The Philippines HR Group Summit 2016

The Philippines HR Group has successfully concluded its first publicly-held learning event last 18 November 2016 at the MK Tan Hall Bayanihan Center in Pasig City. The Philippines HR Group is an online-based group that was established in July 2015. Its mission is to create an avenue that promotes and fosters individual and organizational effectiveness by developing and offering an array of innovative, diverse, and cost-effective yet valuable events, programs and activities for Human Resource Professional and People Managers alike. The organization is composed of three groups led by Mr. Darwin Rivers – The Philippines HR Group Moderators and Administrators, The Philippines HR Group Mentor’s Circle, and the Philippines HR Group Core Volunteers Team. As it has been our advocacy in promoting learning and development among professionals in the country, The COMPETAD Team is proud to be part of the Core volunteers group that has helped make the event possible.

The highlights of the event were inspirational talks from nine of the country’s top HR Professionals. In the morning session, we listened to Mr. Sonny Santos (Chief Equipping Officer – WSPH Training & Consulting) who warmed up everyone as he spoke about the evolution of Human Resources. Then, Mr. James Estrada ,who has over 4 Decades of HRM Leadership Experience /Labor Relations Expert, heated it more with a discussion on Labor and Employee Relations. This was then it was succeeded by Mr. Danny Pancho (Former Director – People Management Association of the Philippines) who gave great ideas about rewards management. Before we went on Lunch, we also revisited our knowledge about HR Core Values from Ms. Elvie Garcia (Managing Partner – OpisHR Consultancy) where she has widened our horizon about how HR professionals must see themselves and their own values in their line of work as practitioners.

In the afternoon, we started by hearing about Corporate Social Responsibility from from Mr. Jay Jaboneta (Strategic Advisor at Institute for Solidarity in Asia/ Fire Starter and Chief Storyteller at Yellow Boat of Hope Foundation. Then, Ms. Susan Ople (Former Undersecretary DOLE/ Founder – Blas Ople Policy Center (BOPC)) gave a very informative talk about the current issues, trends, and challenges inthe Philippine’s labor condition. After that, Ms. Michelle Cordero-Garcia provided an insightful talk about retaining employees and hiring new talents. Ms. Cordero-Garcia was recognized by CHRO Asia, a high-level global professional body for Human Resource Leaders, as one of the Top 100 Most Talented HR Leaders. After that, we learned more about Training Management when Mr. Edwin Ebreo (President of ExeQserve Corporation) shared his experiences to us. Lastly, we were energized by a very humorous and reflective talk about Promoting Work-Life Balance from Ms. Daphne Granfil (CEO of DBG Training Management and Public Relations Consultancy).

Aside from the knowledge-enriching experience, the event was also spiced up by games and prizes from the sponsors, including a raffle in which the major prizes were a hotel accommodation in Boracay and another one in Baguio. The summit was attended by 226 delegates from different companies all over the country, which includes delegates from the provincial regions. It was truly a memorable and worth-while learning experience. Congratulations and more power to the Philippines HR Group in advocating such a wonderful event. This truly shows your passion and commitment in upholding your mission to the HR Community!

Managing Time and Avoiding Stress

Time Management is one of the basic skills that you need to acquire as you go through your daily work. Some tasks are routine. These may be easily handled, however we are not in a perfect world, so when mixed with some time-stealers and unplanned tasks or activities, time management can be quite daunting to accomplish. We only have a fixed 24-hour day that sometimes we feel it isn’t enough to do all the things we need to do. However you decide to spend it is up to you, but it is always a healthy idea to spend some amount of work-life balance so that you can avoid excessive and prolonged stress that may lead to depression and a wide range of other long-term physiological effects.

Managing your time starts with understanding a few important concepts: Biorhythm, Procrastination, Activity Planning, Workspace, and Delegation. Let us take a look at these important concepts and see how these affect our time management.

Biorhythm is also known as circadian rhythms. It came from the Greek term bios, which means life, and rhuthmos, which means regular recurring motion. This tells us that our body, being the creatures-of-habit that we are, functions with regularity. Some of us are more energetic at night while some are more active during the earlier part of the day. To maximize our time, it would be good to identify which parts of the day we are most active and energetic so we can put the more complex and meaningful tasks on those parts of the day.

Procrastination is another concept we need to understand in managing time. Procrastination is setting aside an activity that you can do now and deciding to do it at a later time. As a worker, we need to understand what procrastination level we are at. Like most things, awareness is the start of change. Identify if you are a procrastinator and decide to make a change.

Our workspace is one thing that we usually take for granted, but it is a very important factor in managing time. A cluttered work station is almost always a time stealer as it usually takes time finding what something amidst the mess. Aside from that, it also creates a barrage of silent attention stealers shouting “Deal with me!” for you. An organized workstation can help your mind become at ease. Our minds usually respond well to an orderly environment. It allows us to keep our focus on the important things.

One way to effectively manage your activities within a fixed amount of available time is activity planning. You can plan your activities for the day so you can allocate ample time to accomplish them. Activity planning also helps you break down complex tasks into smaller, more manageable ones. This allows you to eliminate unnecessary stress. The next time you encounter an overwhelming task or a big project that seems too arduous, try activity planning. It definitely helps!

Lastly, when you have the opportunity, delegation is also an effective way of managing time. There are tasks you can delegate both at work and at home. Delegation can also be quite tricky to do. You need to consider the right person for the task. Sometimes, it can be confusing what you can delegate or not. As a key guide, you can always ask a few questions: 1. Is the task not too complex and someone has the right skill level to handle it? 2. Does the task not require extreme confidentiality? 3. Does the task keep me from high priority activities? – If you answered yes to all three questions, then you can delegate the task.

Understanding these five concepts is only the start of how you can manage time. You can still find out more ways on how you can manage your time. There isn’t a cookie-cutter approach for all challenges in managing time. One situation can differ from another. If you would like to learn more about managing time, you can also contact us or check our training calendar by clicking this link.

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Transformer Insulating Oil Analysis

Course Duration: 8 Hours

This 8-hour practical course provides you with methods and procedures used internationally. This course will be discussing on predictive, periodic or condition based maintenance methodologies in oil filled power transformer maintenance. This will focus mainly on analyzing transformer insulating oils and what corrective actions can be done within the data given by the laboratory.

Objective:

Have basic knowledge about transformer insulating oils.
Know different characteristics of transformer insulating oils.
Have knowledge on what tests to conduct in insulating oils.
Know proper sampling techniques in transformer tanks.
Interpret laboratory data and correct present abnormalities in the system.
Knowledge in present technologies in transformer and transformer oil maintenance.

Who Should Attend:

This course will enhance the understanding and increase competencies for:

Engineers & technicians in the utility, transmission, and generation sectors that operate and maintain oil filled power transformer in substations.
Engineers and electricians in commercial and industrial field that maintains oil filled power transformers.
Electrical engineering graduates who would like to be test and applications engineers and Technicians for substation.

Topics to Be Discussed:

Introduction to Insulating Oils and Power Transformer
Characteristics of Insulating Oils
Maintenance on Oil Filled Power Transformer and Oil Itself
Mineral Insulating Oils Tests (ASTM, IEC and IEEE C57.104 Guidelines)
Moisture in oil
Sampling Techniques and Procedures
Interpretation of Data (DGA and OQT)
1. Most commonly used Techniques
2. IEEE Guidelines C57.104
3. Gas Ratios
4. Duval’s Triangle
5. Corrective actions
6. New Tests and Technologies in the Industry
  1. Online and Offline Tests
  2. Dielectric Response Analysis
Case Studies

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Effective Problem Solving and Decision Making

Course Duration: 2 Days

Solving problems and making decisions in a creative manner can be the key to more productive and effective employees and managers in any organization. Problem solving and decision making are not easy for most people. It is like a journey into the unknown requiring creativity, intuition and imagination also, careful analysis, diagnosis, and step-by-step action planning. Creative Problem Solving and Decision Making is designed to enable participants to learn and apply concepts and techniques related to an integrated versatile approach to problem solving resulting in better and more effective decisions.

Learn the tools and processes to find the right solutions to most/ any problem or situation.

Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing…by solving problems. They will learn how to find solutions using 4 steps:

Focusing – Define, prioritize, focus and analyze problems.
Idea Generating – Generating creative & useful ideas,
approaches and solutions
Decision Making – Making the best possible decision
Implementing – Ensure that solutions are implemented

They will learn the techniques that go with each step such as “gap analysis,” “random stimulation,” and “decision making analysis”. They will develop awareness and understanding of the need to use a problem solving process.

The focus of this training may be on group or individual problem solving and decision making or a mixture of both.

Objectives:

Focus on the “true” problem
Establish accurate goals for problem solving
Prioritize problems and decide which problems should get attention
Generate ideas quickly
Break through barriers and mental blocks
Find viable solutions
Sort through lots of ideas
Evaluate alternative courses of action
Make good decisions so all team members are satisfied
Consider both risk and benefits in a choice
Analyze what needs to be accomplished
Ensure acceptance of the solutions
Develop and use action plans as a group or individually.

Methodology:

Individual Assessments
Use of participant manual/worksheets
Use of a combination of presentation and group activities
Story telling of real-life situations
Interactive group discussions
Challenging the thinking of participants
Providing input to participants’ real-life situations

Who Should Attend:

Anyone who is involved in deciding business strategies and activities, managing projects, or is otherwise responsible for delivering results within an organization, (e.g. CEO, CFO, manager, supervisors, etc). There are no prerequisites for this course

Topics to be Discussed:

It is divided up into five sections:
• The Stages and Tasks of Problem Solving
• Targeting
• Idea Generating
• Decision Making
• Implementing

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Leadership and Supervisory Skills (Basic and Advanced)

Course Duration: 1 Day

This course provides a hefty discussion on how to take the next step and make big decisions. It allows leaders to revisit their perspectives and see a holistic and balanced approach to handling varying business situations and making decisions. It also gives a clearer understanding of where their place is in the business and how they can influence people through changes. This module also helps leaders see their role as a mentor, a counselor, a coach, and someone who inspires.

Objectives:

To help leaders/supervisors understand their place in the business as well as how their values are important to the organization.
To realize the importance of looking at things one can control.
To learn how to set SMART Goals
To learn how to guide and inspire others.
To understand how people react to change and how leaders can deal with those reactions.
To learn the importance of feedback.

Methodology:

Self Assessments
Activities
Video Clips
Interactive Group Discussions
Sharing and Story-telling
Worksheets
Fun Discoveries

Who Should Attend:

Anyone leading a team and influencing people to deliver results for their business.

Register Here!

Effective Project Management

Course Duration: 2 days

This 2-day project management course will help you organize, implement and manage your organization’s projects in a superior and efficient manner. After taking this workshop, you can be assured that your project will be clearly communicated, acted on and achieve superior results.

The Fundamentals of Project Management course is designed for companies seeking to implement effective, profitable and practical skills so you can confidentially face and conquer even the toughest challenges. This workshop provides a common language between individuals at the implementation level – marketing, sales, project management, engineering, manufacturing or construction, test and assembly, shipping, installation as well as executive leadership. It will ensure all members of the team are on the same page.

Objectives:

Provides a common thinking methodology and language for project management at all levels of the organization
Provides clearly defined project outcomes
Assures a strong customer focus
Gets the right people working together
Helps make sound project decisions
Assures plans and schedules are realistic and represent commitments
Assures the “hand-offs” are effectively managed
Makes skill usage, progress and results measurable
Identifies project risks and takes action to avoid or mitigate them
Assures that key data is clearly communicated and acted on
Identifies and prevents performance problems

Methodology:

Story telling of real-life situations
Individual Assessments (Use of Job Style Indicator)
Challenging the thinking of participants
Providing input to participants’ real-life situations
Use of participant manual/worksheets
Use of a combination of presentation and group activities
Case Studies – Several short case studies will be pre-circulated for participants to read and undertake some directed initial analysis. These will be used to illustrate data analysis techniques and as a basis for group discussions.

Topics to be Discussed:

Project Management: Fundamental Concepts & Philosophies

What is a Project?
Projects vs. Operations
Progressive Elaboration
What is Project Management?
PM Hierarchy: Portfolio, Programs & Projects

Project Dimensions & Triple Constraints
The module on Project Dimensions & Triple Constraints will give an understanding on the critical areas of knowledge that a Project Manager must be proficient in. The dynamics among Cost, Scope and Time will be discussed together with three other success criteria of a project.

The PM Area of Expertise
The Trade-off Among the Triple Constraints
Criteria for Project Success

Project Roles & Responsibilities
In most cases, the Project Manager is not directly involved in the intricate details of the work. However, the assigned PM must employ a wide range of skills to achieve the project objective/s. In this module, the discussion will focus on the different roles played in a project.

The Role of the Project Manager
The Role of the Project Sponsor
The Project Team Members
The Customers & Users
The Project Management Office
The Project Stakeholders

The Five Phases of Project Management as per Project Management Institute (PMI)

1. Initiating Phase
2. Initiating Tasks
3. Need for a Project Objective Statement (POS)
4. Defining the POS
5. SMART POS
  - State the POS
  - Define Project Scope and Deliverables
  - Prioritize Project Constraints
6. Planning Phase
  - Planning Project Resources
  - “Core Team”
  - Which People to Use
  - Matching Skills to Tasks
  - Project Organization
7. Project Schedule
  - Building the Project Schedule
  - Work Breakdown Structure (WBS)
  - Project Plan
  - Components of the Work Plan
  - Schedule Risks
  - 3 Methods for Charting Project Schedule
    - GANTT
    - CPM
    - PERT
8. Planning the Budget
9. Laws of Project Success
10. Analysis of Project Stakeholders
  - “You”
  - Conflict Among Key Stakeholders
  - Types of Power in Organizations
  - Power and You
  - Developing Stakeholder Strategy
  - Stakeholder Strategy
11. Executing Phase
  - Hold Regular Review Meetings
12. Controlling Phase
  - Controlling Tasks
  - Change Management Process
  - Risk Management to include Safety
  - Risk Identification
  - Risk Quantification
  - Risk Management Measures
13. Closing Phase
  - Problems at the End of the Project
  - Closing Tasks

Register Here!

Effective Telemarketing Techniques Workshop

Course Duration: 1-2 Days

A Telemarketing call can either make or break a company’s success. Because of this, it is very important that frontline staff members engaged in Telesales have the basic knowledge and skill on how to properly handle outbound calls in order to build the right image for your company. This training module provides ample information and application thru practice on key ingredients that make up a successful Telesales call to ensure that your staff members are equipped with what they need to succeed.

OBJECTIVES

After going thru this training, the participants are expected to:

Learn the step-by-step process of an outbound Telemarketing call.
Review etiquette in making outbound calls.
Learn to keep your customers on the phone
Learn basic Objection Handling Techniques

Methodology:

The session shall be a mixture of interactive discussion and exercises geared to ensure that your associates does not only know how to make effective telesales call, they also have the skill to apply the knowledge when they perform these activities.

Who Should Attend:

Employees of companies who utilize Telesales as a marketing tool.

Topics to be Discussed:

What are the steps involved in a successful telemarketing call?
How to build rapport with customers
How to ensure that customers have a positive first-impression toward your company
How to handle customer objection
Changing your attitude for better results
Activities that will practice your telemarketing skills

Register Here!

Work Attitude and Values Enhancement (WAVE) Program

Course Duration: 1 to 2 days

The program allows the participants to discover their personal vision, mission and values which they had to check for alignment with the organization. It can energize employees and see a more productive organization.

This workshop reviews the participants’ work values in the light of corporate values and the components of ethical decision-making. Experiential learning experiences lead the participants on a journey to discover their own work value system. The participants are then encouraged to consider their responsibility to others in the workplace and to the work organization and how that might play a role in work productivity, decision making and even individual and corporate survival as work organizations chart their course in the limitless and increasingly competitive global marketplace.

Objectives:

Identify the benefits of correct work attitude and values.
Identify and learn the Top 10 Values Employers Look for in Employees
Identify excellent models of WAVE.
Follow steps & strategies of excellent WAVE models.

Methodology:

This workshop is fast-paced, highly interactive, participatory, and productive. It includes discussions, games, demonstration and practice, lecturettes, storytelling, role plays, and problem solving. Participants will be working individually, in small and large groups.

The methodology will involve the following:

Story telling of real-life situations
Individual Assessments (Use of Job Style Indicator)
Challenging the thinking of participants
Providing input to participants’ real-life situations
Use of participant manual/worksheets
Use of a combination of presentation and group activities
Case Studies – Several short case studies will be pre-circulated for participants to read and undertake some directed initial analysis. These will be used to illustrate data analysis techniques and as a basis for group discussions.

Who Should Attend:

Managers, executives and staff who are interested in learning more about how they can influence the strategic goals of their organization using the appropriate work attitude and values to achieve excellence.

Topics to be Discussed:

Benefits of correct work attitude and values
Top Values Employers Look for in Employees
Excellent models of WAVE
Steps & strategies of excellent WAVE models
Tools and techniques for successful forming of work values
Motivating, goal setting, problem solving skills, decision-making skills and managing conflicts

Register Here!

Coping With Stress (A Stress Management Module)

Course Duration: 8 Hours

Stress is a fact of life. Most people who work experience stress in some for. People’s stress limits are varied, too. Some people can handle much stress while some people can handle little stress. People handle stress in different ways: some productive, others non-productive. At some point in your life, you would have experienced something that stressed you. Stress however is something we can have some level of control over.

This work-shop based module provides the participants an understanding of Stress — what it is, how it affects people, and how people can cope with it. It provides new ideas and practical tips in stress management. It also provides information about how participants can guide themselves when faced with non-productive means of handling stress as it incorporates self-reflection and action planning exercises. This interactive approach provides a simple and practical solution to the problem that all employees face – Stress.

Objectives:

Understand what stress is and how it affects companies.
Know the different types of stress and correlate it with those encountered in the workplace
Identify your own stress sources and your threshold for stress.
Get tips on how we can adapt to stress.
Learn some things we can do to minimize stress in our daily lives — both at work and at home.
Learn to Create a Stress Management Plan
Know about some lifestyle changes one can adapt to minimize stress.