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DTSTART:20160101T000000
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DTSTART;TZID=Asia/Shanghai:20170120T083000
DTEND;TZID=Asia/Shanghai:20170120T173000
DTSTAMP:20161123T202346Z
CREATED:20160112T202140Z
LAST-MODIFIED:20161123T202346Z
UID:383-1484901000-1484933400@competad.com
SUMMARY:Effective Problem Solving & Decision Making
DESCRIPTION:COURSE DESCRIPTION:  \nSolving problems and making decisions in a creative manner can be the key to more productive and effective employees and managers in any organization. Problem solving and decision making are not easy for most people. It is like a journey into the unknown requiring creativity\, intuition and imagination also\, careful analysis\, diagnosis\, and step-by-step action planning. Creative Problem Solving and Decision Making is designed to enable participants to learn and apply concepts and techniques related to an integrated versatile approach to problem solving resulting in better and more effective decisions. \nLearn the tools and processes to find the right solutions to most/ any problem or situation. \nFinding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing…by solving problems. They will learn how to find solutions using 4 steps: \nFocusing – Define\, prioritize\, focus and analyze problems.\nIdea Generating – Generating creative & useful ideas\,\napproaches and solutions\nDecision Making – Making the best possible decision\nImplementing – Ensure that solutions are implemented \nThey will learn the techniques that go with each step such as “gap analysis\,” “random stimulation\,” and “decision making analysis”. They will develop awareness and understanding of the need to use a problem solving process. \nThe focus of this training may be on group or individual problem solving and decision making or a mixture of both. \n COURSE OBJECTIVES: \nParticipants will be able to… \nFocus on the “true” problem\nEstablish accurate goals for problem solving\nPrioritize problems and decide which problems should get attention \nGenerate ideas quickly\nBreak through barriers and mental blocks\nFind viable solutions \nSort through lots of ideas\nEvaluate alternative courses of action\nMake good decisions so all team members are satisfied\nConsider both risk and benefits in a choice \nAnalyze what needs to be accomplished\nEnsure acceptance of the solutions\nDevelop and use action plans as a group or individually. \nTARGET AUDIENCE: \nAnyone who is involved in deciding business strategies and activities\, managing projects\, or is otherwise responsible for delivering results within an organization\, (e.g. CEO\, CFO\, manager\, supervisors\, etc). There are no prerequisites for this course \nCOURSE OUTLINE: \n\n\n\nWhy a Problem Solving Process?\nWhat is a Problem?\n\nProblem Solving Styles\nProblem Classification\n3 ways to approached problems\n\n\nThe Problem-Solving Model\nProblem Identification Process\nThe Creative Problem Solving Process\nMaking Decisions\nThe Tools of Creative Problem Solving\n\nMind mapping\nFlowchat\nActivity and Role Lane Mapping\nService blue Printing\nFive Why’s Technique\nForce-field Analysis\nCause and Effect Diagram\nFailure Mode and Effects Analysis (FMEA)\n6 thinking hats\n\n\nApplying the Creative Problem Solving Process\nWhat is Decision Making ?\nTypes of Decisions\nDecision-Making Conditions\nBarriers to Good Decision Making\nThe Decision-Making Model\nDecision Making Process\nPlanning & Implementing Process\nDecision Making Tools\nDecision Tree\nThe Kepner-Tregoe Method\n\n\n\nWORKBOOK \nThe workshop workbook is filled with tools that are recipes for solving most / any problem. We treat this book like any recipe book when creating a meal.  In using a recipe book you pick and choose whatever recipes would suit your needs.  Much in the same way\, you could pick and choose the “recipes” in this book that are appropriate for the problem. The participants will learn which “recipes” to select under different circumstances. \nThese recipes are for “rational” problems (a problem as a result of a change) as well as for creative problems (a new situation or opportunity). \nIt is divided up into five sections: \n·         The Stages and Tasks of Problem Solving \n·         Targeting \n·         Idea Generating \n·         Decision Making \n·         Implementing \n 
URL:https://competad.com/event/effective-problem-solving-decision-making/
LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines
CATEGORIES:Public Training
ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com
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