Course Description
A company’s ability to pursue its goals and achieve them is dependent on the willingness of everyone in the organization to work on the goals. Because of this, 89% of all organizations worldwide spend money on incentives and rewards and recognition in place in hopes of getting people engaged into meeting organizational goals. Despite this, a lot of companies and businesses still fail to thrive and meet their goals. Why? Shouldn’t rewards and recognition programs be enough to stir the performance of employees?
Employee engagement is very well tied up with motivation. Disengaged employees have very poor productivity, lower sales and output, and lower customer loyalty. This module attempts to provide managers with some practical approaches and best practices that work well in motivating employees.
Objectives:
At the end of the program, participants will be able to:
- Review a few Motivation Principles and Theories that can help in guiding you about employee motivation.
- Understand the steps in getting people’s engagement and why they are important.
- Understand how feedback can be empowering and can boost results.
- Have a basic understanding of the principles of instant coaching and how this can apply to the workplace.
Who Should Attend:
- Managers
- Line Supervisors
- Department Heads
- Businessmen
- Young Professionals
- Sales Leaders
Topics to be Discussed:
- Common Theories of Motivation
- Some Best Practices in getting people’s engagements
- How to develop underperforming employees.
- Understanding the different reactions people’s have when giving and receiving feedback.
- Developing a strategy for feedback
Course outline:
I – Theories of Motivation
- Herzberg Theory of Motivation
- Adam Maslow’s Hierarchy of Needs
- Pavlovian Classical Conditioning
II – Getting People’s Engagement
- Setting Expectations
- Rewards and Recognition
- Positive Communication
III – Empowering People through Regular Feedback
- Importance of Feedback
- Reactions to Feedback
- Instant Coaching
IV – Exercises and Final Reflections