Course Description: Most sales professionals think they are negotiating when in fact they are only bargaining. Is there a difference? Obviously! This is because bargaining is only one part of negotiating. The end result is most sales professionals get a poorer deal than they deserve. Make no mistake about it; customers are going to negotiate […]
COURSE DESCRIPTION A Telemarketing call can either make or break a company’s success. Because of this, it is very important that frontline staff members engaged in Telesales have the basic knowledge and skill on how to properly handle outbound calls in order to build the right image for your company. This training module provides ample […]
This module is about effectively communicating thru written language. It includes a review on Common errors in English as well as formats for common written communication. It also has a mini-workshop on presentation to enhance your public-speaking skills, assertiveness, and persuasion. I – Introduction of Participants II – Objectives Review Communication Basics Re-learn the do’s […]
Objectives: To gain an overview of basic management principles, approaches and skills that will help them become effective members of the management team To prepare a plan for implementation of concepts and skills learned post the training Methodology: Brief Input Sessions Self-Questionnaire and Skill Inventory Group Discussion and Activities Action Planning Who Should Attend: Managers, […]
COURSE BACKGROUND: 4,405 workers were killed on the job in 2013 (3.2 per 100,000 fulltime equivalent workers). An average of nearly 12 workers dies every day. 797 Hispanic or Latino workers were killed from work-related injuries in 2013. Nearly 3.0 million serious workplace injuries and illnesses were reported by private industry employers in 2012 WHO […]
