Training and Development: How Employee Learning Builds Organizational Growth

Jordan had once considered leaving the company, feeling his role had grown stagnant and routine. His team was an average performer, and he couldn’t shake the feeling that he had run out of ideas to push them further. Everything shifted when he was enrolled in a leadership training program that challenged him to think differently and sharpen his coaching skills. He discovered new confidence in guiding his team, applying proven models and seeing real improvements in performance. Through this growth and recognition, Jordan realized the direction he wanted to take within the organization—and unknowingly, the training convinced him to stay, realizing he was gaining skills that are valuable not only at work but in life.

Training is often overlooked in organizations, dismissed as a luxury or treated as an expense that can be trimmed when budgets tighten. Yet this perspective misses the reality that training is not a cost center—it is an investment in people, performance, and long-term organizational success. As Richard Branson once said, “Train people well enough so they can leave, treat them well enough so they don’t want to.” This insight captures the essence of why training matters: it empowers employees with the skills to grow while fostering loyalty through respect and support. Companies that neglect training risk stagnation, disengagement, and skill gaps that directly affect competitiveness.

Training equips employees with the knowledge, skills, and behaviors they need to perform effectively in their roles. Beyond immediate performance improvements, training fosters adaptability, innovation, and confidence. Benefits include enhanced productivity through better skills and clearer processes, higher employee engagement as staff feel valued and supported, reduced turnover by offering career growth opportunities, and improved organizational resilience in times of change or crisis.

While often used interchangeably, the terms training, learning, and development have distinct meanings. Training refers to structured programs designed to teach specific skills or knowledge for immediate application. Learning is a broader, ongoing process of acquiring insights, experiences, and competencies—formal or informal. Development, meanwhile, focuses on long-term growth that prepares employees for future roles, responsibilities, and leadership opportunities. Together, these elements form a continuum: training builds immediate capability, learning sustains growth, and development ensures future readiness.

Benefits of Training in Government Agencies

Jordan’s story is not unique. Many employees reach a point where they question their future in an organization, often due to lack of growth opportunities. Training and development bridge this gap by showing employees that the company is invested in their success. When employees feel supported through structured learning and development programs, they are more likely to stay, contribute meaningfully, and evolve into leaders who drive organizational progress.

Government agencies can benefit greatly from investing in training their employees. Public service demands adaptability, accountability, and a strong alignment with national goals, and training ensures that staff are equipped to meet these expectations. Beyond improving efficiency and service delivery, training can remind employees of their vital role as stewards of public trust. It reinvigorates their drive to uphold integrity and honesty—values that are especially critical in the Philippines, where corruption has been a persistent issue across different government agencies. By embedding these principles into training programs, agencies can foster a culture of ethical leadership and reinforce the importance of transparency in governance.

Measurable Returns for Companies

Companies gain measurable returns from training their employees. Investments in employee development translate into higher productivity, as staff apply new skills to streamline processes and innovate solutions. Training reduces error rates and operational costs, leading to efficiency gains. It also results in lower turnover and recruitment expenses, since employees who feel supported are more likely to stay. In addition, training enhances customer satisfaction and brand reputation, as well-trained employees deliver better service and uphold company standards. These measurable outcomes—productivity metrics, cost savings, retention rates, and customer feedback—demonstrate that training is not just an expense but a strategic driver of profitability and growth.

Case Study: Amazon’s Technical Academy

An inspiring example of this is Amazon’s Technical Academy, a program designed to reskill non-technical employees into software engineering roles. By investing in internal talent, Amazon reduced recruitment costs, improved retention, and filled critical skill gaps with employees who already understood the company’s culture and operations. Graduates of the program successfully transitioned into higher-value positions, boosting innovation and productivity while strengthening organizational capability. Since 2019, Amazon has upskilled more than 700,000 employees globally through prepaid education and training programs, underscoring the measurable impact of structured learning initiatives on both workforce resilience and company performance.

Conclusion: Creating More Jordans in Your Organization

Ultimately, training is not just about filling skill gaps—it is about shaping a culture of continuous improvement. Just as Jordan’s journey shows how training can reignite purpose and loyalty, your organization can create more “Jordans”—employees who stay engaged, grow with the company, and become catalysts for progress. Training builds confidence, strengthens integrity, and drives measurable gains that ripple across teams, companies, and communities. If Jordan’s story inspires you to begin your own journey in creating training programs for your company, start your training journey today and discover how structured learning can transform your workforce, contact us, we are happy to help. 

About the Author

Philip Nucleus L. Sia I, CHRP, CLC, CLDP, also known as Coach Nuke, is a Certified Human Resource Professional, Certified Life Coach, and Certified Learning and Development Professional with over a decade of experience in developing and supporting professionals. He has many professionals through mentoring, on-on-one sessions and workshops, with many of them advancing to leadership, trainer, and other roles. He has facilitated communication, leadership, professionalism, public speaking workshops and other programs for professionals across industries such as mining, retail, manufacturing, power generation, tollways, government, with attendees that include engineers, auditors, managers, leaders, accountants, health professionals, and many more. He is the Managing Director of COMPETAD Training and Professional Development Services.

Disclaimer: This article was written by Coach Nuke Sia, CHRP CLC CLDP with the assistance of artificial intelligence to enhance clarity, structure, and research. All insights, examples, and perspectives reflect the author’s intent and expertise, supported by AI-generated suggestions for optimization and readability.


Sources

  • Branson, Richard. Train people well enough so they can leave, treat them well enough so they don’t want to. Quoted in HR and leadership publications.
  • Amazon Corporate Newsroom. Upskilling 2025: Amazon Technical Academy and Employee Training Programs (2019–2025).
  • Transparency International. Corruption in the Philippines: Public Sector Integrity Reports.
  • World Bank. Philippines Governance and Anti-Corruption Studies.
  • Backlinko. The Complete SEO Checklist (2026).
  • Ahrefs. The Only SEO Checklist You Need (2023).

 

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Technical Writing

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Course Outline:

Technical Writing is a very important skill in any kind of work. It is important in Engineering, Sciences, and even in understanding simple tools. Most people confuse business writing for technical writing. In this module, we will understand Technical Writing and learn how it is different compared to other genres of writing. We will also learn about the effective ways that we can create a technical write up in order to ensure a wider audience coverage and clarity. The module covers topics about common errors made by Filipino technical writers. It also discusses how we can minimize Filipinisms in writing so that we can create a comprehensive report that is world-class.

COURSE OBJECTIVES:

At the end of the session, the participants should be able to:

  1. Understand the different types of writing genre and how technical writing stands out.
  2. Know how to start-up your technical write up.
  3. Learn to construct clear and understandable sentences in your write up.
  4. Learn how to self-edit your technical report.
  5. Discuss the common formats and forms of technical writing.

COURSE OUTLINE:

I – Understanding Technical Writing

  1. What is Technical Writing
  2. How is it different (Creative Writing, News Writing, and Business Writing)
  3. Overview: Tasks of Technical Writing
  4. Considerations in Technical Writing (Translation, Standards, Accessibility)
  5. Tools in Technical Writing

II – Writing Basics Review

  1. Planning and Analysis
  2. Outlining
  3. Brainstorming
  4. Collating Data
  5. Audience Analysis: Types, Importance, and Effective Approaches
  6. Journalism Approach: The Inverted Pyramid
  7. Common Filipino Errors in Writing
  8. Prepositions
  9. Subject Verb Agreement
  10. Filipinisms
  11. Punctuations
  12. Writing Your Material (Tips)
  13. Write in the Past Tense
  14. Using Simple Sentences
  15. KISS (Keep It Short and Simple)
  16. The Active Voice and the Passive Voice
  17. Do’s and Don’ts

Constructing Clear Sentences

  1. Review: Parts of a sentence
  2. Constructing Sentences (Structure and practice)
  3. Parenthetic Phrases
  4. Refining and Editing Your Write Up

IV – Sneak Preview: Standard Parts of a Technical Report

  1. Title Page
  2. Letter of Transmittal
  3. Preface
  4. Table of Contents
  5. List of Tables, Drawing, Charts, etc.
  6. Summary
  7. Body Text
  8. Conclusions and Recommendations
  9. Bibliography

V – Other Technical Reports

  1. Incident Report
  2. Technical Manual
  3. Handbooks

 

You may click the link to download the Registration Form and send it to training@competad.com or you may follow the instructions below.

1. Fill out the registration form by clicking the link on top of this page.
2. You may also download the word attachment in the link on top and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration. For Free Events, you will not be receiving any Statement of Account.
4. Follow the instructions in the statement of account and complete your payment, if applicable.
5. For paid events, you may send the signed and scanned copy of the Statement of Account and your deposit slip, if applicable.
6. Should you need an official Billing Invoice for paid sessions, please call us at (02) 7508-3271.

Business Communication – Creating memo, Agenda and email

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DURATION: 6 Hours

COURSE DESCRIPTION: Business writing has always been a major part of business in any type of industry. It involves the communication of information within and outside of the company with emphasis on building and maintaining positive relationships. When writing, we want to ensure that we write with brevity and diplomacy so that the receiver of the information will get the information quickly without misunderstanding. To achieve this, we need to make sure that we have a professional format and that we know how to write sentences clearly. Up to eighty percent of written communication in the workplace here in the Philippines are in English. This becomes a challenge to some of us because it is a second language. However, if we can write simply and we can still ensure that our message comes across. How can we achieve this?

In this module, we shall discuss how you can simplify your writing as well as correct some errors Filipinos commonly make when writing in English. We will talk about how to structure your sentences for maximum clarity and information retention. Then, we shall discuss some of the most common forms of business writing we encounter in the work place: Email, meeting, and agenda.

COURSE OBJECTIVES: At the end of the session, we should be able to:

* Review some principles in business writing
* Discuss how to correct two of the most common errors when using English
* Use the KISS Principle in writing.
* Identify considerations in writing email, agenda, and meeting minutes.

COURSE METHODOLOGY: This course is an instructor-lead session that shall be facilitated through zoom. The session shall be interactive. The facilitator shall solicit participation from the attendees. For optimum participation and learning experience, we suggest that participants join the session with a laptop or desktop. A mobile phone is okay, too, albeit with limited interaction options. To optimize your experience, it will be good if you have a working mic and camera installed or built-in to your device.

COURSE TOPICS: Below are the main topic we shall cover:

* English as a Language in the Philippines
* Common Errors in English Filipinos Make and how to correct these
* The KISS Principle
* Email Communications – Its Parts and Rules of Etiquette
* Effectively Creating Your Meeting Agenda and Meeting Minutes

You may click the link to download the Registration Form and send it to training@competad.com or you may follow the instructions below.

1. Fill out the registration form by clicking the link on top of this page.
2. You may also download the word attachment in the link on top and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration. For Free Events, you will not be receiving any Statement of Account.
4. Follow the instructions in the statement of account and complete your payment, if applicable.
5. For paid events, you may send the signed and scanned copy of the Statement of Account and your deposit slip, if applicable.
6. Should you need an official Billing Invoice for paid sessions, please call us at (02) 7508-3271.

Power Systems Protection: Protective Relaying Seminar

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COURSE DESCRIPTION:
A very important part of any electric power system is Protective Relaying. While usual operations may not require its analysis, troubleshooting any unusual changes, faults, and disturbances makes a good understanding of it a necessity. Protective relaying requires specialization and knowledge of all aspects of electrical power generation from production, to distribution, and consumption.
The training offers a strong foundation knowledge about applications and advances in protective relaying that is very useful in planning, operating, and managing electric power systems.

WHO SHOULD ATTEND:
This course will enhance the understanding and increase competencies for:
     • Design Engineers
     • Project and/or Construction Engineer
     • Utility and/or Maintenance Engineer
     • PEE, REE or graduate of Electrical Engineering

COURSE OUTLINE:
     A. Power System Protection
          • Review on Fault Calculations
          • Feeder Protection
          • Time Overcurrent
          • Instantaneous Overcurrent
          • Directional Overcurrent
          • Example Calculations
     B. Power System Protection 2
          • Differential Protection
          • Transformer Differential
          • Generator Differential
          • Bus Differential
     C. Power System Protection 3
          • Line Protection
     D. Power System Protection 4
          • System Grounding
          • Generator Protection
     E. General
          • Protection requirements
          • Protection zones
          • Primary and backup protection
          • Fault Discrimination
          • Protective Relay Performance
          • Information Application
          • Per unit Calculation Review

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Registration Instructions: 

1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.
3. Follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip.
5. Should you need an official Billing Invoice, please call us at (02) 4333342 or click here for alternative numbers.

Project Management

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COURSE DESCRIPTION:

This 1-day project management course will help you organize, implement and manage your organization’s projects in a superior and efficient manner. After taking this workshop, you can be assured that your project will be clearly communicated, acted on and achieve superior results.

The Fundamentals of Project Management course is designed for companies seeking to implement effective, profitable and practical skills so you can confidentially face and conquer even the toughest challenges. This workshop provides a common language between individuals at the implementation level – marketing, sales, project management, engineering, manufacturing or construction, test and assembly, shipping, installation as well as executive leadership. It will ensure all members of the team are on the same page.

LEARNING OUTCOME:

     * Provides a common thinking methodology and language for project management at all levels of the organization
     * Provides clearly defined project outcomes
     * Assures a strong customer focus
     * Gets the right people working together
     * Helps make sound project decisions
     * Assures plans and schedules are realistic and represent commitments
     * Assures the “hand-offs” are effectively managed
     * Makes skill usage, progress and results measurable
     * Identifies project risks and takes action to avoid or mitigate them
     * Assures that key data is clearly communicated and acted on
     * Identifies and prevents performance problems

COURSE OUTLINE:

Project Management: Concepts & Philosophies

   What is a Project?
   Projects vs. Operations
   Progressive Elaboration
   What is Project Management?
   PM Hierarchy: Portfolio, Programs & Projects

Project Dimensions & Triple Constraints
  The module on Project Dimensions & Triple Constraints will give an understanding on the critical areas of knowledge that a Project Manager must be proficient in. The dynamics among Cost, Scope and Time will be discussed together with three other success criteria of a project.

   The PM Area of Expertise
   The Trade-off Among the Triple Constraints
   Criteria for Project Success

Project Roles & Responsibilities
  In most cases, the Project Manager is not directly involved in the intricate details of the work. However, the assigned PM must employ a wide range of skills to achieve the project objective/s. In this module, the discussion will focus on the different roles played in a project.

   The Role of the Project Manager
   The Role of the Project Sponsor
   The Project Team Members
   The Customers & Users
   The Project Management Office
   The Project Stakeholders

The Five Phases of Project Management as per Project Management Institute (PMI)

 

     1. Initiating Phase
     2. Initiating Tasks
     3. Need for a Project Objective Statement (POS)
     4. Defining the POS
     5. SMART POS
        – State the POS
        – Define Project Scope and Deliverables
        – Prioritize Project Constraints
     6.Planning Phase
        – Planning Project Resources
        – “Core Team”
        – Which People to Use
        – Matching Skills to Tasks
        – Project Organization
     7. Project Schedule
        – Building the Project Schedule
        – Work Breakdown Structure (WBS)
        – Project Plan
        – Components of the Work Plan
        – Schedule Risks
        – 3 Methods for Charting Project Schedule
           *GANTT
           *CPM
           *PERT
     8. Planning the Budget
     9. Laws of Project Success
     10. Analysis of Project Stakeholders
        – “You”
        – Conflict Among Key Stakeholders
        – Types of Power in Organizations
        – Power and You
        – Developing Stakeholder Strategy
        – Stakeholder Strategy
     11. Executing Phase
        – Hold Regular Review Meetings
     12. Controlling Phase
        – Controlling Tasks
        – Change Management Process
        – Risk Management to include Safety
        – Risk Identification
        – Risk Quantification
        – Risk Management Measures
     13. Closing Phase
        – Problems at the End of the Project
        – Closing Tasks

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERABLES: At the program’s conclusion, the participants will have an understanding and acquire the ability to successfully manage projects: using a to-do list, prioritizing the items on it and working better with others.

TARGET AUDIENCE:
Anyone who is involved in deciding business strategies and activities, managing projects, or is otherwise responsible for delivering results within an organization, (e.g. CEO, CFO, manager, supervisors, etc).

METHODOLOGY:
This workshop is fast-paced, highly interactive, participatory, and productive. It includes discussions, games, demonstration and practice, lecturettes, storytelling, role plays, and problem solving. Participants will be working individually, in small and large groups.

APPROACH AND DURATION:

As the trainer comes with more than thirty years of real-life corporate experience, the methodology will involve the following:

     * Individual Assessments
     * Use of participant manual/worksheets
     * Use of a combination of presentation and group activities
     * Story telling of real-life situations
     * Interactive group discussions
     * Challenging the thinking of participants
     * Providing input to participants’ real-life situations

Case Studies- Several short case studies will be pre-circulated for participants to read and undertake some directed initial analysis. These will be used to illustrate data analysis techniques and as a basis for group discussions.

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Registration Instructions: 

1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.
3. Follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip.
5. Should you need an official Billing Invoice, please call us at (02) 4333342 or click here for alternative numbers.

Microsoft Excel for Payroll

Click here to REGISTER

COURSE DESCRIPTION:
To employees, payday is always an important day. Providing pay and salaries on time and calculating pay and taxes and other statutory deductions accurately is essential to maintain morale and performance of the staff. Armed with basic payroll information and Microsoft Excel, you can create your own payroll worksheets.

OBJECTIVES:
After this training, you will be able to:
     A. Know the fundamental Elements of a Payroll Spreadsheet
     B. Learn Step-by-Step Payroll Process
     C. Create Advanced Excel built-in formulas and Use Advanced Excel Features that
     D. Creates Dynamic Employee List and Payroll Sheet that Expands and Contracts as Name of Employee is Added or Removed
     E. Calculates Salary Withholding Tax and Philhealth Employee/Employer Premiums
     F. Extracts SSS Employee/Employer Premiums from SSS Table
     G. Summarizes the SSS and Pag-ibig Loan Balances and Reflects the Due Amount if the Loan is not yet fully paid in the Payroll Sheet           automatically
     H. Create Payslip Automatically

COURSE OUTLINE:
I. Module 1 – Fundamental Elements of Payroll Spreadsheet
     A. Employee Record
     B. SSS, Philhealth and Withholding Tax Tables
     C. Regular and Overtime Days/Hours Worked
     D. Allowances and Other Benefits
     E. Deductions

II. Module 2 – Step-by-Step Payroll Process
     A. Checking and Updating Employee Records
     B. Setting Up SSS, Philhealth and Withholding Tax Tables
     C. Encoding Daily Time Records
     D. Encoding Allowances and Other Benefits
     E. Encoding Deductions

III. Module 3 – Advanced Features and Excel Built-in Formulas
     A. Table
          i. Table Features that You Can Use to Manage Table Data
          ii. Elements of an Excel Table
          iii. Application of Table features in Creating Employee Records that Expands and Contracts as You Add or Remove Employee
          iv. Application of Table features in Creating Payroll Sheet that Expands and Contracts as You Add or Remove Employee
     B. IF Function
          i. Use
          ii. Components
          iii. Application in Philhealth Employee/Employer Premiums Computation
     C. SUMIFS Function, Advanced Filter and Macro Recorder
          i. Use
          ii. Components
          iii. Application in Summarizing SSS and Pag-ibig Loans (Subsidiary Ledgers)
     D. VLOOKUP AND INDIRECT Functions
          i. Use
          ii. Components
          iii. Application in SSS Employee/Employer Premiums Computation
          iv. Application in Salary Withholding Tax Computation
          v. Application in Creating Payslip Automatically

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Registration Instructions: 

1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.
3. Follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip.
5. Should you need an official Billing Invoice, please call us at (02) 4333342 or click here for alternative numbers.

Coaching For Performance (Influential Coaching Techniques)

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COURSE DESCRIPTION:

A manager’s task is very demanding as it requires a very wide array of skill sets and competencies. You need to have superb attention to details, an analytical way of thinking, excellent customer service, efficient time management, an ability to influence people, and many more. One of the most important aspects of being a manager is understanding how your employees carry out tasks and what attitudes they have toward the job. While none of these are within a manager’s direct control, it is definitely one of the things they must influence. As a manager, it is important to realize and accept that you have a significant responsibility in influencing your employees. To do this, we need to learn proper coaching.
Most managers, regardless of the industry they work in, believe that coaching is only about telling their employees what to do. This sometimes results to failure. This guide to coaching allows managers to see beyond that common notion and understand the full scope of what constitutes effective coaching. The module shall equip both supervisors and managers with the know-how to effectively coach their employees.

This module aims to helps managers (1) improve employee performance by effectively and positively communicating to their employees (2) minimize the need for “employee baby-sitting” by influencing employees and stomping out their learned helplessness (3) potentially minimize attrition by effectively managing employee morale and empowerment (4)build a positive working environment by knowing when to use positive reinforcement and negative reinforcement.

OBJECTIVES:

In this module, supervisors and managers will learn:
• Managing one’s self and attitude for better coaching results
• How employees think and view work
• The Power of positive communication
• What coaching is and how it is done effectively
• When to use coaching VS reprimand

METHODOLOGY:

• Interactive Discussions
• Activities and Exercises
• Real-life scenarios
• Practice Sessions
• Multimedia

WHO SHOULD ATTEND

• Any Managers, Supervisors, and aspiring managers.

COURSE OUTLINE:

I – Understanding the concept of Coaching
A. Prerequisites of Coaching

II – Managing Self and Values Formation
A. Identifying Your Sphere of Control (Survival Activity)
B. Guiding Your Employees Through the Sphere of Control

III – Understanding Our Employees
A. What Motivates our Staff
B. 4 Different Communication Styles
C. Cycle of Learning

IV – Customer Service: A Manager’s Way of Thinking
A. Dimensions of Customer Service (and applying this to coaching)
B. Do’s and Don’ts – What to Say and What Not To Say (when talking to our staff)
C. Articulating Positive Intentions (to Motivate Staff Members)
D. Using Positive Communication11

V – Influencing and Empowering Your Staff
A. The Pygmallion Effect
B. Instant Coaching VS Reprimanding – Which one is appropriate? (3 Factors Affecting Performance)
C. Instant Coaching – Quick Steps/Activity
D. Communicating Our Staff Member’s Opportunities (Correcting Undesired Behaviors Properly)

VI – Final Activity and Debrief

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Registration Instructions: 

1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.
3. Follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip.
5. Should you need an official Billing Invoice, please call us at (02) 75083271 or click here for alternative numbers.

Leadership and Supervision Workshop

 

Click here to REGISTER

COURSE DESCRIPTION:

All companies require good leaders to steer their business into the right decisions. Leaders need to be a person of influence, not just an authority that employees fear. Front line leaders or supervisors have a huge impact in the delivery of results. This training helps empower our leaders and provide them with the know-how in self-coaching and coaching others as well. There is a segment that helps leaders make decisions based on what most.
This course provides interactive discussions and activities about how to take the next step and make big decisions. It allows new leaders to start with a fresh idea on how to manage their team. It also gives a clearer understanding of where their place is in the business and how they can influence people. This workshop also allows seasoned leaders to revisit their perspectives and see a holistic and balanced approach in handling varying business situations. It provides insights on how you can make intelligent decisions to lead a team effectively and efficiently.

WHO SHOULD ATTEND:
Any new leaders who would like to learn new ways of managing their teams.Coaching
Seasoned supervisors who would like to learn new approaches in managing their teams.
Aspiring leaders who would like to learn how it is to handle a team.

COURSE OUTLINE:
I – Course Introduction
     A. Understanding One’s Values and the Business Values
     B. Knowing One’s Place in the Business
     C. Knowing How to Effectively Supervise Others
     D. Understanding Change Management

II. Aligning Me to my Company
       1. Circles of Control
       2. Face Time (Moments of Truth)
       3. My mind set and my subordinates
       4. Leadership Qualities
III. Setting Goals and Expectations
       1. SMART Goals
       2. Setting Expectations
       3. The Ingredients for good performance
       4. Coaching and mentoring
       5. Aspects of Coaching
IV. Influential Leadership Behavior
       1. The Learning Cycle
       2. Building Commitment (Levels of Commitment)
       3. Directing and Supporting

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Registration Instructions: 

1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Communications for Employee Empowerment

REGISTER

COURSE DESCRIPTION:

A manager’s task is very demanding as it requires a very wide array of skill sets and competencies. You need to have superb attention to details, an analytical way of thinking, excellent customer service, efficient time management, an ability to influence people, and many more. One of the most important aspects of being a manager is understanding how your employees carry out tasks and what attitudes they have toward the job. While none of these are within a manager’s direct control, it is definitely one of the things they must influence. As a manager, it is important to realize and accept that you have a significant responsibility in influencing your employees. To do this, we need to learn proper coaching.
Most managers, regardless of the industry they work in, believe that coaching is only about telling their employees what to do. This sometimes results to failure. This guide to coaching allows managers to see beyond that common notion and understand the full scope of what constitutes effective coaching. The module shall equip both supervisors and managers with the know-how to effectively coach their employees.

This module aims to helps managers (1) improve employee performance by effectively and positively communicating to their employees (2) minimize the need for “employee baby-sitting” by influencing employees and stomping out their learned helplessness (3) potentially minimize attrition by effectively managing employee morale and empowerment (4)build a positive working environment by knowing when to use positive reinforcement and negative reinforcement.

OBJECTIVES:

In this module, supervisors and managers will learn:
• Managing one’s self and attitude for better coaching results
• How employees think and view work
• The Power of positive communication
• What coaching is and how it is done effectively
• When to use coaching VS reprimand

METHODOLOGY:

• Interactive Discussions
• Activities and Exercises
• Real-life scenarios
• Practice Sessions
• Multimedia

WHO SHOULD ATTEND:

• Any Managers, Supervisors, and aspiring managers.

COURSE OUTLINE:

I – Understanding the concept of Coaching
A. Prerequisites of Coaching

II – Managing Self and Values Formation
A. Identifying Your Sphere of Control (Survival Activity)
B. Guiding Your Employees Through the Sphere of Control

III – Understanding Our Employees
A. What Motivates our Staff
B. 4 Different Communication Styles
C. Cycle of Learning

IV – Customer Service: A Manager’s Way of Thinking
A. Dimensions of Customer Service (and applying this to coaching)
B. Do’s and Don’ts – What to Say and What Not To Say (when talking to our staff)
C. Articulating Positive Intentions (to Motivate Staff Members)
D. Using Positive Communication11

V – Influencing and Empowering Your Staff
A. The Pygmallion Effect
B. Instant Coaching VS Reprimanding – Which one is appropriate? (3 Factors Affecting Performance)
C. Instant Coaching – Quick Steps/Activity
D. Communicating Our Staff Member’s Opportunities (Correcting Undesired Behaviors Properly)

VI – Final Activity and Debrief

Oil – Immersed Power Transformer Maintenance: Analysis of Insulating Oils

Click here to REGISTER

Course Duration: 1 day (8 hours)

Test-transformer-oils

This 8-hour practical course provides you with methods and procedures used internationally in evaluating data obtained on power transformer insulating oils. This course will equip attendees with the knowledge of what is happening inside the transformer up to mitigating possible severe problems that may occur in the transformer; without opening it by just utilizing test data obtained in oil laboratories. Basic information on previous technology and the current technology in insulating oils will also be discussed as to help engineers be safe at site and continue safe operation of the substation.

This will also be discussing condition-based maintenance done on oil-filled power transformer and the insulating oil itself. Moreover, analyzation of the data on lab tests done in insulating oils is the focus of the course. Using correct guidelines, analysis and recommendation is very essential to predict failure modes of the transformer.

 

Who should attend?

This course will enhance the understanding and increase competencies for:

  • Electrical consultants that gives technical advice on maintaining substation apparatus to clients.
  • Engineers & technicians in the utility, transmission and generation sectors, that operate and maintain oil filled power transformer in substations.
  • Engineers and electricians in commercial and industrial field that maintains oil filled power transformers.
  • Electrical engineering graduates who would like to be test and applications engineers and Technicians for substation.

Course Objectives:

At the end of the program, the participants will be able to:

  • Have basic knowledge about transformer insulating oils.
  • Know different characteristics of transformer insulating oils.
  • Have knowledge on what tests to conduct in insulating oils.
  • Know proper sampling techniques in transformer tanks.
  • Interpret laboratory data and correct present abnormalities in the system.
  • Knowledge in present technologies in transformer and transformer oil maintenance.
  • Safely maintain and continue good operation of oil immersed power transformer in their facilities.

Course outline:

(4 hours in the Morning)

  1. Introduction
    1. What are Insulating Oils
    2. Oil as insulating material
    3. What are PCBs?
    4. History Insulating Oils in Power transformers

 

  1. Characteristics of Insulating Oils
    1. Commonly used Insulating Oils in Power Transformers
    2. Mineral Oils
    3. Natural Esters

 

  1. Maintenance on Oil Filled Power Transformer and Oil Itself
    1. Different types of Insulation
    2. Problems detected by Analysis

 

  1. Mineral Insulating Oils Tests (ASTM, IEC and IEEE C57.104 Guidelines)
    1. Dissolved Gas Analysis Test (DGA)
    2. Oil quality tests (OQT)
    3. Furan Analysis Test

 

(4 hours in the Afternoon)

  1. Moisture in oil
    1. Moisture Types
    2. Different effects of moisture in transformers

 

  1. Sampling Techniques and Procedures
    1. Transformer types
    2. Proper sampling procedures and techniques

 

  1. Interpretation of Data (DGA and OQT)
    1. Most commonly used Techniques
    2. IEEE Guidelines C57.104
    3. Gas Ratios
    4. Duval’s Triangle
    5. Corrective actions

 

  1. New Tests and Technologies in the Industry
    1. Online and Offline Tests
    2. Dielectric Response Analysis

 

  1. Case Studies

Registration Instructions: 

1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.
3. Follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip.
5. Should you need an official Billing Invoice, please call us at (02) 4333342 or click here for alternative numbers.