Loading Events

« All Events

Problem Solving and Decision Making e-Workshop

March 31


Click here to REGISTER

Course Description:

Problem Solving and Decision Making is an indispensable skill in the workplace. This is a skill that cannot always be replaced by machines as some require creativity and ingenuity. However, there are also some predictable and logical steps that one can take in order to be successful in managing problems and coming up with decisions. The module shall attempt to provide you with tools that you can use in order to come up decisions and solutions when solving issues both at work and outside. There will also be a workshop on critical thinking to help participants have a thinking framework when faced with complex issues.

Course outline:

I – Understanding a Problem

  1. What is a Problem
  2. Classifying Problems
  3. Different Approaches to Problems

II – The Problem Solving Tools

  1. The Problem Solving Model
  2. Problem Identification
  3. Decision Making
  4. Implementation
  5. Tools for Critical Thinking
  6. Mind Mapping and Flow Charts
  7. Five Why’s
  8. Force-Field Analysis
  9. Cause and Effect Diagram
  10. Failure Mode Effects Analysis
  11. Thinking Hats

III – Decision Making

  1. Defining a Decision
  2. Types of Decision
  3. Ingredients for a Good Decision
  4. Conditions for Decision Making
  5. Barriers to Good Decision Making
  6. Steps in Decision Making
  7. Strategies for Decision Making
  8. Three Question Technique
  9. Kepner-Tregoe Method
  10. The Decision Tree


Registration Instructions: 

1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)75083271.


March 31
Event Category:
Event Tags:
, ,


View Organizer Website


Marsk Building, Aurora Boulevard corner Balete Drive
Quezon City, NCR 1111
+ Google Map