Tag Archives: Past-Present-Future

Effective Communication Workshop for Technical and Non Technical Professionals

Course description

This module is about effectively communicating thru written and spoken language. It includes a review on Common errors in English as well as formats for common written communication. It also has a mini-workshop on presentation to enhance your public-speaking skills, assertiveness, and persuasion.

I. Introduction

II. Objective

  • Review Communication Basics
  • Re-learn the do’s and don’ts when writing
  • Learn about the Effective Thought Patterns used in Speeches
  • Be able to practice using Effective Thought Patterns in delivering messages

III. WIIFM (What’s In It for Me)

IV. Communication Review 101 (Common Filipino Errors)

  • Subject-Verb Agreement
  • Prepositions
  • Filipinisms
  • Figures of Speech
  • Other Common Errors

V. Written Communication

  •  A Complete Thought (Sentence Construction, Elements of a good message)
  • Don’ts in Writing (Upper Lower Case, Writing Etiquette, Jargon etc)
  • Spelling (Commonly Misspelled Words)
  • Punctuations and Symbols
  • Email and Business Letters
  • Project Proposal and Technical Reports
  • Incident Reports and System Issue Logs
  • Tips on Effective PowerPoint Slides

VI. Speech Communication and Presentation

A. Active Listening and Dyadic (One-on-one) Communication

  • Let’s Chat (Active Listening in One-on-one Conversation)
  • Empathy and Handling Difficult Conversations
  • Speaking to Your People (How to Give Feedback)

B. Elements of Speech Communication – Vocal Presentation (Understanding what they are and how to use them effectively – Each topic includes activities)

C. Common Thought Patterns Used In Speech  – Making a Point (Activity+Discussion)

  • Past-Present-Future
  • STAR (Situation-Task-Action-Result)
  • PREP (Point-Reason-Example-Point)

D. Assertiveness

  • Getting Everyone’s Attention (Effective Hooks)
  • The Faster the Better (Activity to Illustrate Adult Attention Span/Conciseness)
  • What is My Point? (How to Communicate with Clarity)
  • Who is Listening? (Tailor-fitting to your Audience)
  • Thought Patterns (How Yours and Other’s Thought Patterns Affect Communication)

VI – Debrief and Practical Application: Impromptu Speech

Enhancing Your Public Speaking and Presentation Skills

COURSE DESCRIPTION

In a world of increasing competition, your edge will be what you know. Often, this is judged by how well you can communicate. Being in the back-office means that you may not often communicate face-to-face. This means you have to make those opportunities count by communicating well. People who communicate well can make it to the top! The more refined your communication skill is, the more impact you make. Being on the fore-front such as in sales and training on the other hand requires you to refine this skill even more.

Have you ever been challenged on how you can explain technical concepts in a simple, concise, and understandable manner that even your non-tenchnical personnel can understand? Did you ever needed to get someone’s buy-in when you propose your next project but didn’t know where to start?

This module provides you with practical tips to boost your presentation skills. It includes discussions and exercises on how you structure your thoughts and improve the clarity of your messages. Good public speaking skills can enhance your persuasion. Because the corporate world may usually require us to speak in English, we also have a quick review on common English Errors committed by Filipino speakers.

OBJECTIVES

  • Review the Basics Effective Communication
    Learn about the Effective Thought Patterns used in Speeches
    Be able to practice using Effective Thought Patterns in delivering messages

TRAINING OUTLINE

  1. Introduction of Participants
    WIIFM (What’s In It for Me)
  • Communication Review 101 (Common Filipino Errors)
    1. Subject-Verb Agreement
      Prepositions
      Filipinisms
      Other Common Errors
      Figures of Speech
  • Speech Communication
      1. Elements of Speech Communication (Understanding what they are and how to use them effectively – Each topic includes activities)
        1. Pitch
          2. Volume
          3. Enunciation
          4. Pitch
          5. Volume
          6. Enunciation
          7. Rate of Speech
          8. Word Choice (Grammar and Vocabulary)
          9. Non-Verbal Communication
      2. Common Thought Patterns Used In Speech – Making a Point (Activity+Discussion)
      3. Past-Present-Future
      4. STAR (Situation-Task-Action-Result)
      5. PREP (Point-Reason-Example-Point)
      6. Effectively Making a Point
      7. The Faster the Better (Activity to Illustrate Adult Attention Span)
      8. What is My Point? (Clarity)
      9. Who is Listening? (Tailor-fitting to your Audience)
      10. Getting Everyone’s Attention (Effective Hooks)
      11. Effective Presentations skills
        1. Developing your content
          Presentation Skills
          Non-verbal Communication
          Power point presentation skills