COURSE DESCRIPTION: As an HR professional, a great deal of our responsibility depends on our ability to communicate. We communicate through writing; we send email, memo, and even create our company code-of-conduct. In the process, we also speak to different individuals. If you are in a multinational company, you may also need to speak with executives from other parts of the globe. Up to 70% of our communications and documents will likely be in English. The way we use English, spoken or written, affects the way others perceive us. Perception is importance as this is a rudiment for good credibility. For this reason, it is important that we know how to communicate professionally in all levels.
In the time of the COVID-19 crisis, the need becomes greater. Now more than ever, we need to communicate with more clarity. People feel uncertainty and HR must be one of the voices that guide them through the adversities and changes the company is facing.
In our four-session eWorkshop, Communications for HR, we will talk about some areas of communication often overlooked such as how we communicate in English, how we write our email and business correspondents, and how we can use non-verbal communication to understand and influence others.
COURSE OBJECTIVES: At the end of the module, the participants should:
Discuss the Importance of Effective Communications in the HR line of work.
Enumerate Tips to help elevate your English Communication Skills.
Identify phrases that make communications more diplomatic and refined.
Discuss important things to look out for in our actions as well as others.
Practice how to write memos and business letters professionally.
Session 0: Introduction to Communications for HR
Why HR’s Should Bother About Communications
Challenges of Speaking in English
Things that Can Help Improve It
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Session 1: Refining Our English (1 to 1.5 Hours)
How Our English Came To Be
The Challenges of English (Quick Look Back from the Teaser Session)
Common Filipino Errors
Structuring English Sentences
Unlearning What We Know
Back to Basics: The Simple Sentence
Session 2 – Your Body Language and Listening (1 to 1.5 Hours)
Do’s and Don’ts
Verbal Vs Non-Verbal Communication
Reading Non-verbal Cues: Rapport Building and Mirroring
Body Language and You: Power Poses
Session 3 – Creating Memos (1 to 1.5 hours)
Understanding Memos and What They Do
Important Parts of a Memo
Making Each Part of Your Memo Count
Composing the Memo’s Body
Characteristics of a Good Memo
Points on Brevity: KISS Principle
Signatures on Your Memo – Need or Not?
Session 4 – Email Communications (1 to 1.5 hours)
Netiquette – Email Do’s and Don’ts
Using Positive Words
Important Parts of the Email/Business Letter
Out of the Office Messages
Editing Your Email
Note that 5 June 2020 is a free teaser session where you will still learn a lot. Should you wish to complete your registration for the actual course, please note that each session is Php 499 only. Registering for the full e-Workshop series (4 sessions) is only for a discounted rate of Php 1499.
1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to firstname.lastname@example.org
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy. For free events, you will not receive a Statement of Account. The process will stop here.
3. For paid sessions, follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip, if applicable.
5. If you need an official Billing Invoice for paid sessions, please call us at (02) 34333342 or click here for alternative numbers.