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8D Problem Solving and Decision Making

October 11, 2019 @ 8:30 am - 5:30 pm


Click here to REGISTER

COURSE DESCRIPTION: Problem Solving and Decision Making (PSDM) is usually a grueling task for most people. Often, we provide solutions that only address the immediately obvious issues. However, when we delve deeper, we may discover that there are still many other underlying issues. Because of this, problems may recur or lead to bigger problems. The 8D Decision Making Approach enables you the power to avoid these situations. It equips you with a step-by-step and organized process that allows you to address a problem by gathering multiple perspectives from your team. The approach also allows you to use tools to uncover the real root causes of an issue so you can provide long-term solutions to existing problems.
COMPETAD’s 8D Problem Solving and Decision Making Workshop is a one-day workshop that provides you with foundational knowledge and skills in effectively implementing and documenting your 8D PSDM approach.

WHO SHOULD ATTEND: Business leaders, managers, team members, and anyone who is involved in group or team problem solving.

COURSE METHODOLOGY: The workshop shall have a combination of interesting discussions as well as group and individual activities. Anecdotal references will be shared based on the facilitator’s experiences. There may also be multi-media presentations to help the participants understand the different concepts of 8D Problem Solving. At the end of the session, the participants will also practice how to document the 8D Problem Solving and Decision Making.

COURSE OBJECTIVES: At the end of the session, the participants should be able to:
     1.Describe what 8D Problem Solving and Decision Making
     2.Identify when to use the 8D Problem Solving and Decision Making
     3.Enumerate tools that can be used in Root Cause Analysis
     4.Properly document an 8D Report

I – Understanding the 8D Approach
     A.8 Discipline Problem Soving: A Brief Background
     B.Advantages and Importance
     C.Comparisons: Other Problem Solving Approaches
II – Step-by-Step Understanding
     A.D0 – Your Initial Data
     B.D1 – Your Team Members
     C.D2 – Describe the Problem
          1.Mind Maps
          2.Value Stream Maps
          3.Flow Charts
D.D3 – Temporary Containment
     1.Monitoring and Measurements
     2.Identifying Containment Actions
E.D4 – Root Cause Analysis
          1.5 Whys
          2.Ishikawa Diagram
          3.Pareto Analysis
          4.Cause and Effect Diagrams
          5.Other Strategies
F.D5 – Selection and Verification of Corrective Actions
     1.Risk Analysis
     2.Cost and Benefit Analysis
     3.Decision Matrix
G.D6 – Implementation and Validation of Corrective Actions
     1.Random Sampling
     3.Spot Checks
     4.Periodic Review and Trend Checks
H.D7 – Preventing Recurrence
     2.Listing Your Preventive Measures
I.D8 – Recognizing the Team


Registration Instructions: 

1. Fill out the registration form by clicking here.
2. You may also download the word attachment in the link and send it to training@competad.com
3. Our admin team shall send you shortly the Statement of Account/Confirmation of registration. Sign the statement of account to conform and finalize your registration.
4. Follow the instructions in the statement of account and complete your learning investment deposit.
5. Send the scanned copy of the signed Statement of Account and your deposit slip.
6. Should you need an official Billing Invoice, please call us at (02)4333342.


October 11, 2019
8:30 am - 5:30 pm
Event Category:


COMPETAD Training and Professional Development Services
(02) 7508 3271
View Organizer Website


Marsk Training Room
Marsk Building, Aurora Boulevard corner Balete Drive
Quezon City, NCR 1111 Philippines
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