BEGIN:VCALENDAR VERSION:2.0 PRODID:-// - ECPv6.15.13//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://competad.com X-WR-CALDESC:Events for REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Asia/Shanghai BEGIN:STANDARD TZOFFSETFROM:+0800 TZOFFSETTO:+0800 TZNAME:CST DTSTART:20160101T000000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20180607T083000 DTEND;TZID=Asia/Shanghai:20180607T173000 DTSTAMP:20260408T101156 CREATED:20180510T215250Z LAST-MODIFIED:20180510T215250Z UID:1178-1528360200-1528392600@competad.com SUMMARY:Training for Executive Assistants DESCRIPTION: URL:https://competad.com/event/training-for-executive-assistants/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20180602T083000 DTEND;TZID=Asia/Shanghai:20180602T173000 DTSTAMP:20260408T101156 CREATED:20180510T221055Z LAST-MODIFIED:20180510T221210Z UID:1180-1527928200-1527960600@competad.com SUMMARY:6S Training and Visual Management DESCRIPTION: URL:https://competad.com/event/6s-training-and-visual-management/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20180519T083000 DTEND;TZID=Asia/Shanghai:20180519T173000 DTSTAMP:20260408T101156 CREATED:20180412T022431Z LAST-MODIFIED:20180412T022431Z UID:1146-1526718600-1526751000@competad.com SUMMARY:Leading Effectively using the Coaching Methodology DESCRIPTION:Click here to REGISTER \nCourse Duration: 1 Day Training \nCOURSE DESCRIPTION:\n In today’s business environment\, coaching plays a vital role due to a greater appreciation of the value of an organization’s knowledge and human capital. To achieve critical results and remain competitive\, many organizations nowadays are seeing the value of coaching not only as a means to shape individual performance but also\, increasingly\, as a means to build broader organizational capacity.\n According to a survey conducted by the Institute of Leadership and Management\, 80 percent of companies use coaching as a method to develop their managers. Businesses of all shapes and sizes can use coaching to encourage their employees to sharpen their communication and interpersonal skills\, develop their leadership skills\, deal more effectively with conflict\, and learn how to motivate their employees.\n Because of this\, coaching needs to be seen as a type of investment in the knowledge capital of the organization\, and that employees are like a portfolio of talent in which the manager needs to invest time and energy. Through coaching\, managers help each employee focus on developing those capabilities that will contribute most to both individual and organizational success. \nCOURSE METHODOLOGY:\n Creating an environment where employees can learn and use their abilities to the fullest is important not only for the current state of an organization\, but also the future. Talented employees who achieve at a lower level often will be the ones to rise and take on leadership roles themselves one day. \nGetting employees there requires proper coaching. The goals to do so can be broken down into four main areas:\n      1. Know how to have a true dialogue and honest feedback with employees\n      2. Learn how to give people their deserved recognition\n      3. Realize how you can find talent in others\n      4. Find out how to create a motivational workplace \nWHO SHOULD ATTEND:\n      Team Leaders/ Supervisors\n      Managers / People Managers\n      Human Resource Managers / HR Leaders\n      OD Managers / Training and Development Leaders\n      Employee Engagement Managers\n      Career Counselors\n      Guidance Counselors\n      Business Owners\n      Company Leaders / Management Team \nCOURSE OUTLINE:\n      \n I. Identifying Leadership Practices\n II. Leadership Challenges\n III. Foundation of Coaching\n IV. Building Effective Leadership Coaching Skills\n      a) Art of Listening\n      b) Intuitive Listening Skills\n      c) Asking Powerful Questions\n      d) Setting SMART Goals\n      e) Problem-Solving Track\n V. Reviewing and Developing your Leadership Coaching Plan \n \nRegistration Instructions: \n1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com\n2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.\n3. Follow the instructions in the statement of account and complete your payment.\n4. Send the scanned copy of the Statement of Account and your deposit slip.\n5. Should you need an official Billing Invoice\, please call us at (02) 4333342 or click here for alternative numbers. URL:https://competad.com/event/leading-effectively-using-the-coaching-methodology-2/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20180508T083000 DTEND;TZID=Asia/Shanghai:20180508T173000 DTSTAMP:20260408T101156 CREATED:20170131T213837Z LAST-MODIFIED:20180313T072923Z UID:688-1525768200-1525800600@competad.com SUMMARY:Rapport Building through Effective Communications DESCRIPTION:REGISTER \nCOURSE DESCRIPTION: \nIn the current time\, it matters not only what you say. Saying it the right way also matters. Influential individuals are those that not only convey information\, but also those that are able to inspire and motivate. When presenting your business or product\, it is usually very important that you know how to say things positively. Being in sales\, and even in non-sales careers require that you know how to build rapport. It is very easy to get into a business meeting and lose the sale out of lack of rapport. \nIn this module\, we explore how your communication style and positive phrasing can help you build rapport whether it is to clients\, your officemates\, your boss\, new friends\, or others. It will allow you to discover new approaches in starting good business relationships\, and sometimes even friendly ones\, with people. \nMETHODOLOGY: \nInteractive Classroom discussion\, multi-media (optional)\, exercises\, and activities. \nWHO SHOULD ATTEND: \nManagers\, Supervisors\, Office Staff\, Sales Personnel\, Customer Service Staff\, Public Speakers\, Counselors\, and any others whose work includes talkingh to people. \nCOURSE TOPICS: \nI – Understanding Rapport\n A. What is rapport?\n B. Importance of rapport\n C. Factors that affect Rapport \nII – Conversational/Verbal Communication Skills\n A. Listening Skills\n B. Showing Your Listening Skills\n C. An Empathy Statement \nIII – Breaking the Ice (Starting the Building-rapport process)\n A. Initiating Small Talk\n B. Display Listening Skills to Find Common Interest\n C. Be Conscious of Your Non-Verbal Cues\n D. Show Empathy\n E. Use some Humor \nIV – Positive Phrasing\nA. Words to Use to convey positivism\nB. Words to avoid\nC. Common Scenarios Exercises \nV- Final Activity and Workshop Debrief URL:https://competad.com/event/effective-communications-positive-phrasing-and-rapport-building-2/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20180505T080000 DTEND;TZID=Asia/Shanghai:20180505T170000 DTSTAMP:20260408T101156 CREATED:20180313T072557Z LAST-MODIFIED:20190405T010521Z UID:1051-1525507200-1525539600@competad.com SUMMARY:Leading Effectively using the Coaching Methodology DESCRIPTION:Objectives: \nIn today’s business environment\, coaching plays a vital role due to a greater appreciation of the value of an organization’s knowledge and human capital. To achieve critical results and remain competitive\, many organizations nowadays are seeing the value of coaching not only as a means to shape individual performance but also\, increasingly\, as a means to build broader organizational capacity. \nAccording to a survey conducted by the Institute of Leadership and Management\, 80 percent of companies use coaching as a method to develop their managers. Businesses of all shapes and sizes can use coaching to encourage their employees to sharpen their communication and interpersonal skills\, develop their leadership skills\, deal more effectively with conflict\, and learn how to motivate their employees. \nBecause of this\, coaching needs to be seen as a type of investment in the knowledge capital of the organization\, and that employees are like a portfolio of talent in which the manager needs to invest time and energy. Through coaching\, managers help each employee focus on developing those capabilities that will contribute most to both individual and organizational success. \nMethodology: \nCreating an environment where employees can learn and use their abilities to the fullest is important not only for the current state of an organization\, but also the future. Talented employees who achieve at a lower level often will be the ones to rise and take on leadership roles themselves one day. \n  \n  \nGetting employees there requires proper coaching. The goals to do so can be broken down into four main areas: \n\nTrue Dialogue and Honest Feedback\nGiving Deserved Recognition\nFinding Talent In Others\nCreating a Motivational Workplace\n\n  \nWho Should Attend? \n\nTeam Leaders/ Supervisors\nManagers / People Managers\nHuman Resource Managers / HR Leaders\nOD Managers / Training and Development Leaders\nEmployee Engagement Managers\nCareer Counselors\nGuidance Counselors\nBusiness Owners\nCompany Leaders / Management Team\n\n  \nCourse Outline: \n\nIdentifying Leadership Practices\nLeadership Challenges\n\nIII.        Foundation of Coaching \n\nBuilding Effective Leadership Coaching Skills\na) Art of Listening\nb) Intuitive Listening Skills\nc) Asking Powerful Questions\nd) Setting SMART Goals\ne) Problem-Solving Track\nReviewing and Developing your Leadership Coaching Plan URL:https://competad.com/event/leading-effectively-using-the-coaching-methodology/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20180414T013000 DTEND;TZID=Asia/Shanghai:20180414T153000 DTSTAMP:20260408T101156 CREATED:20160223T040549Z LAST-MODIFIED:20180404T185209Z UID:413-1523669400-1523719800@competad.com SUMMARY:Life Coaching Workshop - Introductory Course DESCRIPTION:Click Here to REGISTER \n  \n \n \n  \n  \nThis is an introductory course for our upcoming life coaching seminars. This is the perfect opportunity to learn what it is about\, and also a good chance to network with other participants.   \nIn today’s business environment\, coaching plays a vital role due to a greater appreciation of the value of an organization’s knowledge and human capital. To achieve critical results and remain competitive\, many organizations nowadays are seeing the value of coaching not only as a means to shape individual performance but also\, increasingly\, as a means to build broader organizational capacity. According to a survey conducted by the Institute of Leadership and Management\, 80 percent of companies use coaching as a method to develop their managers. Businesses of all shapes and sizes can use coaching to encourage their employees to sharpen their communication and interpersonal skills\, develop their leadership skills\, deal more effectively with conflict\, and learn how to motivate their employees. Because of this\, coaching needs to be seen as a type of investment in the knowledge capital of the organization\, and that employees are like a portfolio of talent in which the manager needs to invest time and energy. Through coaching\, managers help each employee focus on developing those capabilities that will contribute most to both individual and organizational success. \n \nRegistration Instructions:  \n1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com\n2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.\n3. Follow the instructions in the statement of account and complete your payment.\n4. Send the scanned copy of the Statement of Account and your deposit slip.\n5. Should you need an official Billing Invoice\, please call us at (02) 4333342 or click here for alternative numbers. URL:https://competad.com/event/occupational-safety-and-health-administration-training-2/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20180315T080000 DTEND;TZID=Asia/Shanghai:20180315T170000 DTSTAMP:20260408T101156 CREATED:20180109T022211Z LAST-MODIFIED:20180109T022211Z UID:703-1521100800-1521133200@competad.com SUMMARY:HR Series: Understanding Taxation DESCRIPTION:Outline will be available soon…. URL:https://competad.com/event/hr-series-understanding-taxation/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20180312T083000 DTEND;TZID=Asia/Shanghai:20180312T173000 DTSTAMP:20260408T101156 CREATED:20170131T192712Z LAST-MODIFIED:20180205T010136Z UID:678-1520843400-1520875800@competad.com SUMMARY:TLC (Think Like a Customer) - A Customer Service Thinking DESCRIPTION:Click Here to REGISTER \nCOURSE DESCRIPTION:\n Businesses are increasingly recognizing that\, to be successful\, they must place a high value on both their customers and customer service professionals. In this course\, we will learn why customer service should be one of the top priorities in this increasingly competitive global economy. \nIn this dynamic\, highly interactive workshop\, you will learn what is good customer service? How can it go from good to great? What are the pitfalls that many people experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find out the answers to these and other important customer-service questions during this information-packed training session. Participants will learn what exceptional service is\, how to project a customer-friendly image\, how to handle demanding customers\, and more. \nOBJECTIVES:\n In this program\, participants should be able to: \n   Describe exceptional customer service.\n    Identify the benefits of great customer service.\n    Recognize barriers to the delivery of outstanding customer service.\n    Adapt to specific customer behavior styles.\n    Demonstrate how to measure customer-satisfaction levels and take corrective action if needed.\n    Learn techniques for dealing with angry or upset customers.\n    Develop a personal action plan to improve customer-service skills. \nCOURSE OUTLINE: \nModule 1\n    Definition of customer service\n    Identify your customers\n    Customer expectations\n    Customer service objectives\n    Customer service mission statement \nModule 2\n    Customer service skills\n    Listening\n    Anticipate\n    Solution provider not a problem solver\n    Handling a complaining client\n    LEAP (listen\, organize\, apologize\, provide solution)\n    Plus F (feedback)\n    Managing difficult situations \nModule 3\n    Customer Expectations\n    Customer communication\n    Understanding Telephone/Cellphone Etiquette & Netiquette (Internet\, Emails)\n    Telephone Techniques\n    Email ettiqutte\n    Customer management \n \nRegistration Instructions:  \n1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com\n2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.\n3. Follow the instructions in the statement of account and complete your payment.\n4. Send the scanned copy of the Statement of Account and your deposit slip.\n5. Should you need an official Billing Invoice\, please call us at (02) 4333342 or click here for alternative numbers. URL:https://competad.com/event/effective-customer-service-skills/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20171215T083000 DTEND;TZID=Asia/Shanghai:20171215T173000 DTSTAMP:20260408T101156 CREATED:20170426T230344Z LAST-MODIFIED:20170829T224230Z UID:862-1513326600-1513359000@competad.com SUMMARY:Project Management DESCRIPTION:Click Here to REGISTER \nCOURSE DESCRIPTION: \nThis 1-day project management course will help you organize\, implement and manage your organization’s projects in a superior and efficient manner. After taking this workshop\, you can be assured that your project will be clearly communicated\, acted on and achieve superior results. \nThe Fundamentals of Project Management course is designed for companies seeking to implement effective\, profitable and practical skills so you can confidentially face and conquer even the toughest challenges. This workshop provides a common language between individuals at the implementation level – marketing\, sales\, project management\, engineering\, manufacturing or construction\, test and assembly\, shipping\, installation as well as executive leadership. It will ensure all members of the team are on the same page. \nLEARNING OUTCOME: \n     * Provides a common thinking methodology and language for project management at all levels of the organization\n      * Provides clearly defined project outcomes\n      * Assures a strong customer focus\n      * Gets the right people working together\n      * Helps make sound project decisions\n      * Assures plans and schedules are realistic and represent commitments\n      * Assures the “hand-offs” are effectively managed\n      * Makes skill usage\, progress and results measurable\n      * Identifies project risks and takes action to avoid or mitigate them\n      * Assures that key data is clearly communicated and acted on\n      * Identifies and prevents performance problems \nCOURSE OUTLINE: \nProject Management: Concepts & Philosophies \n   What is a Project?\n    Projects vs. Operations\n    Progressive Elaboration\n    What is Project Management?\n    PM Hierarchy: Portfolio\, Programs & Projects \nProject Dimensions & Triple Constraints\n   The module on Project Dimensions & Triple Constraints will give an understanding on the critical areas of knowledge that a Project Manager must be proficient in. The dynamics among Cost\, Scope and Time will be discussed together with three other success criteria of a project. \n   The PM Area of Expertise\n    The Trade-off Among the Triple Constraints\n    Criteria for Project Success \nProject Roles & Responsibilities\n   In most cases\, the Project Manager is not directly involved in the intricate details of the work. However\, the assigned PM must employ a wide range of skills to achieve the project objective/s. In this module\, the discussion will focus on the different roles played in a project. \n   The Role of the Project Manager\n    The Role of the Project Sponsor\n    The Project Team Members\n    The Customers & Users\n    The Project Management Office\n    The Project Stakeholders \nThe Five Phases of Project Management as per Project Management Institute (PMI) \n  \n     1. Initiating Phase\n      2. Initiating Tasks\n      3. Need for a Project Objective Statement (POS)\n      4. Defining the POS\n      5. SMART POS\n         – State the POS\n         – Define Project Scope and Deliverables\n         – Prioritize Project Constraints\n      6.Planning Phase\n         – Planning Project Resources\n         – “Core Team”\n         – Which People to Use\n         – Matching Skills to Tasks\n         – Project Organization\n      7. Project Schedule\n         – Building the Project Schedule\n         – Work Breakdown Structure (WBS)\n         – Project Plan\n         – Components of the Work Plan\n         – Schedule Risks\n         – 3 Methods for Charting Project Schedule\n            *GANTT\n            *CPM\n            *PERT\n      8. Planning the Budget\n      9. Laws of Project Success\n      10. Analysis of Project Stakeholders\n         – “You”\n         – Conflict Among Key Stakeholders\n         – Types of Power in Organizations\n         – Power and You\n         – Developing Stakeholder Strategy\n         – Stakeholder Strategy\n      11. Executing Phase\n         – Hold Regular Review Meetings\n      12. Controlling Phase\n         – Controlling Tasks\n         – Change Management Process\n         – Risk Management to include Safety\n         – Risk Identification\n         – Risk Quantification\n         – Risk Management Measures\n      13. Closing Phase\n         – Problems at the End of the Project\n         – Closing Tasks\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \nDELIVERABLES: At the program’s conclusion\, the participants will have an understanding and acquire the ability to successfully manage projects: using a to-do list\, prioritizing the items on it and working better with others. \nTARGET AUDIENCE:\n Anyone who is involved in deciding business strategies and activities\, managing projects\, or is otherwise responsible for delivering results within an organization\, (e.g. CEO\, CFO\, manager\, supervisors\, etc). \nMETHODOLOGY:\n This workshop is fast-paced\, highly interactive\, participatory\, and productive. It includes discussions\, games\, demonstration and practice\, lecturettes\, storytelling\, role plays\, and problem solving. Participants will be working individually\, in small and large groups. \nAPPROACH AND DURATION: \nAs the trainer comes with more than thirty years of real-life corporate experience\, the methodology will involve the following: \n     * Individual Assessments\n      * Use of participant manual/worksheets\n      * Use of a combination of presentation and group activities\n      * Story telling of real-life situations\n      * Interactive group discussions\n      * Challenging the thinking of participants\n      * Providing input to participants’ real-life situations \nCase Studies- Several short case studies will be pre-circulated for participants to read and undertake some directed initial analysis. These will be used to illustrate data analysis techniques and as a basis for group discussions. \n \nRegistration Instructions:  \n1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com\n2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.\n3. Follow the instructions in the statement of account and complete your payment.\n4. Send the scanned copy of the Statement of Account and your deposit slip.\n5. Should you need an official Billing Invoice\, please call us at (02) 4333342 or click here for alternative numbers. URL:https://competad.com/event/advanced-project-management/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20171115T080000 DTEND;TZID=Asia/Shanghai:20171115T170000 DTSTAMP:20260408T101156 CREATED:20170829T213746Z LAST-MODIFIED:20170829T213746Z UID:925-1510732800-1510765200@competad.com SUMMARY:Win Win Negotiation Skills In Purchasing: Negotiate\, Not Bargain! DESCRIPTION:Click here to REGISTER  \n  \nCOURSE DESCRIPTION: \nMost purchasing professionals think they are negotiating when in fact they are only bargaining. Is there a difference? Obviously! This is because bargaining is only one part of negotiating. The end result is most purchasing professionals get a poorer deal than they deserve. Make no mistake about it; suppliers are going to negotiate even harder than ever before in the current difficult market conditions. The inability to negotiate properly is going to be very expensive to the company. \n \nCOURSE OBJECTIVES: \nThe overall objective of this two-day session is to impart the essential negotiation competencies to secure businesses on improved terms and conditions. It will also ensure that purchasing professionals are not “taken for a ride” by their customers. \nWHO SHOULD ATTEND: \nThis course/training is designed for those responsible for planning\, analysis\, control\, and direction of the purchasing department. Representative titles include vice president or director of purchasing or director of logistics\, buyers\, branch managers\, account managers and seasoned regional logistics managers and account executives\, sales representatives. This session is equally applicable for those managing sales processes for services/products. \nCOURSE TOPICS: \n\nThe business case to negotiate\nComparing negotiation with other resolution methods\nCommon pitfalls that purchasing professionals fall into and how to avoid them\nThe use of power in negotiation\nWhen NOT to negotiate\nUnderstanding own negotiation tendencies\nStrategies to improve and move away from our tendencies\nThe phases of Negotiation\nThe 3 Ps of Negotiation\nPrinciples that good negotiators use\nKnowing where your company stand in the supplier’s eyes and implication on negotiation strategy\n\n \n  \nRegistration Instructions:  \n1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com\n2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.\n3. Follow the instructions in the statement of account and complete your payment.\n4. Send the scanned copy of the Statement of Account and your deposit slip.\n5. Should you need an official Billing Invoice\, please call us at (02) 4333342 or click here for alternative numbers. URL:https://competad.com/event/win-win-negotiation-skills-in-purchasing-negotiate-not-bargain-2/ LOCATION:NCR CATEGORIES:Public Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20171002T080000 DTEND;TZID=Asia/Shanghai:20171002T170000 DTSTAMP:20260408T101156 CREATED:20170426T010902Z LAST-MODIFIED:20170829T215532Z UID:849-1506931200-1506963600@competad.com SUMMARY:Sales Supervision Workshop DESCRIPTION:Click Here to REGISTER \nCOURSE DESCRIPTION: \nThis program will help you make decisions that measurably improve your managerial effectiveness and increase the productivity of your sales team! \nThis Learning Session is especially designed to meet the needs of experienced sales managers and other executives responsible for directing the sales force; this program links sales structure design and implementation with the firm’s marketing strategy to improve sales force productivity. \nCOURSE OBJECTIVES: \nUnderstand how your success is linked to fully integrating your sales structural design to the strategic direction of the firm.\n Apply strategic techniques to company-wide problems and derive implications for sales force design and account management policies.\n Understand how measuring strategy-linked sales processes and outcomes will produce greater sales productivity.\n Learn techniques for identifying\, hiring\, and retaining the best salespeople. \nWHO SHOULD ATTEND: \nThis course session is designed for those responsible for planning\, analysis\, control\, and direction of the sales organization. Representative titles include vice president or director of sales\, vice president or director of sales and marketing\, national sales manager\, branch managers\, account managers and seasoned regional sales managers and account executives\, sales representatives. This session is equally applicable for those managing sales processes for products or services. \nCOURSE OUTLINE: \nStrategy and the Firm: Tools for Strategy \n   ✔Learn approaches to strategy that are compatible with sales management\n    ✔Identify and integrate strategic activities of the firm with the sales force\n    ✔Linking Your Firm’s Strategy to Sales Force Structure \n   ✔Linking sales structure design to the firm’s strategy\n    ✔Integrating selling with sales processes\n    ✔Managing and Measuring the Sales Organization \n   ✔How to measure sales processes and outcomes\n    ✔Developing sales measurement data\n    ✔Recruitment and Selection \n   ✔Building profiles for the most effective sales people\n    ✔Reducing management time required to supervise salespeople\n    ✔Professional Training \n   ✔Designing programs to address needed competencies\n    ✔Continuous improvement in the quality of your salespeople\n    ✔DELIVERABLES: At the program’s conclusion\, the participants will have an understanding and acquire the ability to successfully supervise sales and sales processes: using a to-do list\, prioritizing the items on it and working better with others. \nApproach & Duration: \nIndividual Assessments\n Use of participant manual/worksheets\n Use of a combination of presentation and group activities\n Story telling of real-life situations\n Interactive group discussions\n Challenging the thinking of participants\n Providing input to participants’ real-life situations \n \nRegistration Instructions:  \n1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com\n2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.\n3. Follow the instructions in the statement of account and complete your payment.\n4. Send the scanned copy of the Statement of Account and your deposit slip.\n5. Should you need an official Billing Invoice\, please call us at (02) 4333342 or click here for alternative numbers. URL:https://competad.com/event/sales-supervision/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170802T083000 DTEND;TZID=Asia/Shanghai:20170802T173000 DTSTAMP:20260408T101156 CREATED:20170426T223154Z LAST-MODIFIED:20170426T223328Z UID:859-1501662600-1501695000@competad.com SUMMARY:Communications for Employee Empowerment (Positively Influencing) DESCRIPTION:Click Here to REGISTER \nCOURSE DESCRIPTION: \nA manager’s task is very demanding as it requires a very wide array of skill sets and competencies. You need to have superb attention to details\, an analytical way of thinking\, excellent customer service\, efficient time management\, an ability to influence people\, and many more. One of the most important aspects of being a manager is understanding how your employees carry out tasks and what attitudes they have toward the job. While none of these are within a manager’s direct control\, it is definitely one of the things they must influence. As a manager\, it is important to realize and accept that you have a significant responsibility in influencing your employees. To do this\, we need to learn proper coaching.\nMost managers\, regardless of the industry they work in\, believe that coaching is only about telling their employees what to do. This sometimes results to failure. This guide to coaching allows managers to see beyond that common notion and understand the full scope of what constitutes effective coaching. The module shall equip both supervisors and managers with the know-how to effectively coach their employees. \nThis module aims to helps managers (1) improve employee performance by effectively and positively communicating to their employees (2) minimize the need for “employee baby-sitting” by influencing employees and stomping out their learned helplessness (3) potentially minimize attrition by effectively managing employee morale and empowerment (4)build a positive working environment by knowing when to use positive reinforcement and negative reinforcement. \nOBJECTIVES: \nIn this module\, supervisors and managers will learn:\n• Managing one’s self and attitude for better coaching results\n• How employees think and view work\n• The Power of positive communication\n• What coaching is and how it is done effectively\n• When to use coaching VS reprimand \nMETHODOLOGY: \n• Interactive Discussions\n• Activities and Exercises\n• Real-life scenarios\n• Practice Sessions\n• Multimedia \nWHO SHOULD ATTEND: \n• Any Managers\, Supervisors\, and aspiring managers. \nCOURSE OUTLINE: \nI – Understanding the concept of Coaching\nA. Prerequisites of Coaching \nII – Managing Self and Values Formation\nA. Identifying Your Sphere of Control (Survival Activity)\nB. Guiding Your Employees Through the Sphere of Control \nIII – Understanding Our Employees\nA. What Motivates our Staff\nB. 4 Different Communication Styles\nC. Cycle of Learning \nIV – Customer Service: A Manager’s Way of Thinking\nA. Dimensions of Customer Service (and applying this to coaching)\nB. Do’s and Don’ts – What to Say and What Not To Say (when talking to our staff)\nC. Articulating Positive Intentions (to Motivate Staff Members)\nD. Using Positive Communication11 \nV – Influencing and Empowering Your Staff\nA. The Pygmallion Effect\nB. Instant Coaching VS Reprimanding – Which one is appropriate? (3 Factors Affecting Performance)\nC. Instant Coaching – Quick Steps/Activity \nVI – Final Activity and Debrief \n  \n  \nRegistration Instructions:  \n1. Fill out the registration form by clicking the link on top of this page.\n2. You may also download the word attachment in the link on top and send it to training@competad.com\n3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.\n4. Follow the instructions in the statement of account and complete your payment.\n5. Send the scanned copy of the Statement of Account and your deposit slip.\n6. Should you need an official Billing Invoice\, please call us at (02) 4333342. URL:https://competad.com/event/communications-for-employee-empowerment-positively-influencing/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170728T080000 DTEND;TZID=Asia/Shanghai:20170728T170000 DTSTAMP:20260408T101156 CREATED:20170426T222250Z LAST-MODIFIED:20170712T212004Z UID:854-1501228800-1501261200@competad.com SUMMARY:Enhancing Your Public Speaking and Presentation Skills DESCRIPTION:Click Here to REGISTER \n \nCOURSE DESCRIPTION:\n Public Communication is very important in many fieldS of work. Whether you are a manager\, a supervisor\, or rank and file worker\, there are times that you will be attending meetings and public gatherings that would require you to speak in front of a crowd. A lot of people find public speaking very overwhelming because they feel unprepared and overly conscious about it. To minimize this\, the module offers a simple and easy-to-follow guide in preparing for a public speech\, or an impromptu public talk. \nCOURSE OBJECTIVES:\n This course focuses on breaking down the process of Public Speaking into simple and practical steps so that you can avoid unnecessary anxiety and stage fright. It also talks about tips in enhancing the delivery of your message so that you can keep an engaged audience. There is also an overview on creating visual presentations and preparing your message so that you can ensure that you will achieve the purpose of your presentation. There will be an impromptu speech exercise at the end of the session to practice the skills required for delivering a message confidently. \nMETHODOLOGY:\n    • Interactive Discussions\n    • Minimal Lectures\n    • Multi-media presentations (Optional)\n    • Participant-Focused Activities \nWHO SHOULD ATTEND:\n    • Anyone who would like to learn about approaches in Public Speaking\n    • Those who would like to overcome their stage fright.\n    • Managers\, supervisors\, and rank-and-file who would like to enhance their Public speaking and presentation skills. \nCOURSE OUTLINE: \n  I – Public Communication\n       A. What Is Public Communication?\n       B. What makes public communication challenging?\n       C. Preparation: The basic Ingredient for Confidence \n  II – Preparing Your Presentation\n       A. Identifying the Purpose of your Presentation\n       B. Parts of a Presentation\n       C. Gathering Information and Resources\n       D. Considering Your Audience\n       E. Using Humor (Etiquette and Best Practices)\n       F. Creating a Visual Presentation\n       G. Etiquette Using Other People’s Ideas\n       H. Impromptu Speech (Simple Thought Patterns) \n  III – Delivery\n       A. Understanding Confidence (and Overconfidence)\n       B. Elements of Voice (Vocal Warm ups)\n       C. Managing Non-verbal Cues on Stage\n       D. Practical Tips in Conquering Stage Freight \nIV – Public Speaking Exercises/Impromptu speech \n \nRegistration Instructions:  \n1. Fill out the registration form by clicking the link on top of this page. You may also download the word attachment send it to training@competad.com\n2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.\n3. Follow the instructions in the statement of account and complete your payment.\n4. Send the scanned copy of the Statement of Account and your deposit slip.\n5. Should you need an official Billing Invoice\, please call us at (02) 4333342 or click here for alternative numbers. URL:https://competad.com/event/854/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170712T083000 DTEND;TZID=Asia/Shanghai:20170712T173000 DTSTAMP:20260408T101156 CREATED:20170201T001755Z LAST-MODIFIED:20170621T171539Z UID:696-1499848200-1499880600@competad.com SUMMARY:Problem Solving and Decision Making DESCRIPTION:REGISTER \nCOURSE DESCRIPTION: \nSolving problems and making decisions in a creative manner can be the key to more productive and effective employees and managers in any organization. Problem solving and decision making are not easy for most people. It is like a journey into the unknown requiring creativity\, intuition and imagination also\, careful analysis\, diagnosis\, and step-by-step action planning. Creative Problem Solving and Decision Making is designed to enable participants to learn and apply concepts and techniques related to an integrated versatile approach to problem solving resulting in better and more effective decisions. \nLearn the tools and processes to find the right solutions to most/ any problem or situation.\n Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing…by solving problems. They will learn how to find solutions using 4 steps: \nFocusing – Define\, prioritize\, focus and analyze problems.\n Idea Generating – Generating creative & useful ideas\,\n approaches and solutions\n Decision Making – Making the best possible decision\n Implementing – Ensure that solutions are implemented\n They will learn the techniques that go with each step such as “gap analysis\,” “random stimulation\,” and “decision making analysis”. They will develop awareness and understanding of the need to use a problem solving process. \nThe focus of this training may be on group or individual problem solving and decision making or a mixture of both. \nOBJECTIVES: \nParticipants will be able to… \n*Focus on the “true” problem\n*Establish accurate goals for problem solving\n*Prioritize problems and decide which problems should get attention\n*Generate ideas quickly\n*Break through barriers and mental blocks\n*Find viable solutions\n*Sort through lots of ideas\n*Evaluate alternative courses of action\n*Make good decisions so all team members are satisfied\n*Consider both risk and benefits in a choice\n*Analyze what needs to be accomplished\n*Ensure acceptance of the solutions\n*Develop and use action plans as a group or individually. \nWHO SHOULD ATTEND: \nAnyone who is involved in deciding business strategies and activities\, managing projects\, or is otherwise responsible for delivering results within an organization\, (e.g. CEO\, CFO\, manager\, supervisors\, etc). There are no prerequisites for this course \nMETHODOLOGY: \nAs the trainer comes with more than thirty years of real-life corporate experience\, the methodology will involve the following:\n • Individual Assessments\n • Use of participant manual/worksheets\n • Use of a combination of presentation and group activities\n • Story telling of real-life situations\n • Interactive group discussions\n • Challenging the thinking of participants\n • Providing input to participants’ real-life situations \nCOURSE OUTLINE: \nWhy a Problem Solving Process?\nWhat is a Problem?\nThe Creative Problem Solving Process\nMaking Decisions\nThe Tools of Creative Problem Solving\nApplying the Creative Problem Solving Process \nThe workshop is filled with tools that are recipes for solving most / any problem. We treat this book like any recipe book when creating a meal. In using a recipe book you pick and choose whatever recipes would suit your needs. Much in the same way\, you could pick and choose the “recipes” in this book that are appropriate for the problem. The participants will learn which “recipes” to select under different circumstances.\nThese recipes are for “rational” problems (a problem as a result of a change) as well as for creative problems (a new situation or opportunity). \nIt is divided up into five sections:\n• The Stages and Tasks of Problem Solving\n• Targeting\n• Idea Generating\n• Decision Making\n• Implementing \n  \nCase Studies- Several short case studies will be pre-circulated for participants to read and undertake some directed initial analysis. These will be used to illustrate data analysis techniques and as a basis for group discussions. URL:https://competad.com/event/problem-solving-and-decision-making/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170624T083000 DTEND;TZID=Asia/Shanghai:20170624T173000 DTSTAMP:20260408T101156 CREATED:20170606T212706Z LAST-MODIFIED:20170606T213946Z UID:869-1498293000-1498325400@competad.com SUMMARY:Talent Management & Organizational Development DESCRIPTION:(Featuring our very own Managing Director\, Mr. Philip Nucleus Sia I) \nREGISTER NOW! \n \nRegister now! URL:https://competad.com/event/talent-management-organizational-development-services/ LOCATION:NCR CATEGORIES:Public Training ORGANIZER;CN="Philippines HR Group":MAILTO:philippinesHRgroup@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170616T080000 DTEND;TZID=Asia/Shanghai:20170616T170000 DTSTAMP:20260408T101156 CREATED:20170214T015848Z LAST-MODIFIED:20170214T015848Z UID:718-1497600000-1497632400@competad.com SUMMARY:Foundations of Project Management Workshop DESCRIPTION:REGISTER \nCOURSE DURATION: 8 Hours \nCOURSE DESCRIPTION:\n Electric cars now travel our roads. Devices you can only imagine 10 years ago is now a reality. From the Pyramids of Giza to Lexus’ Hoverboard— all are results of careful and meticulous observance of the Project Management discipline.\n This one-day workshop-based Project Management course provides participants fundamental Project Management skills and concepts that can benefit business leaders of small to medium-sized projects and undertakings. The modules are designed to follow the natural Project Life Cycle while purposely relating the PMBOK’s 9 Project Management Areas of Knowledge to every step of the Project Management process. \nCOURSE OBJECTIVES:\n     *Create a working definition of the term “Project Management”\n     *Identify the high-level steps in the Project Management Life Cycle\n     *Determine how each of the 9 Project Management Knowledge Areas can help improve project performance\n     *Understand the role of the “triple constraint” in Project Management and apply it in different stages of the project\n     *Recognize the 3 key PM documents (Project Charter\, Responsibility Matrix & Communication Plan) and how to create them\n     *Identify\, quantify and create response plan to risks in managing projects\n     *Create a Work Breakdown Structure\n     *Sequence activities within a project based on discretionary and mandatory dependencies and accurately estimate their durations\n     *Calculate the project’s Critical Path and develop a strategy to keep the project on track\n     *Understand the framework to building high-performance project teams\n     *Recognize the 4 major communication needs when communicating within the project team\n     *Understand the Change Management Process to manage changes in any of the elements of the project once it is underway\n     *Use tools for measuring project progress in terms of time\, costs\, and deliverables\n     *Recognize the attributes of a successful project closure\n     *Capture valuable project lessons learned and use them to define and improve project management practices within your organization \nMETHODOLOGY\n    Activities\n    Worksheets\n    Interactive Group Discussions\nWHO SHOULD ATTEND:\n     Operations Leaders\, Project Team Members\, others \nCOURSE OUTLINE: \nI – Welcome and Introduction of Participants \nII – Introduction to Project Management \n     a. Definition of Project Management\n     b. Definition of Project Success\n     c. Project Life Cycle (Initiate – Plan – Execute – Close)\n     d. Project Management Body of Knowledge’s (PMBOK) 9 Project Management Areas\n         1. Project Integration Management\n         2. Project Scope Management\n         3. Project Time Management\n         4. Project Cost Management\n         5. Project Quality Management\n         6. Project Human Resource Management\n         7. Project Communications Management\n         8. Project Risk Management\n         9. Project Procurement Management \nIII – Initiating the Project\n     a. The Triple Constraint (Cost – Schedule – Quality)\n     b. Building a Project Charter\n     c. Defining Project Scope\n     d. Creating a Responsibility Matrix\n     e. Creating a Communication Plan \nIV – Planning for the Project\n     a. Managing Risks\n     b. Building a Work Breakdown Structure\n     c. Realistic Scheduling and Accurate Estimation \nV – Executing and Controlling the Project\n     a. Building your Project Team\n     b. Communicating with your Stakeholders\n     c. Change Management Process\n     d. Measuring Progress \nVI – Closing the Project\n     a. Turnover of Responsibility for Deliverables\n     b. Lessons Learned and Continuous Improvement \nVII – Culminating Activity and Debrief URL:https://competad.com/event/foundations-of-project-management-workshop/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170606T083000 DTEND;TZID=Asia/Shanghai:20170606T173000 DTSTAMP:20260408T101156 CREATED:20170424T053423Z LAST-MODIFIED:20170424T053423Z UID:833-1496737800-1496770200@competad.com SUMMARY:Communications for Employee Empowerment DESCRIPTION:REGISTER \nCOURSE DESCRIPTION: \nA manager’s task is very demanding as it requires a very wide array of skill sets and competencies. You need to have superb attention to details\, an analytical way of thinking\, excellent customer service\, efficient time management\, an ability to influence people\, and many more. One of the most important aspects of being a manager is understanding how your employees carry out tasks and what attitudes they have toward the job. While none of these are within a manager’s direct control\, it is definitely one of the things they must influence. As a manager\, it is important to realize and accept that you have a significant responsibility in influencing your employees. To do this\, we need to learn proper coaching.\n Most managers\, regardless of the industry they work in\, believe that coaching is only about telling their employees what to do. This sometimes results to failure. This guide to coaching allows managers to see beyond that common notion and understand the full scope of what constitutes effective coaching. The module shall equip both supervisors and managers with the know-how to effectively coach their employees. \nThis module aims to helps managers (1) improve employee performance by effectively and positively communicating to their employees (2) minimize the need for “employee baby-sitting” by influencing employees and stomping out their learned helplessness (3) potentially minimize attrition by effectively managing employee morale and empowerment (4)build a positive working environment by knowing when to use positive reinforcement and negative reinforcement. \nOBJECTIVES: \nIn this module\, supervisors and managers will learn:\n • Managing one’s self and attitude for better coaching results\n • How employees think and view work\n • The Power of positive communication\n • What coaching is and how it is done effectively\n • When to use coaching VS reprimand \nMETHODOLOGY: \n• Interactive Discussions\n • Activities and Exercises\n • Real-life scenarios\n • Practice Sessions\n • Multimedia \nWHO SHOULD ATTEND: \n• Any Managers\, Supervisors\, and aspiring managers. \nCOURSE OUTLINE: \nI – Understanding the concept of Coaching\n A. Prerequisites of Coaching \nII – Managing Self and Values Formation\n A. Identifying Your Sphere of Control (Survival Activity)\n B. Guiding Your Employees Through the Sphere of Control \nIII – Understanding Our Employees\n A. What Motivates our Staff\n B. 4 Different Communication Styles\n C. Cycle of Learning \nIV – Customer Service: A Manager’s Way of Thinking\n A. Dimensions of Customer Service (and applying this to coaching)\n B. Do’s and Don’ts – What to Say and What Not To Say (when talking to our staff)\n C. Articulating Positive Intentions (to Motivate Staff Members)\n D. Using Positive Communication11 \nV – Influencing and Empowering Your Staff\n A. The Pygmallion Effect\n B. Instant Coaching VS Reprimanding – Which one is appropriate? (3 Factors Affecting Performance)\n C. Instant Coaching – Quick Steps/Activity\n D. Communicating Our Staff Member’s Opportunities (Correcting Undesired Behaviors Properly) \nVI – Final Activity and Debrief URL:https://competad.com/event/communications-for-employee-empowerment/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170605T083000 DTEND;TZID=Asia/Shanghai:20170605T173000 DTSTAMP:20260408T101156 CREATED:20170131T224805Z LAST-MODIFIED:20180510T215654Z UID:691-1496651400-1496683800@competad.com SUMMARY:WAVE (Work Attitude and Values Enhancement) DESCRIPTION:REGISTER \nOBJECTIVES: \nThis 8-hour program is created to set your employees on fire and keep them motivated and with the right attitude. The module is designed to help employees see the value of their work and increase their awareness of their personal and corporate values. \nThe discussions center around reflecting on company core values and how they contribute to the attainment of the company’s vision and mission. The core values are meant to inspire\, and this training attempts to achieve that purpose by bridging company values to the employee’s personal values. \nThis specially designed “WORK ATTITUDES AND VALUES ENRICHMENT Program” aims to allow YOUR COMPANY employees to:\n 1. Understand what we stand for (our values) as an organization\n 2. Have greater insight into ourselves and how we affect our co-workers\n 3. Reflect and determine how we can contribute to achieving the company vision.\n 4. Link personal values with company values\n 5. Facilitate the achievement of greater insight into themselves and how they affect YOUR COMPANY.\n a. Increase personal commitment to live out behaviors that demonstrate their foundational values.\n b. Increase commitment to assist others (within their sphere of influence) live out the values.\n 6. Turn negative into positive\, helpful attitudes.\n 7. Provide opportunities for knowing others\, bonding and fun. \nMETHODOLOGY: \nThis workshop is highly interactive with group and individual reflective exercises\, facilitator-led discussions and immediate applications for an audience of up to 30 participants. \nPROPOSED PROGRAM CONTENT: \nIntroduction to Workshop\n Expectation Setting and Intro to Workshop Flow by Facilitator (20 mins)\n Getting-to-know-you Exercise \nCOURSE OUTLINE \nMODULE 1: VALUES INTERGRATION AND ENHANCEMENT\n • Reflection on Company’s Vision and Mission\n • Discussion on Vision and how we help our company achieve our vision\n • Understanding Values\n • Values discussion (behaviors aligned and misaligned to values)\n • Reflection questions on supporting desired values \nMODULE 2: HOW ATTITUDES AFFECT WORK AND OTHERS\n • Video Case Study on the Importance of ‘Choosing Your Attitude’\n • Discussion on How Work Attitude affects Altitude\n • Reflection Activity in Knowing Oneself and How their Attitudes Affect Relationships with Others in the Company\n • Team Activity in Helping Others get a Bigger Dimension of Themselves and have a better attitude\n • Turning negative into Positive Attitudes\n • Personal Action planning: “What Do I Do Differently?”\n • Closing Video Case Study on Overcoming Personal Handicaps URL:https://competad.com/event/wave-work-attitude-and-values-enhancement/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170512T083000 DTEND;TZID=Asia/Shanghai:20170512T173000 DTSTAMP:20260408T101156 CREATED:20170201T020449Z LAST-MODIFIED:20170424T052330Z UID:698-1494577800-1494610200@competad.com SUMMARY:Influential Employee Coaching and Mentoring for Managers DESCRIPTION:REGISTER \nCOURSE DESCRIPTION: \nA manager’s task is very demanding as it requires a very wide array of skill sets and competencies. You need to have superb attention to details\, an analytical way of thinking\, excellent customer service\, efficient time management\, an ability to influence people\, and many more. One of the most important aspects of being a manager is understanding how your employees carry out tasks and what attitudes they have toward the job. While none of these are within a manager’s direct control\, it is definitely one of the things they must influence. As a manager\, it is important to realize and accept that you have a significant responsibility in influencing your employees. To do this\, we need to learn proper coaching.\n Most managers\, regardless of the industry they work in\, believe that coaching is only about telling their employees what to do. This sometimes results to failure. This guide to coaching allows managers to see beyond that common notion and understand the full scope of what constitutes effective coaching. The module shall equip both supervisors and managers with the know-how to effectively coach their employees. \nThis module aims to helps managers (1) improve employee performance by effectively and positively communicating to their employees (2) minimize the need for “employee baby-sitting” by influencing employees and stomping out their learned helplessness (3) potentially minimize attrition by effectively managing employee morale and empowerment (4)build a positive working environment by knowing when to use positive reinforcement and negative reinforcement. \nOBJECTIVES: \nIn this module\, supervisors and managers will learn:\n • Managing one’s self and attitude for better coaching results\n • How employees think and view work\n • The Power of positive communication\n • What coaching is and how it is done effectively\n • When to use coaching VS reprimand \nMETHODOLOGY: \n• Interactive Discussions\n • Activities and Exercises\n • Real-life scenarios\n • Practice Sessions\n • Multimedia \nWHO SHOULD ATTEND \n• Any Managers\, Supervisors\, and aspiring managers. \nCOURSE OUTLINE: \nI – Understanding the concept of Coaching\n A. Prerequisites of Coaching \nII – Managing Self and Values Formation\n A. Identifying Your Sphere of Control (Survival Activity)\nB. Guiding Your Employees Through the Sphere of Control \nIII – Understanding Our Employees\n A. What Motivates our Staff\n B. 4 Different Communication Styles\nC. Cycle of Learning \nIV – Customer Service: A Manager’s Way of Thinking\n A. Dimensions of Customer Service (and applying this to coaching)\n B. Do’s and Don’ts – What to Say and What Not To Say (when talking to our staff)\n C. Articulating Positive Intentions (to Motivate Staff Members)\n D. Using Positive Communication11 \nV – Influencing and Empowering Your Staff\n A. The Pygmallion Effect\n B. Instant Coaching VS Reprimanding – Which one is appropriate? (3 Factors Affecting Performance)\n C. Instant Coaching – Quick Steps/Activity\n D. Communicating Our Staff Member’s Opportunities (Correcting Undesired Behaviors Properly) \nVI – Final Activity and Debrief URL:https://competad.com/event/influential-employee-coaching-and-mentoring/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170408T080000 DTEND;TZID=Asia/Shanghai:20170408T170000 DTSTAMP:20260408T101156 CREATED:20170402T001447Z LAST-MODIFIED:20170402T003032Z UID:795-1491638400-1491670800@competad.com SUMMARY:Strategies on Prominent Labor and Employee Related Issues in 2017 DESCRIPTION:Scroll to the bottom for the map of the venue \n.  URL:https://competad.com/event/strategies-on-prominent-labor-and-employee-related-issues-in-2017/ LOCATION:3rd Floor\, Philippine Bible Society\, 890 UN Ave. Ermita\, Metro manila\, 1000\, Philippines ORGANIZER;CN="Philippines HR Group":MAILTO:philippinesHRgroup@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170407T083000 DTEND;TZID=Asia/Shanghai:20170407T173000 DTSTAMP:20260408T101156 CREATED:20170131T210126Z LAST-MODIFIED:20170201T003552Z UID:682-1491553800-1491586200@competad.com SUMMARY:Effective Customer Service Skills DESCRIPTION:REGISTER \nCOURSE DESCRIPTION: \nBusinesses are increasingly recognizing that\, to be successful\, they must place a high value on both their customers and customer service professionals. In this course\, we will learn why customer service should be one of the top priorities in this increasingly competitive global economy.\n In this dynamic\, highly interactive workshop\, you will learn what is good customer service? How can it go from good to great? What are the pitfalls that many people experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find out the answers to these and other important customer-service questions during this information-packed training session. Participants will learn what exceptional service is\, how to project a customer-friendly image\, how to handle demanding customers\, and more. \nOBJECTIVES:\n At this program’s conclusion\, participants should be able to: \n• Describe exceptional customer service.\n • Identify the benefits of great customer service.\n • Recognize barriers to the delivery of outstanding customer service.\n • Adapt to specific customer behavior styles.\n • Demonstrate how to measure customer-satisfaction levels and take corrective action if needed.\n • Learn techniques for dealing with angry or upset customers.\n • Develop a personal action plan to improve customer-service skills. \nCOURSE OUTLINE: \nModule 1\n – Definition of customer service\n – Identify your customers\n – Customer expectations\n – Customer service objectives\n – Customer service mission statement \nModule 2 \n– Customer service skills\n o Listening\n o Anticipate\n o Solution provider not a problem solver\n – Handling a complaining client\n o LEAP (listen\, organize\, apologize\, provide solution)\n o Plus F (feedback)\n – Managing difficult situations \nModule 3 \n– Customer Expectations\n – Customer communication\n – The Advantages and Disadvantages of Communication Tools\n – Understanding Telephone/Cellphone Etiquette & Netiquette (Internet\, Emails)\n o Telephone Techniques\n o Email ettiqutte\n – Customer management URL:https://competad.com/event/effective-customer-service-skills-2/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170406T083000 DTEND;TZID=Asia/Shanghai:20170406T173000 DTSTAMP:20260408T101156 CREATED:20160112T193549Z LAST-MODIFIED:20170214T022249Z UID:376-1491467400-1491499800@competad.com SUMMARY:Manners Matters (Business Etiquette and Managing Your Image) DESCRIPTION:REGISTER \nCOURSE DESCRIPTION: \nWhen dealing with clients and officemates\, we are expected to be at our best demeanor. We are also expected to dress well for office events and even in our day-to-day engagement. As employees\, we reflect the image of our company. Manners Matters discusses the important things you need to know in managing your image and in business etiquette. This module shall provide employees with that professional presence and comparative advantage in any usual facets of business. It is designed for those who want to polish and add finesse to their etiquette skills and improve their professional rapport with anyone. \nCOURSE OBJECTIVE: \nWith our Business Etiquette training program\, you will:\n     * Prepare professionals to project a positive\, confident\, professional image at all times.\n     * Make your employees effectively and positively represent your company and your brand.\n     * Learn the proper use of mobile phones/smart phones.\n     * Learn to deal with business engagements with ease and confidence\n     * Be able to use your social media accounts with purpose. \nCOURSE OUTLINE: \nI – Introduction to Manners \nII – Office Decorum \n     A. Dressing and Accessorizing appropriately\n     B. Image Management\n     C. First Impressions Last\n     D. Posture\, body language\, and hand gestures\n     E. What Makes Up Your Image\n     F. Identifying your body shape\n     G. Size\, proportions\, and visual challenges\n     H. Ideal colors and shapes\n     I. Good Grooming\n     J. Hair\, makeup\, and personal grooming issues\n     K. Hair/makeup/visual tips\n     L. Basic Skincare for Men and WOMEN \nIII- Hello Hello \nA. Telephone Etiquette\nB. Cellphone Etiquette\nC. Email Etiquette \nIV – Professional Business Etiquette \nA. Business Card Etiquette\nB. Employee Etiquette\nC. Employer/Management/Officer Etiquette\nD. Office Pantry/Kitchen etiquette\nE. Toilet Etiquette\nF. Social Media Etiquette \nV – Street Smart\nA. Manners at the mall\nB. Manners everywhere URL:https://competad.com/event/business-image-etiquette-empowering-todays-men-and-women-in-the-company-with-positive-image-and-style/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170324T130000 DTEND;TZID=Asia/Shanghai:20170324T170000 DTSTAMP:20260408T101156 CREATED:20170207T005927Z LAST-MODIFIED:20170209T231403Z UID:706-1490360400-1490374800@competad.com SUMMARY:Basic Face Make-Up Seminar DESCRIPTION:REGISTER \n \nCOURSE DURATION: 4 hours \nCOURSE DESCRIPTION:\n Looking professional and neat is one of the very important aspects of work-life. Your image and the way you look have a big impact in your success\, thus the term “Dress for success.” Make-up is essential in the way you dress and the way people see you. Some professionals struggle with applying make-up and it is very easy to go wrong and look less-appealing when you make a mistake in applying your make up. Knowing the proper way of applying your make up is a great way to build a good impression. So whether you are up for an evening party or just in need of finding a more natural and clean daily look\, it is important to know how to properly glam up and style. \n\n\nCOURSE OBJECTIVES:\n You will learn the art of applying make-up when you enroll in this 4-hour fun-filled course. You can acquire the skills you need in order to look more polished for your daily office and professional engagements. You can also know how you can glam up for that evening event at the office and look absolutely stunning. You will learn how you can also take care of your skin and how you can choose the proper products that suit you. \nMETHODOLOGY:\n The course will have very interesting and interactive discussions with an informal to semi-formal vibe. There may be activities and multi-media presentations as well as demonstrations for a more visually appealing learning experience. Make-up application shall also be done during the session and there will be a quick Q&A semi-consultation at the end of the session. \nWHO SHOULD ATTEND:\n Any office professionals or make-up enthusiasts who would like to learn the art of applying make-up. \nCOURSE OUTLINE: \nI – Introduction \nII- Knowing Your Make Up \nA. Preparing Your Skin\n B. Materials/Brushes\n 1. Face\n 2. Eyes\n 3. Lips\n 4. Brushes \nC. Primers\, Creams\, Concealers\, Powder\, Bronzers\, etc. \nIII – Applying Your Make Up (Demonstration) \nIV – Make Up Looks\n D. Natural Look (Daily Make Up – Casual)\n E. Day to Evening \nV- Make Up Stuff\n A. Brush Cleaning\n B. Shelf-life\n C. Other Tips in Hygiene \nVI – Q&A \nLearn about our early bird promo when you confirm and complete your registration on or before 28 February 2017. Call us at (02) 433 3342 URL:https://competad.com/event/basic-face-make-up-seminar/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170310T083000 DTEND;TZID=Asia/Shanghai:20170310T173000 DTSTAMP:20260408T101157 CREATED:20160116T012138Z LAST-MODIFIED:20170207T000311Z UID:412-1489134600-1489167000@competad.com SUMMARY:Win Win Negotiation Skills In Purchasing: Negotiate\, Not Bargain! DESCRIPTION:REGISTER\nCOURSE DESCRIPTION: \nMost purchasing professionals think they are negotiating when in fact they are only bargaining. Is there a difference? Obviously! This is because bargaining is only one part of negotiating. The end result is most purchasing professionals get a poorer deal than they deserve.\nMake no mistake about it; suppliers are going to negotiate even harder than ever before in the current difficult market conditions. The inability to negotiate properly is going to be very expensive to the company. \n  \nCOURSE OBJECTIVES:\nThe overall objective of this two-day session is to impart the essential negotiation competencies to secure businesses on improved terms and conditions. It will also ensure that purchasing professionals are not “taken for a ride” by their customers. \nWHO SHOULD ATTEND:\nThis course/training is designed for those responsible for planning\, analysis\, control\, and direction of the purchasing department. Representative titles include vice president or director of purchasing or director of logistics\, buyers\, branch managers\, account managers and seasoned regional logistics managers and account executives\, sales representatives. This session is equally applicable for those managing sales processes for services/products. \n\nCOURSE OUTLINE:\nThe business case to negotiate \nComparing negotiation with other resolution methods \nCommon pitfalls that purchasing professionals fall into and how to avoid them \nThe use of power in negotiation \nWhen NOT to negotiate \nUnderstanding own negotiation tendencies \nStrategies to improve and move away from our tendencies \nThe phases of negotiation \nThe 3 Ps \nPrinciples that good negotiators use \nKnowing where your company stand in the supplier’s eyes and implication on negotiation strategy \n  \n\n\n\n\nPlease fill the information below should you wish to register to any of our public training schedules.\n\n\n\nPublic Training Application Form\n\n\n * indicates required field\n\n\n\n\n \n \n First Name:*\n \n \n \n \n \n Middle Name:\n \n \n \n \n \n Last Name:*\n \n \n \n \n \n\n\n\n \n \n Email:*\n \n \n \n \n \n\n\n\n \n \n Company Designation:\n \n \n \n \n \n\n\n\n \n \n Contact Number:*\n \n \n \n \n \n\n\n\n \n \n Training Title (Please copy from your Source):*\n \n \n \n \n \n\n\n\n \n \n Training Date (Indicate the preferred date among the choices in the Public Training Calendar):*\n \n \n \n \n \n\n\n\n \n \n Company Name:\n \n \n \n \n \n\n\n\n \n \n Company TIN (for receipt purposes; company sponsored):\n \n \n \n \n \n\n\n\n \n \n Company Address:\n \n \n \n \n \n\n\n\n \n \n Contact Person (e.g HR\, Supervisor):\n \n \n \n \n \n\n\n\n \n \n Contact Person Email (if other than participant):\n \n \n \n \n \n\n\n\n \n \n Company Phone (local of the contact person):\n \n \n \n \n \n\n\n\n \n \n Dietary Restrictions (if applicable):\n \n \n \n \n \n\n\n\n \n \n Business Style (for receipt purposes; company sponsored):\n \n \n \n \n \n\n\n\n \n \n Please Indicate how you learned about COMPETAD:\n \n \n \n Facebook Ads\n Direct Email\n Phone Call\n Friend Referral\n Google Search\n Linked In\n Speedycourse.com\n Others\n \n \n \n\n\n\n\n\n\n \n \n \n \n \n \n\n\n\n CAPTCHA Code:*\n\n\n \n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n  URL:https://competad.com/event/win-win-negotiation-skills-in-purchasing-negotiate-not-bargain/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170308T080000 DTEND;TZID=Asia/Shanghai:20170308T170000 DTSTAMP:20260408T101157 CREATED:20160115T215451Z LAST-MODIFIED:20161123T215956Z UID:392-1488960000-1488992400@competad.com SUMMARY:Intermediate Leadership and Supervisory Skills (Building Skills and Motivating) DESCRIPTION:Course Description: \nThis course provides a hefty discussion on how to take the next step and make big decisions. It allows leaders to revisit their perspectives and see a holistic and balanced approach to handling varying business situations and making decisions. It also gives a clearer understanding of where their place is in the business and how they can influence people through changes. \nI – Statement of Objectives \n\nUnderstanding One’s Values and the Business Values\nKnowing One’s Place in the Business\nKnowing How to Effectively Supervise Others\nUnderstanding Change Management\n\nII – Course Module \nA. Module I: Aligning Me to my Company \n\nUnderstanding Personal Values\nCircles of Control\nHow Do I Supervise (A Review of a Supervisor/Manager’s Responsibility)\nCoaching Too\, Not Just Supervision\nFace Time (Moments of Truth)\n\nB. Module II: Understanding Business Dimensions \n\nHuman Dimension\nBusiness Dimension\nHidden Dimension\n\nC. Setting Goals \n\nSMART Goals\nHelping Other Set Goals\n\nD. Leadership Behavior \n\nThe Learning Cycle\nBuilding Commitment (Levels of Commitment)\nDirecting and Supporting\n\nE. Change Management (Leading Others Through Changes) \n\nThe Stages of Change\nPeople’s Responses to Change\nSteps in Building Your Team and Moving On\n\n\n\n\n\nPlease fill the information below should you wish to register to any of our public training schedules.\n\n\n\nPublic Training Application Form\n\n\n * indicates required field\n\n\n\n\n \n \n First Name:*\n \n \n \n \n \n Middle Name:\n \n \n \n \n \n Last Name:*\n \n \n \n \n \n\n\n\n \n \n Email:*\n \n \n \n \n \n\n\n\n \n \n Company Designation:\n \n \n \n \n \n\n\n\n \n \n Contact Number:*\n \n \n \n \n \n\n\n\n \n \n Training Title (Please copy from your Source):*\n \n \n \n \n \n\n\n\n \n \n Training Date (Indicate the preferred date among the choices in the Public Training Calendar):*\n \n \n \n \n \n\n\n\n \n \n Company Name:\n \n \n \n \n \n\n\n\n \n \n Company TIN (for receipt purposes; company sponsored):\n \n \n \n \n \n\n\n\n \n \n Company Address:\n \n \n \n \n \n\n\n\n \n \n Contact Person (e.g HR\, Supervisor):\n \n \n \n \n \n\n\n\n \n \n Contact Person Email (if other than participant):\n \n \n \n \n \n\n\n\n \n \n Company Phone (local of the contact person):\n \n \n \n \n \n\n\n\n \n \n Dietary Restrictions (if applicable):\n \n \n \n \n \n\n\n\n \n \n Business Style (for receipt purposes; company sponsored):\n \n \n \n \n \n\n\n\n \n \n Please Indicate how you learned about COMPETAD:\n \n \n \n Facebook Ads\n Direct Email\n Phone Call\n Friend Referral\n Google Search\n Linked In\n Speedycourse.com\n Others\n \n \n \n\n\n\n\n\n\n \n \n \n \n \n \n\n\n\n CAPTCHA Code:*\n\n\n \n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n  URL:https://competad.com/event/leadership-and-supervisory-skills/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170303T083000 DTEND;TZID=Asia/Shanghai:20170303T173000 DTSTAMP:20260408T101158 CREATED:20160731T183142Z LAST-MODIFIED:20161123T212908Z UID:548-1488529800-1488562200@competad.com SUMMARY:Work Attitude and Values Enhancement DESCRIPTION:Objective: \nThis 8-hour program is created to set your employees on fire and keep them motivated and with the right attitude. The module is designed to help employees see the value of their work and increase their awareness of their personal and corporate values. \nThe discussions center on the company’s core values and how they contribute to the attainment of the company’s vision and mission. The core values are meant to inspire\, and this training attempts to achieve that purpose by bridging company values to personal values. It also allows a reflective session where Employees can see the usually unseen price of inappropriate values at work. \nPROGRAM CONTENT \n PART 1:  VALUES INTERGRATION AND ENHANCEMENT \n\nGetting To Know Session\nWIIFM – What’s In It For Me (Undestanding What WAVE can do for the employees)\nSetting Workshop House Rules\nSetting Workshop Objectives\nUnderstanding Values\nCompany Values Vs Self Values\nReflection Activities / Visioning Excercises\nWhat is a Vision and Mission\n\n\nIntegrity and Its Price\nMy Company’s Values (Will be based on the CORE Values from SLTC)\n\n PART 2:  ATTITUDE MATTERS \n\nValues VS Attitudes\nHow Varying Perspectives Affect Values\nDiscussion on How Work Attitude affects Altitude\nUnderstanding Attitudes and How We Can Change It\nVideo Study – The Right Attitude\nAttitude VS Skills – Which one is important?\nTurning negative into Positive Attitudes\nThe Circle of Control\nPersonal Action planning: “What Do I Do Differently?”\nFinal Activity\nSelf-Improvement Credo\nReflective and Inspirational Words URL:https://competad.com/event/work-attitude-and-values-enhancement/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170220T080000 DTEND;TZID=Asia/Shanghai:20170221T170000 DTSTAMP:20260408T101158 CREATED:20160912T212029Z LAST-MODIFIED:20161123T210912Z UID:595-1487577600-1487696400@competad.com SUMMARY:Comprehensive Power Transformer Preventive Maintenance DESCRIPTION:Training objective: \nThe objective of this seminar is to inform the participants of the importance of preventive maintenance of power transformers\, its major components\, and to guide them on the testing and evaluation of results of the power transformer. \nCourse description: \nThe 2-day course (16hours) will focus on the Preventive Maintenance of Electrical Transformers. A basic understanding of a transformer and its construction will be discussed\, and the theories of the electrical test to be performed. Proper procedures on testing will also be discussed on the first day. All procedures will be based on the InterNational Electrical Testing Association (NETA). On the second day\, safety and testing procedures will be implemented before hands on training. Testing of power transformer will be performed. \nWho should attend:   \nThis course will enhance the understanding and increase competencies for: \n\nEngineers & technicians in the utility\, transmission\, and generation sectors that operate and maintain their power transformer.\nEngineers and electricians in commercial and industrial field that maintains power transformers.\nElectrical engineering graduates who would like to be test and applications engineers and Technicians for substation.\n\nAt the end of the program\, the participants will be able to: \n\nExplain different types of transformer\nKnow the major parts of a transformer\nDiscuss the nameplate data\nKnow the safety procedures in preventive maintenance of transformer\nDiscuss the electrical testing performed on transformers\nEvaluate electrical test results gathered\nKnowledge in present technologies in preventive maintenance of transformer\n\nCourse outline: \n1st Day \n\nIntroduction\nWhat is a transformer\n\nHistory\nPrinciple\nTypes and Design\nConstruction\nCooling Classification\n\n\n\n\nComponents and Indicators\n\nMajor Components\nIndicators\, Alarms\n\n\n\n\nNameplate\n\nNameplate data\n\n\nImportance of Preventive Maintenance of Power Transformer\nTheory and Procedures for Transformer Electrical Test\n\nVisual Inspection\nInsulation Power Factor Test\nInsulation Resistance Test\nTransformer Turns Ratio Test\nWinding Resistance Test\n\n\n\n\nSpecial topics\n\nExcitation Test\nImpedance Test\nSFRA Test\nDGA and Oil Quality Test\n\n\n\n2nd Day \n(Whole day) \n\nSafety procedures in Testing\nHands on Power Transformer Testing (As per ASTM NETA Guidelines)\n\nInsulation Power Factor Test\nTransformer Turns Ratio Test\nWinding Resistance Test\nInsulation Resistance Test with P.I.\n\n\n\n\nEvaluation of Results\n\nNew technologies in testing URL:https://competad.com/event/comprehensive-power-transformer-preventive-maintenance/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170207T083000 DTEND;TZID=Asia/Shanghai:20170207T173000 DTSTAMP:20260408T101158 CREATED:20160115T230025Z LAST-MODIFIED:20161123T204700Z UID:395-1486456200-1486488600@competad.com SUMMARY:Enhancing Your Public Speaking and Presentation Skills DESCRIPTION:COURSE DESCRIPTION \nIn a world of increasing competition\, your edge will be what you know. Often\, this is judged by how well you can communicate. Being in the back-office means that you may not often communicate face-to-face. This means you have to make those opportunities count by communicating well. People who communicate well can make it to the top! The more refined your communication skill is\, the more impact you make. Being on the fore-front such as in sales and training on the other hand requires you to refine this skill even more. \nHave you ever been challenged on how you can explain technical concepts in a simple\, concise\, and understandable manner that even your non-tenchnical personnel can understand? Did you ever needed to get someone’s buy-in when you propose your next project but didn’t know where to start? \nThis module provides you with practical tips to boost your presentation skills. It includes discussions and exercises on how you structure your thoughts and improve the clarity of your messages. Good public speaking skills can enhance your persuasion. Because the corporate world may usually require us to speak in English\, we also have a quick review on common English Errors committed by Filipino speakers. \nOBJECTIVES \n\nReview the Basics Effective Communication\nLearn about the Effective Thought Patterns used in Speeches\nBe able to practice using Effective Thought Patterns in delivering messages\n\nTRAINING OUTLINE \n\nIntroduction of Participants\nWIIFM (What’s In It for Me)\n\n\nCommunication Review 101 (Common Filipino Errors)\n\n\n\nSubject-Verb Agreement\nPrepositions\nFilipinisms\nOther Common Errors\nFigures of Speech\n\n\n\nSpeech Communication\n\n\n\n\nElements of Speech Communication (Understanding what they are and how to use them effectively – Each topic includes activities)\n\nPitch\n2. Volume\n3. Enunciation\n4. Pitch\n5. Volume\n6. Enunciation\n7. Rate of Speech\n8. Word Choice (Grammar and Vocabulary)\n9. Non-Verbal Communication\n\n\nCommon Thought Patterns Used In Speech – Making a Point (Activity+Discussion)\nPast-Present-Future\nSTAR (Situation-Task-Action-Result)\nPREP (Point-Reason-Example-Point)\nEffectively Making a Point\nThe Faster the Better (Activity to Illustrate Adult Attention Span)\nWhat is My Point? (Clarity)\nWho is Listening? (Tailor-fitting to your Audience)\nGetting Everyone’s Attention (Effective Hooks)\nEffective Presentations skills\n\n\n\nDeveloping your content\nPresentation Skills\nNon-verbal Communication\nPower point presentation skills URL:https://competad.com/event/public-speaking-and-presentation-skills-2/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170125T083000 DTEND;TZID=Asia/Shanghai:20170125T173000 DTSTAMP:20260408T101158 CREATED:20160223T211538Z LAST-MODIFIED:20161123T202742Z UID:416-1485333000-1485365400@competad.com SUMMARY:Communicating like a Leader - Positive Communication and Coaching DESCRIPTION:COACHING & MENTORING FOR PEAK PERFORMANCE \nCourse Description: \nOver time\, the world of the manager/supervisor has grown increasingly complex. Competitive strategy has now become increasingly global in context. Above all\, managers/supervisors are now expected to be leaders\, team builders\, coaches\, mentors and an inspiration to their staff\, in addition to being decision makers and risk takers. \nWhat resources should the manager/supervisor turn to in his/her quest to build\, maintain\, and develop this super hero’ status? This is the subject of this 1-day program\, focused specifically to develop the coaching and mentoring capability. \nCourse Objectives: \n\nTo improve knowledge and skills on coaching & mentoring;\nTo assess the present coaching & mentoring styles and its strengths and weaknesses;\nTo identify specific ways to build a coaching & mentoring atmosphere.\n\nWho Should Attend \nCoaching and mentoring is not easy – it takes a lot of hard work and a fair amount of patience. Every supervisor/manager whose coaching and mentoring skills are not yet refined will benefit from this course. \n  \nProgram Contents: \nEFFECTIVE COACHING \nLesson 1: Fundamentals of coaching \n\nCoaching overview\nCoaching foundation and strategy\nKnow When to Get Involved – Learn to Assess Needs\nLearn Key Areas Where You Must Focus Most of Your Attention\nBe Able to Explain the Difference between Bosses and Coaches\n\nLesson 2: Coaching diverse employees \n\nPersonality styles\nStyle Profile – Job Style Indicator (Evaluation & Analyzing your Style)\nCoaching in the Filipino Corporate Culture\n\nLesson 3: The coaching process \n\nPrepare for the Outcomes\nHow to Start and Finish Your Coaching Sessions\nLevels of Accountability\nStay on Topic Even in Confusing Exchanges\nControl Emotional Outbursts\nAsk the Right Questions at the Right Time\n\n  \nEFFECTIVE MENTORING \nLesson 4.  Mentoring \n\nMentoring overview\nMentoring foundation and strategy\nUnderstand the Role You are Taking in the Coaching Situation\nExecute the Proper Referral and the Appropriate Handoff\nUnderstand Your Role in the Post-Referral Process\n\nLesson 5. Benefits of Good Coaching and Mentoring \n\nDiagnose Performance Problems\nCorrect Unproductive Behavior\nAnalyze and Correct More Serious Behavioral Problems\nPromote Self-Development\nDevelop employee Competence\nCreate Working relationships That Are Productive\nIncrease performance and improve morale immediately after the session URL:https://competad.com/event/employee-coaching-and-mentoring/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Shanghai:20170120T083000 DTEND;TZID=Asia/Shanghai:20170120T173000 DTSTAMP:20260408T101158 CREATED:20160112T202140Z LAST-MODIFIED:20161123T202346Z UID:383-1484901000-1484933400@competad.com SUMMARY:Effective Problem Solving & Decision Making DESCRIPTION:COURSE DESCRIPTION: \nSolving problems and making decisions in a creative manner can be the key to more productive and effective employees and managers in any organization. Problem solving and decision making are not easy for most people. It is like a journey into the unknown requiring creativity\, intuition and imagination also\, careful analysis\, diagnosis\, and step-by-step action planning. Creative Problem Solving and Decision Making is designed to enable participants to learn and apply concepts and techniques related to an integrated versatile approach to problem solving resulting in better and more effective decisions. \nLearn the tools and processes to find the right solutions to most/ any problem or situation. \nFinding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing…by solving problems. They will learn how to find solutions using 4 steps: \nFocusing – Define\, prioritize\, focus and analyze problems.\nIdea Generating – Generating creative & useful ideas\,\napproaches and solutions\nDecision Making – Making the best possible decision\nImplementing – Ensure that solutions are implemented \nThey will learn the techniques that go with each step such as “gap analysis\,” “random stimulation\,” and “decision making analysis”. They will develop awareness and understanding of the need to use a problem solving process. \nThe focus of this training may be on group or individual problem solving and decision making or a mixture of both. \n COURSE OBJECTIVES: \nParticipants will be able to… \nFocus on the “true” problem\nEstablish accurate goals for problem solving\nPrioritize problems and decide which problems should get attention \nGenerate ideas quickly\nBreak through barriers and mental blocks\nFind viable solutions \nSort through lots of ideas\nEvaluate alternative courses of action\nMake good decisions so all team members are satisfied\nConsider both risk and benefits in a choice \nAnalyze what needs to be accomplished\nEnsure acceptance of the solutions\nDevelop and use action plans as a group or individually. \nTARGET AUDIENCE: \nAnyone who is involved in deciding business strategies and activities\, managing projects\, or is otherwise responsible for delivering results within an organization\, (e.g. CEO\, CFO\, manager\, supervisors\, etc). There are no prerequisites for this course \nCOURSE OUTLINE: \n\n\n\nWhy a Problem Solving Process?\nWhat is a Problem?\n\nProblem Solving Styles\nProblem Classification\n3 ways to approached problems\n\n\nThe Problem-Solving Model\nProblem Identification Process\nThe Creative Problem Solving Process\nMaking Decisions\nThe Tools of Creative Problem Solving\n\nMind mapping\nFlowchat\nActivity and Role Lane Mapping\nService blue Printing\nFive Why’s Technique\nForce-field Analysis\nCause and Effect Diagram\nFailure Mode and Effects Analysis (FMEA)\n6 thinking hats\n\n\nApplying the Creative Problem Solving Process\nWhat is Decision Making ?\nTypes of Decisions\nDecision-Making Conditions\nBarriers to Good Decision Making\nThe Decision-Making Model\nDecision Making Process\nPlanning & Implementing Process\nDecision Making Tools\nDecision Tree\nThe Kepner-Tregoe Method\n\n\n\nWORKBOOK \nThe workshop workbook is filled with tools that are recipes for solving most / any problem. We treat this book like any recipe book when creating a meal.  In using a recipe book you pick and choose whatever recipes would suit your needs.  Much in the same way\, you could pick and choose the “recipes” in this book that are appropriate for the problem. The participants will learn which “recipes” to select under different circumstances. \nThese recipes are for “rational” problems (a problem as a result of a change) as well as for creative problems (a new situation or opportunity). \nIt is divided up into five sections: \n·         The Stages and Tasks of Problem Solving \n·         Targeting \n·         Idea Generating \n·         Decision Making \n·         Implementing \n  URL:https://competad.com/event/effective-problem-solving-decision-making/ LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines CATEGORIES:Public Training ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com END:VEVENT END:VCALENDAR