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Problem Solving and Decision Making

July 12 @ 9:00 am - 4:00 pm



Solving problems and making decisions in a creative manner can be the key to more productive and effective employees and managers in any organization. Problem-solving and decision-making are not easy for most people. It is like a journey into the unknown requiring creativity, intuition and imagination, careful analysis, diagnosis, and step-by-step action planning. Creative Problem Solving and Decision Making is designed to enable participants to learn and apply concepts and techniques related to an integrated versatile approach to problem-solving resulting in better and more effective decisions.

Learn the tools and processes to find the right solutions to most/ any problem or situation.
Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing…by solving problems. They will learn how to find solutions using 4 steps:

  1. Focusing – Define, prioritize, focus and analyze problems.
  2. Idea Generating – Generating creative & useful ideas,
    approaches and solutions
  3. Decision Making – Making the best possible decision
  4. Implementing – Ensure that solutions are implemented

They will learn the techniques that go with each step such as “gap analysis,” “random stimulation,” and “decision-making analysis”. They will develop awareness and understanding of the need to use a problem-solving process.

The focus of this training may be on group or individual problem solving and decision making or a mixture of both.


Participants will be able to…

  • Focus on the “true” problem
  • Establish accurate goals for problem-solving
  • Prioritize problems and decide which problems should get attention
  • Generate ideas quickly
  • Break through barriers and mental blocks
  • Find viable solutions
  • Sort through lots of ideas
  • Evaluate alternative courses of action
  • Make good decisions so all team members are satisfied
  • Consider both the risks and benefits in a choice
  • Analyze what needs to be accomplished
  • Ensure acceptance of the solutions
  • Develop and use action plans as a group or individually.


Anyone involved in deciding business strategies and activities, managing projects, or otherwise responsible for delivering results within an organization, (e.g. CEO, CFO, manager, supervisors, etc). There are no prerequisites for this course


  • As the trainer comes with more than thirty years of real-life corporate experience, the methodology will involve the following:
  • Individual Assessments
  • Use of participant manual/worksheets
  • Use of a combination of presentation and group activities
  • Storytelling of real-life situations
  • Interactive group discussions
  • Challenging the thinking of participants
  • Providing input to participants’ real-life situations


  • Why a Problem Solving Process?
  • What is a Problem?
  • The Creative Problem-Solving Process
  • Making Decisions
  • The Tools of Creative Problem Solving
  • Applying the Creative Problem Solving Process

The workshop is filled with tools that are recipes for solving most / any problem. We treat this book like any recipe book when creating a meal. In using a recipe book you pick and choose whatever recipes would suit your needs. Much in the same way, you could pick and choose the “recipes” in this book that are appropriate for the problem. The participants will learn which “recipes” to select under different circumstances.
These recipes are for “rational” problems (a problem as a result of a change) as well as for creative problems (a new situation or opportunity).

  • It is divided up into five sections:
  • The Stages and Tasks of Problem Solving
  • Targeting
  • Idea Generating
  • Decision Making
  • Implementing

Registration Instructions: 

1. Fill out the registration form by clicking the link at the top of this page. You may also download the MS Word attachment and send it to training@competad.com
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to confirm and finalize your registration and email the soft copy.
3. Follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip.
5. Should you need an official Billing Invoice, please call us at 75083271 or click here for alternative numbers.


July 12
9:00 am - 4:00 pm


Brgy Commonwealth
Quezon City, NCR 1121


COMPETAD Training and Professional Development Services
(02) 7508 3271
View Organizer Website