Negotiation Skills – An Important Skill Often Overlooked

As professionals, we definitely invest time in developing our skills. We train our communication skills, leadership, presentation skills, our image, and many more. One of the most important often highly overlooked skills is negotiation. Good negotiation skills allow a professional to reach beneficial agreements, meet goals, and work well with varying individuals. In short, it helps you get the job done.

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A wise HR professional is able to negotiate a good salary with incoming employees. He is also able to negotiate a balanced diversity of workload from his boss. He can look after the best interest of the business by negotiating with other employees. In managing performance, negotiating a reasonable objective for your employee is also very crucial.

Negotiation is achieved when you lead to an agreement through discussion and compromise. It is not about persuading a person to take a side an issue. In negotiation, there is usually a goal you need to achieve and you need to coordinate with other individuals to achieve it. While it may be very convenient if you can just have someone do as you bid, it is more often a rare case in the work place. You are usually tied to making agreements with coworkers, suppliers, and managers to reach your goals. Because of this, negotiation becomes a method that involves creating, keeping, and enhancing your relationship with others to create temporary or lasting benefits.

For a company, negotiation helps in effective purchases. Everyone, companies included, need to save for the rainy days. Because of this, employees are encouraged to negotiate at the best level possible with the intention of getting the best results. This can be done by knowing the value of what you are purchasing. For hiring professionals, it is about knowing the value of the skills you are hiring in the market.

In order to create, keep, and enhance relationships with people for better negotiation, it is necessary to be respectful and dignified in your conversation.  If it is price you are bargaining, be willing to give it a little less than your tag price, but keep in mind that the business owner also needs to get some profit from the deal. In essence, you would like to keep a well-maintained balance between both parties involved in order to come up with a truly effective negotiation.

There are many ways on how you can prepare yourself for a win-win negotiation process. If you would like to learn and enhance your negotiation skills more, you may also enroll in our negotiation skills workshop. Simply click this link for more information. Call us if you want to know more thru (02)4333342 and (0998)5624984  to 85.

Photo credits to tradegecko.com

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Staff Training: A Worthwhile Investment for your Human Resource

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Any business regardless of industry needs some form of training for their employees. You may require your new staff members to undertake some training which can be job specific or of general importance. This equips them with the rudimentary pieces of information they need to perform their job at an acceptable level. But as they stay longer in the company, they still need to have more training than just that.

Some companies see continuous training as a cost-generating process or function that has a small added value. To some it may be seen as a mere requirement for ISO audits. For others, it is just a day where employees get to skip regular work. For these reason, some companies get service from training providers possible without regard to the quality and appropriateness of the training they are getting. Sometimes, they put training at the bottom of the priority list. But there are a lot of reasons why HR professionals should consider training as a valuable investment for their business.

First, high-quality training provides individuals a sense of development. This means that other than improving the skills they need for their job, they feel that the company is showing a genuine commitment to progress their careers. Developing some expertise and learning new techniques motivate people to do better in their work. It also builds excitement and a sense of change, which battle rust-out. Rust out is when employees develop distaste for their work as a result of doing tasks again and again in the same manner over long periods of time. Having the feeling of development and change among your employees ensure that they have a steady flow of motivation and empowerment to perform their jobs well.

The second benefit of quality training is that it allows you to retain your employees. A recent survey showed that up to 40 percent of employees who receive poor to no training at all tend to leave and seek better opportunities within the first year. In the Philippines, the BPO community puts a lot of efforts in ensuring efficient training processes as they have seen a similar trend. Employees leave as early as within the first 6 months because the training has not been sufficient to the requirements of their job. A good training experience provides employees with the confidence to see that they can perform the expectations of their tasks over a long period of time.

Another benefit of high-quality training is an increase in yield and revenue. If you have productive individuals and you are retaining your employees, you can ascertain a higher and consistent productivity which translates to a better earning for your company. With more workers retained, the need for over-time work is less and production becomes more efficient. With less need for replacements, you can also avoid the high costs of hiring and replacing employees.

With these, we can see that despite the initial costs, training pays back your investment indeed. Every company is in need of training and there is always something that you can help your employees learn so that they can be motivated. Whether it be job specific training such as Customer Service, Communication Skills Training, Engineering Specific Courses, or a more general training like Leadership, Work-Attitude and Values Enhancement, Personal Financial Management, etc., there will always be a pool of rich learning opportunities that you can give to your employees so that they can be a better individuals employed in your company.

To learn more about how you can provide high-quality, tailor-fitted training to your staff that is truly worth your investment; please visit us at www.competad.com. We provide a range of training from soft skills to electrical engineering. You may also contact us at (02) 433 3342. You may also like us at facebook: www.facebook.com/competad.

 

To download a copy of our 2017 calendar, you may click here: competad-training-calendar-for-2017

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The Philippines HR Group Summit 2016

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The Philippines HR Group has successfully concluded its first publicly-held learning event last 18 November 2016 at the MK Tan Hall Bayanihan Center in Pasig City. The Philippines HR Group is an online-based group that was established in July 2015. Its mission is to create an avenue that promotes and fosters individual and organizational effectiveness by developing and offering an array of innovative, diverse, and cost-effective yet valuable events, programs and activities for Human Resource Professional and People Managers alike. The organization is composed of three groups led by Mr. Darwin Rivers – The Philippines HR Group Moderators and Administrators, The Philippines HR Group Mentor’s Circle, and the Philippines HR Group Core Volunteers Team. As it has been our advocacy in promoting learning and development among professionals in the country, The COMPETAD Team is proud to be part of the Core volunteers group that has helped make the event possible.

The highlights of the event were inspirational talks from nine of the country’s top HR Professionals. In the morning session, we listened to Mr. Sonny Santos (Chief Equipping Officer – WSPH Training & Consulting) who warmed up everyone as he spoke about the evolution of Human Resources. Then, Mr. James Estrada ,who has over 4 Decades of HRM Leadership Experience /Labor Relations Expert, heated it more with a discussion on Labor and Employee Relations. This was then it was succeeded by Mr. Danny Pancho (Former Director – People Management Association of the Philippines) who gave great ideas about rewards management. Before we went on Lunch, we also revisited our knowledge about HR Core Values from Ms. Elvie Garcia (Managing Partner – OpisHR Consultancy) where she has widened our horizon about how HR professionals must see themselves and their own values in their line of work as practitioners.

In the afternoon, we started by hearing about Corporate Social Responsibility from from Mr. Jay Jaboneta (Strategic Advisor at Institute for Solidarity in Asia/ Fire Starter and Chief Storyteller at Yellow Boat of Hope Foundation. Then, Ms. Susan Ople (Former Undersecretary DOLE/ Founder – Blas Ople Policy Center (BOPC)) gave a very informative talk about the current issues, trends, and challenges inthe Philippine’s labor condition. After that, Ms. Michelle Cordero-Garcia  provided an insightful talk about retaining employees and hiring new talents. Ms. Cordero-Garcia was recognized by CHRO Asia, a high-level global professional body for Human Resource Leaders, as one of the Top 100 Most Talented HR Leaders. After that, we learned more about Training Management when Mr. Edwin Ebreo (President of ExeQserve Corporation) shared his experiences to us. Lastly, we were energized by a very humorous and reflective talk about Promoting Work-Life Balance from Ms. Daphne Granfil (CEO of DBG Training Management and Public Relations Consultancy).

Aside from the knowledge-enriching experience, the event was also spiced up by games and prizes from the sponsors, including a raffle in which the major prizes were a hotel accommodation in Boracay and another one in Baguio. The summit was attended by 226 delegates from different companies all over the country, which includes delegates from the provincial regions. It was truly a memorable and worth-while learning experience. Congratulations and more power to the Philippines HR Group in advocating such a wonderful event. This truly shows your passion and commitment in upholding your mission to the HR Community!

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