8D Problem Solving and Decision Making
2019-10-11 08:30 - 17:30 (Asia/Shanghai) | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click here to REGISTER
COURSE DURATION: 8 Hours
COURSE DESCRIPTION: Problem Solving and Decision Making (PSDM) is usually a grueling task for most people. Often, we provide solutions that only address the immediately obvious issues. However, when we delve deeper, we may discover that there are still many other underlying issues. Because of this, problems may recur or lead to bigger problems. The 8D Decision Making Approach enables you the power to avoid these situations. It equips you with a step-by-step and organized process that allows you to address a problem by gathering multiple perspectives from your team. The approach also allows you to use tools to uncover the real root causes of an issue so you can provide long-term solutions to existing problems.
COMPETAD’s 8D Problem Solving and Decision Making Workshop is a one-day workshop that provides you with foundational knowledge and skills in effectively implementing and documenting your 8D PSDM approach.
WHO SHOULD ATTEND: Business leaders, managers, team members, and anyone who is involved in group or team problem solving.
COURSE METHODOLOGY: The workshop shall have a combination of interesting discussions as well as group and individual activities. Anecdotal references will be shared based on the facilitator’s experiences. There may also be multi-media presentations to help the participants understand the different concepts of 8D Problem Solving. At the end of the session, the participants will also practice how to document the 8D Problem Solving and Decision Making.
COURSE OBJECTIVES: At the end of the session, the participants should be able to:
1.Describe what 8D Problem Solving and Decision Making
2.Identify when to use the 8D Problem Solving and Decision Making
3.Enumerate tools that can be used in Root Cause Analysis
4.Properly document an 8D Report
COURSE OUTLINE:
I – Understanding the 8D Approach
A.8 Discipline Problem Soving: A Brief Background
B.Advantages and Importance
C.Comparisons: Other Problem Solving Approaches
II – Step-by-Step Understanding
A.D0 – Your Initial Data
B.D1 – Your Team Members
C.D2 – Describe the Problem
1.Mind Maps
2.Value Stream Maps
3.Flow Charts
D.D3 – Temporary Containment
1.Monitoring and Measurements
2.Identifying Containment Actions
E.D4 – Root Cause Analysis
1.5 Whys
2.Ishikawa Diagram
3.Pareto Analysis
4.Cause and Effect Diagrams
5.Other Strategies
F.D5 – Selection and Verification of Corrective Actions
1.Risk Analysis
2.Cost and Benefit Analysis
3.Decision Matrix
G.D6 – Implementation and Validation of Corrective Actions
1.Random Sampling
2.Monitoring
3.Spot Checks
4.Periodic Review and Trend Checks
H.D7 – Preventing Recurrence
1.FMEA
2.Listing Your Preventive Measures
I.D8 – Recognizing the Team

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Adobe Photoshop CC
2019-09-28 08:30 - 2019-09-29 17:30
Click Here to REGISTER
Course Overview
Adobe Photoshop has long helped graphic designers bring their visions to life in advertisements, magazine layouts, billboards, and virtually every other medium. Wether you create images professionally or just want professional results, you can count on Adobe PhotoShop for the ultimate in creative control. At the end of this course the learner will be able to create and edit images, retouch and correct adjustments.
Course Objectives
• Name Card • A5 Flyer / A3 Poster • Social Media Post
I. Getting Started
Introducing Photoshop
Explain the purpose of Photoshop: discuss what Photoshop can help accomplish, and identify its boundaries.
A. Understanding digital artwork: bitmap/raster/pixel versus vector/line
B. Understanding how Photoshop works with other software
C. Finding your way around Photoshop
D. Understanding key concepts
II. Managing Documents
A. Creating new documents
B. Working with existing documents
C. Managing multiple documents
D. Navigating documents
E. Using rulers, grids and guides
III. Working with Layers
A. Understanding how and why Photoshop uses layers
B. Creating, duplicating, merging and deleting layers
C. Showing, hiding, locking and linking layers
D. Organising and grouping layers
E. Adding creative effects to layers
F. Working with Smart Objects
IV. Working with Shapes and Text
A. Drawing regular and custom vector shapes
B. Formatting shapes
C. Adding text
D. Formatting text
V. Painting and Erasing
A. Painting
B. Simulating natural media effects
C. Replacing specific colours
D. Erasing artwork
E. Defining custom brushes
VI. Moving, Transforming and Resizing
A. Moving areas of artwork
B. Using the transform tools
C. Understanding resolution
D. Resizing/scaling complete documents
E. Cropping artwork
F. Adjusting canvas and artboard sizes
G. Content-aware scaling
VII. Selecting and Masking
A. Understanding selections
B. Making selections
C. Quick Masking
D. Editing selections
E. Refining selections
F. Understanding layer masks
G. Understanding clipping masks
H. Saving/loading selections
VIII. Making Adjustments to Tone and Colour
A. Making tonal adjustments
B. Making colour adjustments
C. Converting colour artwork to black and white
D. Working with adjustment layers
E. Colour adjustments using the Camera RAW filter
F. Matching colours between documents
IX. Working with Colour
A. Selecting colours
B. Working with colour swatches
C. Creating areas of flat colour
D. Creating and working with gradients
E. Understanding colour models
F. Synchronising Creative Cloud’s colour settings
G. Proofing colours
X. Retouching and Repairing
A. Replacing one area of artwork with another
B. Intelligently removing small blemishes
C. Reducing red-eye
D. Painting back previous artwork states
E. Lighten/darken particular areas of artwork
XI. Applying Creative Effects
A. Blurring artwork
B. Sharpening artwork
C. Distorting artwork
D. Applying artistic effects
XII. Saving and Exporting
A. Saving/exporting for print
B. Saving/exporting for the web and other on-screen uses

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

HR Series: Recruitment and Selection 101
2019-09-28 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
CLICK HERE TO REGISTER
COURSE DESCRIPTION:
Choosing the competent individuals for the job is one of the most important aspects of human resource management. The company must find the best fit for the company’s needs. All other processes in managing people later on throughout their employment is very dependent on the right sourcing and selection of employees. As an HR, what are the ways that you can make sure you are giving the best employees for your company?
In this module, we will discuss important processes involved in recruiting people. The journey begins with understanding what recruitment is. The first topics will revolve around understanding the demand for a new post in your company and the discussion proceeds with the many ways that you can attract quality applicants to the job posts you have at work. Lastly, the module also provides you guidance on what you would do to choose the right fit once you have the right applicants with you.

COURSE OBJECTIVES:
At the end of the course, the participants are expected to:
1. Understand the meaning and true purpose of recruitment and selection.
2. Know how the recruitment process begins.
3. Learn new ways of attracting candidates for available posts.
4. Understand and explain how decisions are made when hiring individuals.

METHODOLOGY:
Interactive Discussions, Multi-media, experiential testimonials from the facilitator, fun learning activities, and group interactions.

COURSE OUTLINE:
A. Recruitment and Selection 101
B. Overview of Recruitment and Selection
C. What is recruitment and Selection?
D. Overview of the complete process of Recruitment
E. Identifying the need for recruiting
1. Specifying job and human resource requirement
2. Job Analysis
3. Organizational Structure Review
4. Creating the Job Description
5. Selecting Internal Candidates
F. Different Strategies for Sourcing
G. Attracting Applicants
1. Advertising Your Job Post
H. Short listing and Selecting From Your Candidates
1. Candidate Demographics and Common Stereotypes
2. Identifying/Measuring Skills, Experience, and Abilities
3. A Focused Approach: The Behavioral Interview
4. Considering Your Candidate’s Preferences

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Credit and Collection Management
2019-08-31 08:30 - 17:30, 2019-06-29 08:30 - 17:30, 2019-04-07 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click Here to REGISTER
COURSE DESCRIPTION:
This module will establish that an efficient process must be set up in order that amortized accounts and loans must be managed from birth to death and how it should have been done focusing on the following aspects:
A. How to grant credit considering the risk and mitigating factors
B. Knowing the cause of their high delinquency rate, and how to prevent the same
C. Knowing the appropriate legal remedy.
D. Knowing the Best Practices in the Credit and Collection Industry.
OBJECTIVES:
A. Understand the importance of credit investigation
B. Understand that Credit Investigation is a continuing process, and not a onetime activity only
C. Equip employees with necessary skills in the conduct of data gathering
D. Instill Best Practices in Credit Investigation among practitioners
WHO SHOULD ATTEND:
A. Credit and Collection Personnel
B. Credit Investigators
C. Credit Evaluators
D. Sales Personnel
E. Tele Collectors
F. Field Collectors
COURSE OUTLINE:
I.CREDIT MANAGEMENT
A. Nature of Credit
B. Importance of Credit and Collection
C. KYC – Know your Client
D. Six C’s of Credit
E. Importance of Credit Evaluation
F. How to Evaluate Credit Worthiness
G. Establishing Credit Line
H. Credit Scoring
I. Credit Term – Reckoning Point
J. Factors in Increasing Credit Line
K. Handling Transactions Exceeding Credit Line
II. COLLECTION MANAGEMENT
A. Concept / Capacity
B. Target Setting
C. Basis of Collection
D. Customer Service as a Collection Tool
E. Bucketing your Receivables
F. Pre Delinquency Activities
G. Minimum Collection Activities
H. Tele Collection Techniques
I. Significance of Demand Letter
J. Highlights of Bouncing Checks Law (Violation of BP Blg. 22)
K. Legal VS Remedial
L. Highlights on the Rules on Small Claims Cases
M. BSP Circular 454-2004 (Unfair Collection Practices Act)

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Time and Stress Management
2019-08-18 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click here to REGISTER
COURSE DESCRIPTION:
When stressed, an individual’s performance drops. His productivity lowers. His health suffers. When employees are stressed, it may result to poor business performance. With our Time and Stess Management Module, you can help employees increase their stress thresholds as they learn to understand stress and why it can affect them.
One of the major sources stress would be deadlines and ineffective management of time. Because of this, the module covers topics in managing time effectively. This way, you can minimize your stress in managing deadlines and you can lead your way to a productive work day every time.

COURSE OUTLINE:

Module 1: Understanding Stress
A. Statement of Course Objectives
B. What is Stress?
C. Facts About Stress (The interesting Ones)
D. What are the Types of Stress? Eustress Vs Distress

Module 2: Your Stress – Doing Something About It
A. Stress Self Check (Activity)
1. Our Daily Stressors (Discussion of Some Day-to-Day Stress Sources)
2. Burn Out VS Rust Out – Reactions to Stress (Activity)
B. Adapting to Stress (Coping Styles)
C. Activity: Creating A Stress Management Plan
D. Lifestyle Changes
1. Laughter
2. Accessing Social Support
3. Deep Breathing, Meditation, Visualization, and Yoga
4. Exercise
5. Sleep
6. Balanced Diet

Module 3: Time Management
A. Statement of Course Objectives
B. What is time Management?
C. Why do we need to manage time?

Module 4: Taking Action
A. Biorhythms
B. Procrastination
C. Prioritization
D. Effective Activity Planning
E. Workspace Management
F. Managing Daily Interruptions
G. Delegation
H. Debrief and Final Activities

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Power Quality Analysis and Harmonics Technical, Theoretical and Hands On Training
2019-08-16 08:30 - 2019-08-17 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click here to REGISTER
COURSE DURATION: 2 Days Training, 16 – hours Session
This practical course provides you with methods and procedures used internationally in evaluating obtained data Power Quality Analysis (PQA). This course will equip attendees with the knowledge on different Power Quality Disturbances that affects most sensitive equipment in electrical system and how to mitigate them. Moreover,harmonics mitigation will be an important subject as it creates unwanted energy that distort nominal power requirements of the system. Correct PQA meter installation and evaluation will then also be very essential in gathering needed data for the detection of problems
Now with the engineers having the knowledge in PQA,will formulate a way to deal with these problems to assess and safely maintain electrical systems in their respective fields.
OBJECTIVES:
At the end of the program, the participants will be able to:
A. How, when and where to use a power quality analyzer, know power quality monitoring techniques
B. Identify different power quality disturbances
C. Origin and effects of power quality disturbances
D. Specify solutions to mitigate every power quality disturbances
E. Knowledge in Harmonics and Noise
F. Basic design of harmonic filters and specifying the transformer K factor rating
WHO SHOULD ATTEND:
This course will enhance the understanding and increase competencies for:
A. Electrical Engineers
B. Engineering department staffs
C. Test engineers and Technicians
D. Cadet engineers
E. Substation, Facility and Maintenance engineers
COURSE OUTLINE:
IEEE STANDARDS AND LOCAL CODES SUCH AS PHILIPPINE GRID AND DISTRIBUTION CODES
DAY 1 -8 hours
I. FUNDAMENTALS:
A. Introduction
B. What is Power Quality?
C. Effects of Poor Power Quality
D. Electromagnetic Compatibility (IEC Standards)
E. Local Power Quality Standards
F. Power Quality Disturbances
II. POWER QUALITY DISTURBANCES
A. Impulsive Transient
B. Oscillatory Transient
C. Overvoltage
D. Undervoltage
E. Sustained Power Interruption
F. Momentary Power Interruption
G. Short Duration Power Interruption
H. Voltage Sag
I Voltage Swell
J. Voltage Imbalance
K. Voltage Fluctuation
L. Harmonic Distortion
M. Voltage Variation Computation
N. Voltage Unbalance Computation
O. Activity: Computations and Short Review of Discussed items
III. SOLUTION TO POWER QUALITY PROBLEMS
A. Motor Generator Sets
B. Uninterruptible Power Supply (UPS)
C. Ferroresonant Transformers Or Constant Voltage Transformer
D. Dynamic Voltage Restorer
E. Static VAR Compensator
F. Isolation Transformers and Reactors (chokes)
G. Transient Voltage Surge Suppressor (TVSS)
H. Line Voltage Regulators
I. Harmonic Filters
J. Electroflow
K. Lightning Protection
L. Surge Protection
M. Power Quality Meter
N. Power Quality Analyzer
IV. POWER SYSTEM HARMONICS
A. Introduction
B. Definition of Terms
C. Sources of Harmonic Currents
D. Effects of Harmonics
E. System Response Characteristics
F. Resonance Conditions
G. Control of Harmonic Currents
H. Analysis Methods
I. Design of Harmonic Filter
J. Derating of Power Equipment
K. Power Failures Due to Harmonics
L. K Factor Rating of Transformer
M. Special Topic
i. High Frequency Harmonics / Noise as per IEEE 1100
ii. Effects of Noise
iii. Mitigation of Noise in Electrical System
N. Activity: Computations and Short Review of Discussed items
DAY 2 – 8 hours
V. POWER QUALITY ANALYSIS (PQA) AND HARMONICS HANDS-ON PREPARATION
A . Activity: Review of theoretical knowledge and application to hands on.
B. Safety in conducting PQA measurements
i. Use of appropriate Personal Protective Equipment (PPE)
ii. Standard safety practices
C. Threshold limits as according to international standard guidelines (IEEE standards)
D. Familiarization of PQA accessories and how to use them
E. Hardware set-up of power quality analyzers or meters
F. Software set-up of power qual ity analyzers
IV. POWER QUALITY ANALYSIS (PQA) AND HARMONICS HANDS-ON
A. Group activity: Actual installation of PQA device on live circuit
B. Gathering and downloading data to a computer
C. Group activity: Evaluation of obtained data as per guidelines
D. Group activity: Writing a technical report and recommendations
E. Discussions on technical reports
F. Case studies
G. Question and Answer

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Change Management Workshop
2019-08-09 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click Here to REGISTER
The details are being updated.

Creative and Strategic Thinking: A Mindset for Innovation
2019-07-19 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines

8D Problem Solving and Decision Making
2019-07-18 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines

HR Series: Recruitment and Selection 101
2019-07-12 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click here to REGISTER
COURSE DESCRIPTION:Choosing the competent individuals for the job is one of the most important aspects of human resource management. The company must find the best fit for the company’s needs. All other processes in managing people later on throughout their employment is very dependent on the right sourcing and selection of employees. As an HR, what are the ways that you can make sure you are giving the best employees for your company?
In this module, we will discuss important processes involved in recruiting people. The journey begins with understanding what recruitment is. The first topics will revolve around understanding the demand for a new post in your company and the discussion proceeds with the many ways that you can attract quality applicants to the job posts you have at work. Lastly, the module also provides you guidance on what you would do to choose the right fit once you have the right applicants with you.

COURSE OBJECTIVES:
At the end of the course, the participants are expected to:
1. Understand the meaning and true purpose of recruitment and selection.
2. Know how the recruitment process begins.
3. Learn new ways of attracting candidates for available posts.
4. Understand and explain how decisions are made when hiring individuals.

METHODOLOGY:
Interactive Discussions, Multi-media, experiential testimonials from the facilitator, fun learning activities, and group interactions.

COURSE OUTLINE:
A. Recruitment and Selection 101
B. Overview of Recruitment and Selection
C. What is recruitment and Selection?
D. Overview of the complete process of Recruitment
E. Identifying the need for recruiting
1. Specifying job and human resource requirement
2. Job Analysis
3. Organizational Structure Review
4. Creating the Job Description
5. Selecting Internal Candidates
F. Different Strategies for Sourcing
G. Attracting Applicants
1. Advertising Your Job Post
H. Short listing and Selecting From Your Candidates
1. Candidate Demographics and Common Stereotypes
2. Identifying/Measuring Skills, Experience, and Abilities
3. A Focused Approach: The Behavioral Interview
4. Considering Your Candidate’s Preferences

Registration Instructions:
1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.
3. Follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip.
5. Should you need an official Billing Invoice, please call us at (02) 4333342 or click here for alternative numbers.

Etiquette for HR
2019-06-22 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click Here to REGISTER

Microsoft Excel for Inventory Systems
2019-06-15 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines

Leadership and Supervisory Training
2019-06-14 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click Here to REGISTER
COURSE DESCRIPTION: Getting ready to take a leadership role is a very challenging transition for anyone. Even when you have already been in a leadership function for some time, change can still set you off-balance. Dealing with a different set of people can be a stressful experience. A new role is always something that can upset our routine. Being a new leader for a team of people who used to be your colleagues can also be challenging. While change can make us feel helpless as if wandering into the unknown, there are also some predictable aspects to change.
In this module, we will explore these as well as other principles that can help you navigate through this journey. We will attempt to understand how it is to influence people, coach them, and develop their skills. We will also identify their differences in communication styles and know how to respond as a leader. We will explore how coaching can empower people and help them feel a sense of accountability in what they do. The approach shall be loosely based on some concepts from the “7 Habit of Highly Effective People” by Stephen Covey, but we shall have it tailored to the Filipino experience.
COURSE METHODOLOGY: There will be interactive discussions about interesting topics and approaches in leadership. The participants shall be given an opportunity to greatly interact with other participants. There will be sharing of anecdotes and case-studies to make the concepts understandable for a wider audience. Brain-storming sessions, rapid-fire sessions, as well as group reporting shall also be utilized to draw class participation. Multi-media can also be optionally used as appropriate to highlight important topics in the course. The session will run for 8 hours.
WHO SHOULD ATTEND:
A. Anyone who is interested in learning more about leadership
B. Managers who would like to learn to empower people through coaching
C. Experienced managers who coach new supervisors as their direct-reports
D. New leaders and potential leaders who are about to take the next step
COURSE OUTLINE:

Paradigm Change. A discussion about the changes in perspective one needs to take as a leader in order to take away the rank-and-file mindset. This shall help employees realize that, as a leader, their skill is secondary to their ability to hone other’s skills.
Managing Perception. One of the challenges of a new leader is how to change other’s perspective of you especially when you have just moved up from the ranks. We shall explore how you can make use of this an advantage in your new role.
Understanding Proactiveness. All leaders must have the ability to proactively think of solutions. In this segment we shall explore Stephen Covey’s Habit #1 and use it in our Filipino Experience. We will explore how, when faced with challenges, we should manage our focus and energy.
Communication Styles and Leadership. We shall discover our own communication style and explore the varying communication styles of employees. Then, we shall discover how we can lead each effectively.
We shall define and understand influential coaching then, learn how it should be done efficiently in the office (How often, how to prepare, what to discuss). We will break the usual notion that coaching is about talking and giving information. We will make use of positive communication and discover how it can make a difference for our employee management. Then, we will learn how to coach people by empowering them with decision making and taking action. We will discuss how to use effective probing in order to uncover real-root causes of underperformance. Then we will also learn how we can use questions to guide our employees to lasting change. We will relate this to the concept of Habit #5 in Covey’s book.

Registration Instructions:
1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.
3. Follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip.
5. Should you need an official Billing Invoice, please call us at (02) 4333342 or click here for alternative numbers.

Effective Compensation and Benefits Administration Workshop
2019-06-08 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click Here to REGISTER
PROGRAM DESCRIPTION:
This program of Effective Compensation and Benefits Administration is a learning session for payroll processors and HR personnel in the Philippines. This learning session will include learning about the basics of the Philippine Labor Law on Workers’ Compensation and Benefit Administration. It aims to empower payroll processors and HR in effectively managing compensation administration by helping them learn about the basic and necessary procedures in compensation and benefits. This program will also include some practical guidelines and current industry best practices in compensation and benefits administration.
PROGRAM OUTLINE:
The opening section will aim to establish an understanding of critical compensation and benefit administration is to both the worker and the company.
I – Knowing the Compensation Basics governed by Philippine Labor Law
A. Working Conditions as set in the Philippine Labor Law
B. The concepts of Time (in consideration of work)
II – Compensation (Payroll) Processes & its components
A. Gross pay as payroll component (Earnings)
B. Government Mandatory Benefits
C. Allowable deductions and recurring items
D. Compensation taxes in the Philippines
III – Compensation Documentation, Recording and Safekeeping
A. How to properly document compensation records
B. What are the necessary recording for administered compensation
D. How to safe keep compensation records properly
IV – Industry Best Practices in effective compensation and benefit administration

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Microsoft Excel Advanced
2019-06-07 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines

Time and Stress Management
2019-06-01 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click Here to REGISTER
COURSE DESCRIPTION:
When stressed, an individual’s performance drops. His productivity lowers. His health suffers. When employees are stressed, it may result to poor business performance. With our Time and Stess Management Module, you can help employees increase their stress thresholds as they learn to understand stress and why it can affect them.
One of the major sources stress would be deadlines and ineffective management of time. Because of this, the module covers topics in managing time effectively. This way, you can minimize your stress in managing deadlines and you can lead your way to a productive work day every time.
COURSE OUTLINE:
Module 1: Understanding Stress
A. Statement of Course Objectives
B. What is Stress?
C. Facts About Stress (The interesting Ones)
D. What are the Types of Stress? Eustress Vs Distress
Module 2: Your Stress – Doing Something About It
A. Stress Self Check (Activity)
1. Our Daily Stressors (Discussion of Some Day-to-Day Stress Sources)
2. Burn Out VS Rust Out – Reactions to Stress (Activity)
B. Adapting to Stress (Coping Styles)
C. Activity: Creating A Stress Management Plan
D. Lifestyle Changes
1. Laughter
2. Accessing Social Support
3. Deep Breathing, Meditation, Visualization, and Yoga
4. Exercise
5. Sleep
6. Balanced Diet
Module 3: Time Management
A. Statement of Course Objectives
B. What is time Management?
C. Why do we need to manage time?
Module 4: Taking Action
A. Biorhythms
B. Procrastination
C. Prioritization
D. Effective Activity Planning
E. Workspace Management
F. Managing Daily Interruptions
G. Delegation
H. Debrief and Final Activities

Registration Instructions:
1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.
3. Follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip.
5. Should you need an official Billing Invoice, please call us at (02) 4333342 or click here for alternative numbers.

Power Systems Protection: Protective Relaying Seminar
2019-05-30 08:30 - 2019-05-31 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click here to REGISTER
COURSE DESCRIPTION:
A very important part of any electric power system is Protective Relaying. While usual operations may not require its analysis, troubleshooting any unusual changes, faults, and disturbances makes a good understanding of it a necessity. Protective relaying requires specialization and knowledge of all aspects of electrical power generation from production, to distribution, and consumption.
The training offers a strong foundation knowledge about applications and advances in protective relaying that is very useful in planning, operating, and managing electric power systems.
WHO SHOULD ATTEND:
This course will enhance the understanding and increase competencies for:
• Design Engineers
• Project and/or Construction Engineer
• Utility and/or Maintenance Engineer
• PEE, REE or graduate of Electrical Engineering
COURSE OUTLINE:
A. Power System Protection
• Review on Fault Calculations
• Feeder Protection
• Time Overcurrent
• Instantaneous Overcurrent
• Directional Overcurrent
• Example Calculations
B. Power System Protection 2
• Differential Protection
• Transformer Differential
• Generator Differential
• Bus Differential
C. Power System Protection 3
• Line Protection
D. Power System Protection 4
• System Grounding
• Generator Protection
E. General
• Protection requirements
• Protection zones
• Primary and backup protection
• Fault Discrimination
• Protective Relay Performance
• Information Application
• Per unit Calculation Review

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Credit and Collection Management
2019-05-25 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click Here to REGISTER
COURSE DESCRIPTION:
This module will establish that an efficient process must be set up in order that amortized accounts and loans must be managed from birth to death and how it should have been done focusing on the following aspects:
A. How to grant credit considering the risk and mitigating factors
B. Knowing the cause of their high delinquency rate and how to prevent the same
C. Knowing the appropriate legal remedy.
D. Knowing the Best Practices in the Credit and Collection Industry.
OBJECTIVES:
A. Understand the importance of credit investigation
B. Understand that Credit Investigation is a continuing process, and not a onetime activity only
C. Equip employees with necessary skills in the conduct of data gathering
D. Instill Best Practices in Credit Investigation among practitioners
WHO SHOULD ATTEND:
A. Credit and Collection Personnel
B. Credit Investigators
C. Credit Evaluators
D. Sales Personnel
E. Tele Collectors
F. Field Collectors
COURSE OUTLINE:
I. CREDIT MANAGEMENT
A. Nature of Credit
B. Importance of Credit and Collection
C. KYC – Know your Client
D. Six C’s of Credit
E. Importance of Credit Evaluation
F. How to Evaluate Credit Worthiness
G. Establishing Credit Line
H. Credit Scoring
I. Credit Term – Reckoning Point
J. Factors in Increasing Credit Line
K. Handling Transactions Exceeding Credit Line
II. COLLECTION MANAGEMENT
A. Concept / Capacity
B. Target Setting
C. Basis of Collection
D. Customer Service as a Collection Tool
E. Bucketing your Receivables
F. Pre Delinquency Activities
G. Minimum Collection Activities
H. Tele Collection Techniques
I. Significance of Demand Letter
J. Highlights of Bouncing Checks Law (Violation of BP Blg. 22)
K. Legal VS Remedial
L. Highlights on the Rules on Small Claims Cases
M. BSP Circular 454-2004 (Unfair Collection Practices Act)

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

"Infrared Thermography” Competency Based Theoretical and Hands On Training
2019-05-24 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click here to REGISTER
COURSE DURATION: 1 Day Training
Infrared thermography is one of the most valuable tools available for inspecting electrical systems. Too often, the use of the technology falls short of its potential full value. Why? A primary reason is our failure to understand the basic heat transfer science involved and, thus, misinterpret the thermal signature of a component possibly headed toward “Thermal Anomaly” failure.
Thermography, with its ability to locate small temperature differences, provides advance warning of impending failure and be used as an effective tool in identifying the locations of a suspect components.
OBJECTIVES:
A. In this module, attendees will learn:
B. Safety in performing Infrared Inspection
C. Importance in attaining a theoretical background in any technique prior to attempting and performing
D. Thermographic inspections
E. Maximize the value of the Infrared Camera used in different applications
F. Know the methodology to Non-destructive Testing / Maintenance
G. Know how to interpret data and generate a good report using standard guidelines
H. Know shooting techniques in practical hands on
I. Know advance level techniques in analyzing data and generating reports
WHO SHOULD ATTEND:
A. Engineering Managers
B. Electrical Engineers
C. Test engineers
D. Cadet engineers
E. Substation engineers
F. Maintenance Engineers / Electricians
COURSE OUTLINE:
A. History of Infrared Thermography
B. The Electromagnetic Spectrum
C. Introduction to Infrared Thermography
D. Sample Applications
E. Thermal Instrumentation Overview
F. How Infrared Cameras Work
G. Thermal Energy, Heat and Temperature
H. Principles of Matter and Thermal Thermodynamics
I. First Law of Thermodynamics
J. Second Law of Thermodynamics
K. Temperature Scales
L. Basic Heat Transfer
M. Conduction
N. Convection
O. Evaporation/Condensation
P. Radiation
Q. Blackbody Theory
R. Safety in Conducting Infrared Surveys
S. Hazards while Performing an Infrared Survey
T. Use of proper Personal Protective Equipment (PPE)
U. Basic Infrared Camera Functions
V. Emissivity
W. Thermal Tuning (Level and Span)
X. Spot meter
i. Area Function
ii. Isotherm
iii. Pallet
iv. Focus
Afternoon Session
A. Methodology to Non-Destructive Testing / Maintenance and Standard Guidelines
B. Do’s and Don’ts During Thermographic Inspection
C. Approach to Practical Inspection
D. Practical Hands-on by Groups
E. Infrared Camera Software Reporting
F. Group Activity
G. Data Interpretation
H. Report Generation / Writing
I. Sample Case Studies
J. Discussion / Question and answer

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Microsoft Excel for Payroll
2019-05-10 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click here to REGISTER
COURSE DESCRIPTION:
To employees, payday is always an important day. Providing pay and salaries on time and calculating pay and taxes and other statutory deductions accurately is essential to maintain morale and performance of the staff. Armed with basic payroll information and Microsoft Excel, you can create your own payroll worksheets.
OBJECTIVES:
After this training, you will be able to:
A. Know the fundamental Elements of a Payroll Spreadsheet
B. Learn Step-by-Step Payroll Process
C. Create Advanced Excel built-in formulas and Use Advanced Excel Features that
D. Creates Dynamic Employee List and Payroll Sheet that Expands and Contracts as Name of Employee is Added or Removed
E. Calculates Salary Withholding Tax and Philhealth Employee/Employer Premiums
F. Extracts SSS Employee/Employer Premiums from SSS Table
G. Summarizes the SSS and Pag-ibig Loan Balances and Reflects the Due Amount if the Loan is not yet fully paid in the Payroll Sheet automatically
H. Create Payslip Automatically
COURSE OUTLINE:
I. Module 1 – Fundamental Elements of Payroll Spreadsheet
A. Employee Record
B. SSS, Philhealth and Withholding Tax Tables
C. Regular and Overtime Days/Hours Worked
D. Allowances and Other Benefits
E. Deductions
II. Module 2 – Step-by-Step Payroll Process
A. Checking and Updating Employee Records
B. Setting Up SSS, Philhealth and Withholding Tax Tables
C. Encoding Daily Time Records
D. Encoding Allowances and Other Benefits
E. Encoding Deductions
III. Module 3 – Advanced Features and Excel Built-in Formulas
A. Table
i. Table Features that You Can Use to Manage Table Data
ii. Elements of an Excel Table
iii. Application of Table features in Creating Employee Records that Expands and Contracts as You Add or Remove Employee
iv. Application of Table features in Creating Payroll Sheet that Expands and Contracts as You Add or Remove Employee
B. IF Function
i. Use
ii. Components
iii. Application in Philhealth Employee/Employer Premiums Computation
C. SUMIFS Function, Advanced Filter and Macro Recorder
i. Use
ii. Components
iii. Application in Summarizing SSS and Pag-ibig Loans (Subsidiary Ledgers)
D. VLOOKUP AND INDIRECT Functions
i. Use
ii. Components
iii. Application in SSS Employee/Employer Premiums Computation
iv. Application in Salary Withholding Tax Computation
v. Application in Creating Payslip Automatically

Registration Instructions:
1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.
3. Follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip.
5. Should you need an official Billing Invoice, please call us at (02) 4333342 or click here for alternative numbers.

Microsoft Excel Basic
2019-05-03 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click here to REGISTER
COURSE DESCRIPTION:
Microsoft Excel is a very indispensable tool in any office. It is an excellent tool for entering, managing, calculating, and analyzing office data. Through Microsoft Excel, you can identify trends in the office and provide appropriate and practical solutions to any gaps and issues. Because of this, Excel skills are truly a must in almost every individual. Because excel is a massive application with thousands of features available, employees can sometimes be overwhelmed and confused with its uses.
In this Module, we will attempt to provide you with basic to intermediate level usage of the Microsoft Excel software. We will provide you with information about its parts, programming, and practical functions so that you can use it like a pro.
OBJECTIVES:
By the end of the course you should be able to:
A. Identify the different areas in the screen for Microsoft Excel.
B. Learn and practice entering and formatting data, numbers, and tables.
C. Navigate and effectively use practical formulas used in Excel
D. Use conditional Formatting in MS Excel
E. Create Simple but presentable reports using MS Excel
WHO SHOULD ATTEND:
Any professional who may be using excel for their chosen career or those who deal with data and reporting in their field of work.
METHODOLOGIES:
Discussion, Hands-On Exercises, Multi-media (Optional)
REQUIRED MATERIALS:
Participants should bring their own laptop with MS Excel installed for practice and exercises.
COURSE OUTLINE:
I. Getting Started – Review and Introduction
A. Pre-test
B. Areas in the Excel Sheet Window
1. Quick Access Tool Bar
2. Ribbon
3. Formula Bar
4. Spread sheet Grid
5. Status Bar
C. Understanding Basic Terminologies in Excel
II. Entering and Formatting Data
A. Typing Data in MS Excel
B. Tips in Formatting Your Excel Reports
C. Understanding Excel Tables
D. Conditional Formatting
III. Introduction to Formulas
A. Understanding What a Formula Is
B. 10 Most Commonly Used Formula
C. Formula Exercises and Situationals
IV. Creating Reports in Excel
A. Using Pivot Tables
B. Introduction to Charts
C. Report Creation Exercises
V.Post Test Activity

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Power Quality Analysis and Harmonics Technical, Theoretical and Hands-on Training
2019-04-25 08:30 - 2019-04-26 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click here to REGISTER
COURSE DURATION: 2 Days Training, 16 – hours Session
COURSE DESCRIPTION: This practical course provides you with methods and procedures used internationally in evaluating obtained data Power Quality Analysis (PQA). This course will equip attendees with the knowledge on different Power Quality Disturbances that affects most sensitive equipment in electrical system and how to mitigate them. Moreover,harmonics mitigation will be an important subject as it creates unwanted energy that distort nominal power requirements of the system. Correct PQA meter installation and evaluation will then also be very essential in gathering needed data for the detection of problems
Now with the engineers having the knowledge in PQA,will formulate a way to deal with these problems to assess and safely maintain electrical systems in their respective fields.
COURSE OBJECTIVE:
At the end of the program, the participants will be able to:
A. How, when and where to use a power quality analyzer, know power quality monitoring techniques
B. Identify different power quality disturbances
C. Origin and effects of power quality disturbances
D. Specify solutions to mitigate every power quality disturbances
E. Knowledge in Harmonics and Noise
F. Basic design of harmonic filters and specifying the transformer K factor rating
WHO SHOULD ATTEND:
This course will enhance the understanding and increase competencies for:
A. Electrical Engineers
B. Engineering department staffs
C. Test engineers and Technicians
D. Cadet engineers
E. Substation, Facility and Maintenance engineers
COURSE OUTLINE:
IEEE STANDARDS AND LOCAL CODES SUCH AS PHILIPPINE GRID AND DISTRIBUTION CODES
DAY 1 -8 hours
I. FUNDAMENTALS:
A. Introduction
B. What is Power Quality?
C. Effects of Poor Power Quality
D. Electromagnetic Compatibility (IEC Standards)
E. Local Power Quality Standards
F. Power Quality Disturbances
II. POWER QUALITY DISTURBANCES
A. Impulsive Transient
B. Oscillatory Transient
C. Overvoltage
D. Undervoltage
E. Sustained Power Interruption
F. Momentary Power Interruption
G. Short Duration Power Interruption
H. Voltage Sag
I. Voltage Swell
J. Voltage Imbalance
K. Voltage Fluctuation
L. Harmonic Distortion
M. Voltage Variation Computation
N. Voltage Unbalance Computation
O. Activity: Computations and Short Review of Discussed items
III. SOLUTION TO POWER QUALITY PROBLEMS
A. Motor Generator Sets
B. Uninterruptible Power Supply (UPS)
C. Ferroresonant Transformers Or Constant Voltage Transformer
D. Dynamic Voltage Restorer
E. Static VAR Compensator
F. Isolation Transformers and Reactors (chokes)
G. Transient Voltage Surge Suppressor (TVSS)
H. Line Voltage Regulators
I. Harmonic Filters
J. Electroflow
K. Lightning Protection
L. Surge Protection
M. Power Quality Meter
N. Power Quality Analyzer
IV. POWER SYSTEM HARMONICS
A. Introduction
B. Definition of Terms
C. Sources of Harmonic Currents
D. Effects of Harmonics
E. System Response Characteristics
F. Resonance Conditions
G. Control of Harmonic Currents
H. Analysis Methods
I. Design of Harmonic Filter
J. Derating of Power Equipment
K. Power Failures Due to Harmonics
L. K Factor Rating of Transformer
M. Special Topic
N. High Frequency Harmonics / Noise as per IEEE 1100
O. Effects of Noise
P. Mitigation of Noise in Electrical System
Q. Activity: Computations and Short Review of Discussed items
DAY 2 – 8 hours
I. POWER QUALITY ANALYSIS (PQA) AND HARMONICS HANDS-ON PREPARATION
A. Activity: Review of theoretical knowledge and application to hands on.
B. Safety in conducting PQA measurements
D. Use of appropriate Personal Protective Equipment (PPE)
E. Standard safety practices
F. Threshold limits as according to international standard guidelines (IEEE standards)
G. Familiarization of PQA accessories and how to use them
H. Hardware set-up of power quality analyzers or meters
I. Software set-up of power quality analyzers
II. POWER QUALITY ANALYSIS (PQA) AND HARMONICS HANDS-ON
A. Group activity: Actual installation of PQA device on live circuit
B. Gathering and downloading data to a computer
C. Group activity: Evaluation of obtained data as per guidelines
D. Group activity: Writing a technical report and recommendations
E. Discussions on technical reports
F. Case studies
G. Question and Answer

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Power Quality Analysis and Harmonics Technical, Theoretical and Hands On Training
2019-04-23 08:00 - 17:00
Click Here to REGISTER
COURSE DURATION: 2 Days Training, 16 – hours Session
This practical course provides you with methods and procedures used internationally in evaluating obtained data Power Quality Analysis (PQA). This course will equip attendees with the knowledge on different Power Quality Disturbances that affects most sensitive equipment in electrical system and how to mitigate them. Moreover,harmonics mitigation will be an important subject as it creates unwanted energy that distort nominal power requirements of the system. Correct PQA meter installation and evaluation will then also be very essential in gathering needed data for the detection of problems
Now with the engineers having the knowledge-in PQA,will formulate a way to deal with these problems to assess and safely maintain electrical systems in their respective fields.
OBJECTIVES:
At the end of the program, the participants will be able to:
A. How, when and where to use a power quality analyzer, know power quality monitoring techniques
B. Identify different power quality disturbances
C. Origin and effects of power quality disturbances
D. Specify solutions to mitigate every power quality disturbances
E. Knowledge in Harmonics and Noise
F. Basic design of harmonic filters and specifying the transformer K factor rating
WHO SHOULD ATTEND:
This course will enhance the understanding and increase competencies for:
A. Electrical Engineers
B. Engineering department staffs
C. Test engineers and Technicians
D. Cadet engineers
E. Substation, Facility and Maintenance engineers
COURSE OUTLINE:
IEEE STANDARDS AND LOCAL CODES SUCH AS PHILIPPINE GRID AND DISTRIBUTION CODES
DAY 1 -8 hours
I. FUNDAMENTALS
A. Introduction
B. What is Power Quality?
C. Effects of Poor Power Quality
D. Electromagnetic Compatibility (IEC Standards)
E. Local Power Quality Standards
F. Power Quality Disturbances
II. POWER QUALITY DISTURBANCES
A. Impulsive Transient
B. Oscillatory Transient
C. Overvoltage
D. Undervoltage
E. Sustained Power Interruption
F. Momentary Power Interruption
G. Short Duration Power Interruption
H. Voltage Sag
I. Voltage Swell
J. Voltage Imbalance
K. Voltage Fluctuation
L. Harmonic Distortion
M. Voltage Variation Computation
N. Voltage Unbalance Computation
O. Activity: Computations and Short Review of Discussed items
III. SOLUTION TO POWER QUALITY PROBLEMS
A. Motor Generator Sets
B. Uninterruptible Power Supply (UPS)
C. Ferroresonant Transformers Or Constant Voltage Transformer
D. Dynamic Voltage Restorer
E. Static VAR Compensator
F. Isolation Transformers and Reactors (chokes)
G.Transient Voltage Surge Suppressor (TVSS)
H. Line Voltage Regulators
I. Harmonic Filters
J. Electroflow
K. Lightning Protection
L. Surge Protection
M. Power Quality Meter
N. Power Quality Analyzer
IV. POWER SYSTEM HARMONICS
A. Introduction
B. Definition of Terms
C. Sources of Harmonic Currents
D. Effects of Harmonics
E. System Response Characteristics
F. Resonance Conditions
G. Control of Harmonic Currents
H. Analysis Methods
I. Design of Harmonic Filter
J. Derating of Power Equipment
K. Power Failures Due to Harmonics
L. K Factor Rating of Transformer
M. Special Topic
i. High Frequency Harmonics / Noise as per IEEE 1100
ii. Effects of Noise
iii. Mitigation of Noise in Electrical System
N. Activity: Computations and Short Review of Discussed items
DAY 2 – 8 hours
IV. POWER QUALITY ANALYSIS (PQA) AND HARMONICS HANDS-ON PREPARATION
A. Activity: Review of theoretical knowledge and application to hands on.
B. Safety in conducting PQA measurements
i. Use of appropriate Personal Protective Equipment (PPE)
ii. Standard safety practices
C. Threshold limits as according to international standard guidelines (IEEE standards)
D. Familiarization of PQA accessories and how to use them
E. Hardware set-up of power quality analyzers or meters
F. Software set-up of power quality analyzers
V. POWER QUALITY ANALYSIS (PQA) AND HARMONICS HANDS-ON
A. Group activity: Actual installation of PQA device on live circuit
B. Gathering and downloading data to a computer
C. Group activity: Evaluation of obtained data as per guidelines
D. Group activity: Writing a technical report and recommendations
E. Discussions on technical reports
F. Case studies
G. Question and Answer

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Power Systems Protection: Protective Relaying Seminar
2019-04-23 08:00 - 17:00
Click here to REGISTER

COURSE DESCRIPTION:
A very important part of any electric power system is Protective Relaying. While usual operations may not require its analysis, troubleshooting any unusual changes, faults, and disturbances makes a good understanding of it a necessity. Protective relaying requires specialization and knowledge of all aspects of electrical power generation from production, to distribution, and consumption.
The training offers a strong foundation knowledge about applications and advances in protective relaying that is very useful in planning, operating, and managing electric power systems.
WHO SHOULD ATTEND:
This course will enhance the understanding and increase competencies for:
• Design Engineers
• Project and/or Construction Engineer
• Utility and/or Maintenance Engineer
• PEE, REE or graduate of Electrical Engineering
COURSE OUTLINE:
A. Power System Protection
• Review on Fault Calculations
• Feeder Protection
• Time Overcurrent
• Instantaneous Overcurrent
• Directional Overcurrent
• Example Calculations
B. Power System Protection 2
• Differential Protection
• Transformer Differential
• Generator Differential
• Bus Differential
C. Power System Protection 3
• Line Protection
D. Power System Protection 4
• System Grounding
• Generator Protection
E. General
• Protection requirements
• Protection zones
• Primary and backup protection
• Fault Discrimination
• Protective Relay Performance
• Information Application
• Per unit Calculation Review

Credit and Collection Management
2019-04-23 08:00 - 17:00
Click here to REGISTER:
COURSE DESCRIPTION:
This module will establish that an efficient process must be set up in order that amortized accounts and loans must be managed from birth to death and how it should have been done focusing on the following aspects:
A. How to grant credit considering the risk and mitigating factors
B. Knowing the cause of their high delinquency rate and how to prevent the same
C. Knowing the appropriate legal remedy.
D. Knowing the Best Practices in the Credit and Collection Industry.
OBJECTIVES:
A. Understand the importance of credit investigation
B. Understand that Credit Investigation is a continuing process, and not a onetime activity only
C. Equip employees with necessary skills in the conduct of data gathering
D. Instill Best Practices in Credit Investigation among practitioners
WHO SHOULD ATTEND:
A. Credit and Collection Personnel
B. Credit Investigators
C. Credit Evaluators
D. Sales Personnel
E. Tele Collectors
F. Field Collectors
COURSE OUTLINE:
I. CREDIT MANAGEMENT
A. Nature of Credit
B. Importance of Credit and Collection
C. KYC – Know your Client
D. Six C’s of Credit
E. Importance of Credit Evaluation
F. How to Evaluate Credit Worthiness
G. Establishing Credit Line
H. Credit Scoring
I. Credit Term – Reckoning Point
J. Factors in Increasing Credit Line
K. Handling Transactions Exceeding Credit Line
II. COLLECTION MANAGEMENT
A. Concept / Capacity
B. Target Setting
C. Basis of Collection
D. Customer Service as a Collection Tool
E. Bucketing your Receivables
F. Pre Delinquency Activities
G. Minimum Collection Activities
H. Tele Collection Techniques
I. Significance of Demand Letter
J. Highlights of Bouncing Checks Law (Violation of BP Blg. 22)
K. Legal VS Remedial
L. Highlights on the Rules on Small Claims Cases
M. BSP Circular 454-2004 (Unfair Collection Practices Act)

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Leadership and Supervisory Training
2019-04-13 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click Here to REGISTER
COURSE DESCRIPTION: Getting ready to take a leadership role is a very challenging transition for anyone. Even when you have already been in a leadership function for some time, change can still set you off-balance. Dealing with a different set of people can be a stressful experience. A new role is always something that can upset our routine. Being a new leader for a team of people who used to be your colleagues can also be challenging. While change can make us feel helpless as if wandering into the unknown, there are also some predictable aspects to change.
In this module, we will explore these as well as other principles that can help you navigate through this journey. We will attempt to understand how it is to influence people, coach them, and develop their skills. We will also identify their differences in communication styles and know how to respond as a leader. We will explore how coaching can empower people and help them feel a sense of accountability in what they do. The approach shall be loosely based on some concepts from the “7 Habit of Highly Effective People” by Stephen Covey, but we shall have it tailored to the Filipino experience.
COURSE METHODOLOGY: There will be interactive discussions about interesting topics and approaches in leadership. The participants shall be given an opportunity to greatly interact with other participants. There will be sharing of anecdotes and case-studies to make the concepts understandable for a wider audience. Brain-storming sessions, rapid-fire sessions, as well as group reporting shall also be utilized to draw class participation. Multi-media can also be optionally used as appropriate to highlight important topics in the course. The session will run for 8 hours.
WHO SHOULD ATTEND:
A. Anyone who is interested in learning more about leadership
B. Managers who would like to learn to empower people through coaching
C. Experienced managers who coach new supervisors as their direct-reports
D. New leaders and potential leaders who are about to take the next step
COURSE OUTLINE:

Paradigm Change. A discussion about the changes in perspective one needs to take as a leader in order to take away the rank-and-file mindset. This shall help employees realize that, as a leader, their skill is secondary to their ability to hone other’s skills.
Managing Perception. One of the challenges of a new leader is how to change other’s perspective of you especially when you have just moved up from the ranks. We shall explore how you can make use of this an advantage in your new role.
Understanding Pro-activeness. All leaders must have the ability to proactively think of solutions. In this segment we shall explore Stephen Covey’s Habit #1 and use it in our Filipino Experience. We will explore how, when faced with challenges, we should manage our focus and energy.
Communication Styles and Leadership. We shall discover our own communication style and explore the varying communication styles of employees. Then, we shall discover how we can lead each effectively.
We shall define and understand influential coaching then, learn how it should be done efficiently in the office (How often, how to prepare, what to discuss). We will break the usual notion that coaching is about talking and giving information. We will make use of positive communication and discover how it can make a difference for our employee management. Then, we will learn how to coach people by empowering them with decision making and taking action. We will discuss how to use effective probing in order to uncover real-root causes of under-performance. Then we will also learn how we can use questions to guide our employees to lasting change. We will relate this to the concept of Habit #5 in Covey’s book.

Registration Instructions:
1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.
3. Follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip.
5. Should you need an official Billing Invoice, please call us at (02) 4333342 or click here for alternative numbers.

Navigating Changes (for Leaders)
2019-04-12 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click here to REGISTER
COURSE DESCRIPTION:
They say that the only thing constant in the world is change. The same goes for any manager or leader in the workplace. No leader can be at their best without knowing how to navigate change. Changes happen in the workplace often that it becomes challenging for some employees to cope. People are creatures of habit and change isn’t often welcomed with open arms. A leader’s primary responsibility is to act as the catalyst for change. Helping people go through change must begin from him.
Although change is mostly sudden, it also has some predictable aspects by studying Organizational Change Management. We will study these and learn how we can go through the changes starting from its initial communication to execution until its final phases. We will explore how we can lead people through this journey so that we can make the change part of the status quo. We will attempt to understand the basics of ADKAR model in managing change. In the process, we will study how people react to change and what we can do to manage these reactions. How do we make the most out of people’s potentials and how can we ensure that they understand the change? We will attempt to cover this in the module.
We can look at changes in the day-to-day operations of leaders so that supervisors will have the in the retail setting. We will also identify the changes undergone by those they lead, the rank and file workers, and attempt to understand the concepts we will learn in these contexts.
METHODOLOGY:
There shall be interesting discussions and group activities for the leaders. To help them with communicating with changes, a quick work-shop and role-play activity shall be implemented too. There will be brain storming activities and reporting. Several reflective activities, small group interactions, and sharing of ideas will be incorporated into the workshop. At the end of the workshop, the participants shall be asked to create an action plan on how they shall lead their direct reports through changes.
COURSE OBJECTIVES:
At the end of the module, the participants shall:
A. Discuss the importance of embracing changes
B. Identify the different stages of change
C. Describe best practices in communicating changes to your direct reports
D. Get to know some tips that would minimize people’s resistance when navigating change.
COURSE OUTLINE:
I. Understanding Change
A. What is Change?
B. Importance of Change
C. Characteristics of Change
D. Stages of Organizational Change
E. How I View Change
F. Resilience – A Requirement to Lead through Changes
II. Managing The Change
A. Employee Reactions to Change
B. Change: Understanding Individuals
C. Levers of Change
III. ADKAR Change Management Approach
A. Building Awareness for Change
B. Creating a Desire to Take the Change
C. Knowing More About the Change
D. Building Your Employee’s Ability
E. Sustaining and Reinforcement
IV. Dealing With The Difficult Conversation
A. Common Questions
B. Applying the ADKAR Approach
C. Action Planning

Registration Instructions:
1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.

Effective Office Administration
2019-04-08 08:30 - 17:30 | Marsk Training Room, Marsk Building, Aurora Boulevard corner Balete Drive, Quezon City, NCR, 1111, Philippines
Click here to REGISTER
COURSE OUTLINE:
I. TAKING CONTROL OF YOUR LIFE
A. Understanding and clarifying purpose – Mission and Vision as Office Admin
B. The secret to working SMARTER than to work HARDER
C. Controlling, prioritizing & organizing your work
D. Making your office user friendly and efficient
II. ESSENTIAL ADMINISTRATIVE SKILLS
A. Harnessing the power of Mind
B. Managing larger projects to meet deadlines
C. Planning, Problem solving and decision making skills
III. VITAL COMMUNICATION SKILLS
A. Different Styles of Communication
B. Learning to be more assertive
C. Win-win conflict resolution
D. Understanding and using body language
E. Understanding different personality types and how to deal with them
IV. DEVELOPING AS A PROFESSIONAL
A. Listening Skills
B. Creating a professional image
C. Leadership Skills
D. How to make presentations with confidence and power
E. Learn the essentials of planning a presentation
V. SELF-EMPOWERMENT AND SELF-MANAGEMENT
A. Understanding Stress and how to cope with it
B. Essential Skills of Emotional Intelligence
C. Using emotional intelligence at work
D. How to become a more pro-active, responsible and self-aware person

Registration Instructions:
1. Fill out the registration form by clicking the link on top of this page. You may also download the MS Word attachment send it to training@competad.com
2. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration and email the soft copy.
3. Follow the instructions in the statement of account and complete your payment.
4. Send the scanned copy of the Statement of Account and your deposit slip.
5. Should you need an official Billing Invoice, please call us at (02) 4333342 or click here for alternative numbers.
