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DTSTART;TZID=Asia/Shanghai:20180508T083000
DTEND;TZID=Asia/Shanghai:20180508T173000
DTSTAMP:20180313T072923Z
CREATED:20170131T213837Z
LAST-MODIFIED:20180313T072923Z
UID:688-1525768200-1525800600@competad.com
SUMMARY:Rapport Building through Effective Communications
DESCRIPTION:REGISTER \nCOURSE DESCRIPTION: \nIn the current time\, it matters not only what you say. Saying it the right way also matters. Influential individuals are those that not only convey information\, but also those that are able to inspire and motivate. When presenting your business or product\, it is usually very important that you know how to say things positively. Being in sales\, and even in non-sales careers require that you know how to build rapport. It is very easy to get into a business meeting and lose the sale out of lack of rapport. \nIn this module\, we explore how your communication style and positive phrasing can help you build rapport whether it is to clients\, your officemates\, your boss\, new friends\, or others. It will allow you to discover new approaches in starting good business relationships\, and sometimes even friendly ones\, with people. \nMETHODOLOGY: \nInteractive Classroom discussion\, multi-media (optional)\, exercises\, and activities. \nWHO SHOULD ATTEND: \nManagers\, Supervisors\, Office Staff\, Sales Personnel\, Customer Service Staff\, Public Speakers\, Counselors\, and any others whose work includes talkingh to people. \nCOURSE TOPICS: \nI – Understanding Rapport\n A. What is rapport?\n B. Importance of rapport\n C. Factors that affect Rapport \nII – Conversational/Verbal Communication Skills\n A. Listening Skills\n B. Showing Your Listening Skills\n C. An Empathy Statement \nIII – Breaking the Ice (Starting the Building-rapport process)\n A. Initiating Small Talk\n B. Display Listening Skills to Find Common Interest\n C. Be Conscious of Your Non-Verbal Cues\n D. Show Empathy\n E. Use some Humor \nIV – Positive Phrasing\nA. Words to Use to convey positivism\nB. Words to avoid\nC. Common Scenarios Exercises \nV- Final Activity and Workshop Debrief
URL:https://competad.com/event/effective-communications-positive-phrasing-and-rapport-building-2/
LOCATION:Marsk Training Room\, Marsk Building\, Aurora Boulevard corner Balete Drive\, Quezon City\, NCR\, 1111\, Philippines
CATEGORIES:Public Training
ORGANIZER;CN="COMPETAD Training and Professional Development Services":MAILTO:publictraining@competad.com
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