Course Description: Most sales professionals think they are negotiating when in fact they are only bargaining. Is there a difference? Obviously! This is because bargaining is only one part of negotiating. The end result is most sales professionals get a poorer deal than they deserve. Make no mistake about it; customers are going to negotiate […]
COURSE DESCRIPTION A Telemarketing call can either make or break a company’s success. Because of this, it is very important that frontline staff members engaged in Telesales have the basic knowledge and skill on how to properly handle outbound calls in order to build the right image for your company. This training module provides ample […]
This module is about effectively communicating thru written language. It includes a review on Common errors in English as well as formats for common written communication. It also has a mini-workshop on presentation to enhance your public-speaking skills, assertiveness, and persuasion. I – Introduction of Participants II – Objectives Review Communication Basics Re-learn the do’s […]
Objectives: To gain an overview of basic management principles, approaches and skills that will help them become effective members of the management team To prepare a plan for implementation of concepts and skills learned post the training Methodology: Brief Input Sessions Self-Questionnaire and Skill Inventory Group Discussion and Activities Action Planning Who Should Attend: Managers, […]
COURSE BACKGROUND: 4,405 workers were killed on the job in 2013 (3.2 per 100,000 fulltime equivalent workers). An average of nearly 12 workers dies every day. 797 Hispanic or Latino workers were killed from work-related injuries in 2013. Nearly 3.0 million serious workplace injuries and illnesses were reported by private industry employers in 2012 WHO […]
About the Program: One of the biggest challenges managers face is dealing with the millennial generation - those ages 19 to 35 —have a different set of workplace expectations, behaviours and desires that managers need to understand in order to engage them effectively. The impact of Millennials in the workplace cannot be overstated. However, what […]
Course Description: This program will help you make decisions that measurably improve your managerial effectiveness and increase the productivity of your sales team! This Learning Session is especially designed to meet the needs of experienced sales managers and other executives responsible for directing the sales force; this program links sales structure design and implementation with […]
Course Description: In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behavior on others - as well as an ability to respond confidently and professionally in a range of situations, including those that […]
Course Description: VFDs are used in applications ranging from small appliances to the largest of mine mill drives and compressors. However, around 25% of the world's electrical energy is consumed by electric motors in industrial applications, which are especially conducive for energy savings using VFDs in centrifugal load service, and VFDs' global market penetration for all […]
Course Description: The Purchasing and Supply Chain Management program will show you the integrated approach to planning, acquisition, flow, and distribution, from raw materials to finished products. Topics such as developing a corporate culture, working successfully with teams, developing and implementing successful people management strategies, and workflow and performance management will be explored in this […]
