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BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20170119T083000
DTEND;TZID=Asia/Shanghai:20170119T173000
DTSTAMP:20161123T200836Z
CREATED:20160815T182301Z
LAST-MODIFIED:20161123T200836Z
UID:572-1484814600-1484847000@competad.com
SUMMARY:Effective Communication Workshop for Technical and Non Technical Professionals
DESCRIPTION:Course description \nThis module is about effectively communicating thru written and spoken language. It includes a review on Common errors in English as well as formats for common written communication. It also has a mini-workshop on presentation to enhance your public-speaking skills\, assertiveness\, and persuasion. \nI. Introduction \nII. Objective \n\nReview Communication Basics\nRe-learn the do’s and don’ts when writing\nLearn about the Effective Thought Patterns used in Speeches\nBe able to practice using Effective Thought Patterns in delivering messages\n\nIII. WIIFM (What’s In It for Me) \nIV. Communication Review 101 (Common Filipino Errors) \n\nSubject-Verb Agreement\nPrepositions\nFilipinisms\nFigures of Speech\nOther Common Errors\n\nV. Written Communication \n\n A Complete Thought (Sentence Construction\, Elements of a good message)\nDon’ts in Writing (Upper Lower Case\, Writing Etiquette\, Jargon etc)\nSpelling (Commonly Misspelled Words)\nPunctuations and Symbols\nEmail and Business Letters\nProject Proposal and Technical Reports\nIncident Reports and System Issue Logs\nTips on Effective PowerPoint Slides\n\nVI. Speech Communication and Presentation \nA. Active Listening and Dyadic (One-on-one) Communication \n\nLet’s Chat (Active Listening in One-on-one Conversation)\nEmpathy and Handling Difficult Conversations\nSpeaking to Your People (How to Give Feedback)\n\nB. Elements of Speech Communication – Vocal Presentation (Understanding what they are and how to use them effectively – Each topic includes activities) \nC. Common Thought Patterns Used In Speech  – Making a Point (Activity+Discussion) \n\nPast-Present-Future\nSTAR (Situation-Task-Action-Result)\nPREP (Point-Reason-Example-Point)\n\nD. Assertiveness \n\nGetting Everyone’s Attention (Effective Hooks)\nThe Faster the Better (Activity to Illustrate Adult Attention Span/Conciseness)\nWhat is My Point? (How to Communicate with Clarity)\nWho is Listening? (Tailor-fitting to your Audience)\nThought Patterns (How Yours and Other’s Thought Patterns Affect Communication)\n\nVI – Debrief and Practical Application: Impromptu Speech
URL:https://competad.com/event/effective-communication-workshop-for-technical-and-non-technical-professionals/
LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines
CATEGORIES:Public Training
ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com
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BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20170120T083000
DTEND;TZID=Asia/Shanghai:20170120T173000
DTSTAMP:20161123T202346Z
CREATED:20160112T202140Z
LAST-MODIFIED:20161123T202346Z
UID:383-1484901000-1484933400@competad.com
SUMMARY:Effective Problem Solving & Decision Making
DESCRIPTION:COURSE DESCRIPTION:  \nSolving problems and making decisions in a creative manner can be the key to more productive and effective employees and managers in any organization. Problem solving and decision making are not easy for most people. It is like a journey into the unknown requiring creativity\, intuition and imagination also\, careful analysis\, diagnosis\, and step-by-step action planning. Creative Problem Solving and Decision Making is designed to enable participants to learn and apply concepts and techniques related to an integrated versatile approach to problem solving resulting in better and more effective decisions. \nLearn the tools and processes to find the right solutions to most/ any problem or situation. \nFinding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing…by solving problems. They will learn how to find solutions using 4 steps: \nFocusing – Define\, prioritize\, focus and analyze problems.\nIdea Generating – Generating creative & useful ideas\,\napproaches and solutions\nDecision Making – Making the best possible decision\nImplementing – Ensure that solutions are implemented \nThey will learn the techniques that go with each step such as “gap analysis\,” “random stimulation\,” and “decision making analysis”. They will develop awareness and understanding of the need to use a problem solving process. \nThe focus of this training may be on group or individual problem solving and decision making or a mixture of both. \n COURSE OBJECTIVES: \nParticipants will be able to… \nFocus on the “true” problem\nEstablish accurate goals for problem solving\nPrioritize problems and decide which problems should get attention \nGenerate ideas quickly\nBreak through barriers and mental blocks\nFind viable solutions \nSort through lots of ideas\nEvaluate alternative courses of action\nMake good decisions so all team members are satisfied\nConsider both risk and benefits in a choice \nAnalyze what needs to be accomplished\nEnsure acceptance of the solutions\nDevelop and use action plans as a group or individually. \nTARGET AUDIENCE: \nAnyone who is involved in deciding business strategies and activities\, managing projects\, or is otherwise responsible for delivering results within an organization\, (e.g. CEO\, CFO\, manager\, supervisors\, etc). There are no prerequisites for this course \nCOURSE OUTLINE: \n\n\n\nWhy a Problem Solving Process?\nWhat is a Problem?\n\nProblem Solving Styles\nProblem Classification\n3 ways to approached problems\n\n\nThe Problem-Solving Model\nProblem Identification Process\nThe Creative Problem Solving Process\nMaking Decisions\nThe Tools of Creative Problem Solving\n\nMind mapping\nFlowchat\nActivity and Role Lane Mapping\nService blue Printing\nFive Why’s Technique\nForce-field Analysis\nCause and Effect Diagram\nFailure Mode and Effects Analysis (FMEA)\n6 thinking hats\n\n\nApplying the Creative Problem Solving Process\nWhat is Decision Making ?\nTypes of Decisions\nDecision-Making Conditions\nBarriers to Good Decision Making\nThe Decision-Making Model\nDecision Making Process\nPlanning & Implementing Process\nDecision Making Tools\nDecision Tree\nThe Kepner-Tregoe Method\n\n\n\nWORKBOOK \nThe workshop workbook is filled with tools that are recipes for solving most / any problem. We treat this book like any recipe book when creating a meal.  In using a recipe book you pick and choose whatever recipes would suit your needs.  Much in the same way\, you could pick and choose the “recipes” in this book that are appropriate for the problem. The participants will learn which “recipes” to select under different circumstances. \nThese recipes are for “rational” problems (a problem as a result of a change) as well as for creative problems (a new situation or opportunity). \nIt is divided up into five sections: \n·         The Stages and Tasks of Problem Solving \n·         Targeting \n·         Idea Generating \n·         Decision Making \n·         Implementing \n 
URL:https://competad.com/event/effective-problem-solving-decision-making/
LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines
CATEGORIES:Public Training
ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com
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BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20170125T083000
DTEND;TZID=Asia/Shanghai:20170125T173000
DTSTAMP:20161123T202742Z
CREATED:20160223T211538Z
LAST-MODIFIED:20161123T202742Z
UID:416-1485333000-1485365400@competad.com
SUMMARY:Communicating like a Leader - Positive Communication and Coaching
DESCRIPTION:COACHING & MENTORING FOR PEAK PERFORMANCE \nCourse Description: \nOver time\, the world of the manager/supervisor has grown increasingly complex. Competitive strategy has now become increasingly global in context. Above all\, managers/supervisors are now expected to be leaders\, team builders\, coaches\, mentors and an inspiration to their staff\, in addition to being decision makers and risk takers. \nWhat resources should the manager/supervisor turn to in his/her quest to build\, maintain\, and develop this super hero’ status? This is the subject of this 1-day program\, focused specifically to develop the coaching and mentoring capability. \nCourse Objectives: \n\nTo improve knowledge and skills on coaching & mentoring;\nTo assess the present coaching & mentoring styles and its strengths and weaknesses;\nTo identify specific ways to build a coaching & mentoring atmosphere.\n\nWho Should Attend \nCoaching and mentoring is not easy – it takes a lot of hard work and a fair amount of patience. Every supervisor/manager whose coaching and mentoring skills are not yet refined will benefit from this course. \n  \nProgram Contents: \nEFFECTIVE COACHING \nLesson 1: Fundamentals of coaching \n\nCoaching overview\nCoaching foundation and strategy\nKnow When to Get Involved – Learn to Assess Needs\nLearn Key Areas Where You Must Focus Most of Your Attention\nBe Able to Explain the Difference between Bosses and Coaches\n\nLesson 2: Coaching diverse employees \n\nPersonality styles\nStyle Profile – Job Style Indicator (Evaluation & Analyzing your Style)\nCoaching in the Filipino Corporate Culture\n\nLesson 3: The coaching process \n\nPrepare for the Outcomes\nHow to Start and Finish Your Coaching Sessions\nLevels of Accountability\nStay on Topic Even in Confusing Exchanges\nControl Emotional Outbursts\nAsk the Right Questions at the Right Time\n\n  \nEFFECTIVE MENTORING \nLesson 4.  Mentoring \n\nMentoring overview\nMentoring foundation and strategy\nUnderstand the Role You are Taking in the Coaching Situation\nExecute the Proper Referral and the Appropriate Handoff\nUnderstand Your Role in the Post-Referral Process\n\nLesson 5. Benefits of Good Coaching and Mentoring \n\nDiagnose Performance Problems\nCorrect Unproductive Behavior\nAnalyze and Correct More Serious Behavioral Problems\nPromote Self-Development\nDevelop employee Competence\nCreate Working relationships That Are Productive\nIncrease performance and improve morale immediately after the session
URL:https://competad.com/event/employee-coaching-and-mentoring/
LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines
ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com
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