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Intermediate Leadership and Supervisory Skills (Building Skills and Motivating)
March 8, 2017 @ 8:00 am - 5:00 pm
Php3332.22Course Description:
This course provides a hefty discussion on how to take the next step and make big decisions. It allows leaders to revisit their perspectives and see a holistic and balanced approach to handling varying business situations and making decisions. It also gives a clearer understanding of where their place is in the business and how they can influence people through changes.
I – Statement of Objectives
- Understanding One’s Values and the Business Values
- Knowing One’s Place in the Business
- Knowing How to Effectively Supervise Others
- Understanding Change Management
II – Course Module
A. Module I: Aligning Me to my Company
- Understanding Personal Values
- Circles of Control
- How Do I Supervise (A Review of a Supervisor/Manager’s Responsibility)
- Coaching Too, Not Just Supervision
- Face Time (Moments of Truth)
B. Module II: Understanding Business Dimensions
- Human Dimension
- Business Dimension
- Hidden Dimension
C. Setting Goals
- SMART Goals
- Helping Other Set Goals
D. Leadership Behavior
- The Learning Cycle
- Building Commitment (Levels of Commitment)
- Directing and Supporting
E. Change Management (Leading Others Through Changes)
- The Stages of Change
- People’s Responses to Change
- Steps in Building Your Team and Moving On
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