Effective Project Management

Course Duration: 2 days

Employee Coaching and Mentoring

This 2-day project management course will help you organize, implement and manage your organization’s projects in a superior and efficient manner. After taking this workshop, you can be assured that your project will be clearly communicated, acted on and achieve superior results.

 The Fundamentals of Project Management course is designed for companies seeking to implement effective, profitable and practical skills so you can confidentially face and conquer even the toughest challenges. This workshop provides a common language between individuals at the implementation level – marketing, sales, project management, engineering, manufacturing or construction, test and assembly, shipping, installation as well as executive leadership.  It will ensure all members of the team are on the same page.

Objectives:

  • Provides a common thinking methodology and language for project management at all levels of the organization
  • Provides clearly defined project outcomes
  • Assures a strong customer focus
  • Gets the right people working together
  • Helps make sound project decisions
  • Assures plans and schedules are realistic and represent commitments
  • Assures the “hand-offs” are effectively managed
  • Makes skill usage, progress and results measurable
  • Identifies project risks and takes action to avoid or mitigate them
  • Assures that key data is clearly communicated and acted on
  • Identifies and prevents performance problems

Methodology:

  • Story telling of real-life situations
  • Individual Assessments (Use of Job Style Indicator)
  • Challenging the thinking of participants
  • Providing input to participants’ real-life situations
  • Use of participant manual/worksheets
  • Use of a combination of presentation and group activities
  • Case Studies – Several short case studies will be pre-circulated for participants to read and undertake some directed initial analysis.  These will be used to illustrate data analysis techniques and as a basis for group discussions.

Topics to be Discussed:

Project Management: Fundamental Concepts & Philosophies

  • What is a Project?
  • Projects vs. Operations
  • Progressive Elaboration
  • What is Project Management?
  • PM Hierarchy: Portfolio, Programs & Projects

Project Dimensions & Triple Constraints
The module on Project Dimensions & Triple Constraints will give an understanding on the critical areas of knowledge that a Project Manager must be proficient in. The dynamics among Cost, Scope and Time will be discussed together with three other success criteria of a project.

  • The PM Area of Expertise
  • The Trade-off Among the Triple Constraints
  • Criteria for Project Success

Project Roles & Responsibilities
In most cases, the Project Manager is not directly involved in the intricate details of the work. However, the assigned PM must employ a wide range of skills to achieve the project objective/s. In this module, the discussion will focus on the different roles played in a project.

  • The Role of the Project Manager
  • The Role of the Project Sponsor
  • The Project Team Members
  • The Customers & Users
  • The Project Management Office
  • The Project Stakeholders

The Five Phases of Project Management as per Project Management Institute (PMI)

    1. Initiating Phase
    2. Initiating Tasks
    3. Need for a Project Objective Statement (POS)
    4. Defining the POS
    5. SMART POS
      • State the POS
      • Define Project Scope and Deliverables
      • Prioritize Project Constraints
    6. Planning Phase
      • Planning Project Resources
      • “Core Team”
      • Which People to Use
      • Matching Skills to Tasks
      • Project Organization
    7. Project Schedule
      • Building the Project Schedule
      • Work Breakdown Structure (WBS)
      • Project Plan
      • Components of the Work Plan
      • Schedule Risks
      • 3 Methods for Charting Project Schedule
        • GANTT
        • CPM
        • PERT
    8. Planning the Budget
    9. Laws of Project Success
    10. Analysis of Project Stakeholders
      • “You”
      • Conflict Among Key Stakeholders
      • Types of Power in Organizations
      • Power and You
      • Developing Stakeholder Strategy
      • Stakeholder Strategy
    11. Executing Phase
      • Hold Regular Review Meetings
    12. Controlling Phase
      • Controlling Tasks
      • Change Management Process
      • Risk Management to include Safety
      • Risk Identification
      • Risk Quantification
      • Risk Management Measures
    13. Closing Phase
      • Problems at the End of the Project
      • Closing Tasks

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Effective Telemarketing Techniques Workshop

Course Duration: 1-2 Days

A Telemarketing call can either make or break a company’s success. Because of this, it is very important that frontline staff members engaged in Telesales have the basic knowledge and skill on how to properly handle outbound calls in order to build the right image for your company. This training module provides ample information and application thru practice on key ingredients that make up a successful Telesales call to ensure that your staff members are equipped with what they need to succeed.

OBJECTIVES

After going thru this training, the participants are expected to:

  1. Learn the step-by-step process of an outbound Telemarketing call.
  2. Review etiquette in making outbound calls.
  3. Learn to keep your customers on the phone
  4. Learn basic Objection Handling Techniques

Methodology:

The session shall be a mixture of interactive discussion and exercises geared to ensure that your associates does not only know how to make effective telesales call, they also have the skill to apply the knowledge when they perform these activities.

Who Should Attend:

Employees of companies who utilize Telesales as a marketing tool.

Topics to be Discussed:

  • What are the steps involved in a successful telemarketing call?
  • How to build rapport with customers
  • How to ensure that customers have a positive first-impression toward your company
  • How to handle customer objection
  • Changing your attitude for better results
  • Activities that will practice your telemarketing skills

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Work Attitude and Values Enhancement (WAVE) Program

 Work Attitude and Values Enhancement (WAVE) Program

 Course Duration: 1 to 2 days 

The program allows the participants to discover their personal vision, mission and values which they had to check for alignment with the organization. It can energize employees and see a more productive organization.

This workshop reviews the participants’ work values in the light of corporate values and the components of ethical decision-making. Experiential learning experiences lead the participants on a journey to discover their own work value system. The participants are then encouraged to consider their responsibility to others in the workplace and to the work organization and how that might play a role in work productivity, decision making and even individual and corporate survival as work organizations chart their course in the limitless and increasingly competitive global marketplace.

 

Objectives:

  • Identify the benefits of correct work attitude and values.
  • Identify and learn the Top 10 Values Employers Look for in Employees
  • Identify excellent models of WAVE.
  • Follow steps & strategies of excellent WAVE models.

 

Methodology:

This workshop is fast-paced, highly interactive, participatory, and productive. It includes discussions, games, demonstration and practice, lecturettes, storytelling, role plays, and problem solving. Participants will be working individually, in small and large groups.

The methodology will involve the following:

  • Story telling of real-life situations
  • Individual Assessments (Use of Job Style Indicator)
  • Challenging the thinking of participants
  • Providing input to participants’ real-life situations
  • Use of participant manual/worksheets
  • Use of a combination of presentation and group activities
  • Case Studies – Several short case studies will be pre-circulated for participants to read and undertake some directed initial analysis.  These will be used to illustrate data analysis techniques and as a basis for group discussions.

 

Who Should Attend:

Managers, executives and staff who are interested in learning more about how they can influence the strategic goals of their organization using the appropriate work attitude and values to achieve excellence.

 

Topics to be Discussed:

  1. Benefits of correct work attitude and values
  2. Top Values Employers Look for in Employees
  3. Excellent models of WAVE
  4. Steps & strategies of excellent WAVE models
  5. Tools and techniques for successful forming of work values
  6. Motivating, goal setting, problem solving skills, decision-making skills and managing conflicts

 

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Coping With Stress (A Stress Management Module)

Course Duration: 8 Hours

Stress is a fact of life. Most people who work experience stress in some for. People’s stress limits are varied, too. Some people can handle much stress while some people can handle little stress. People handle stress in different ways: some productive, others non-productive. At some point in your life, you would have experienced something that stressed you. Stress however is something we can have some level of control over.

This work-shop based module provides the participants an understanding of Stress — what it is, how it affects people, and how people can cope with it. It provides new ideas and practical tips in stress management. It also provides information about how participants can guide themselves when faced with non-productive means of handling stress as it incorporates self-reflection and action planning exercises. This interactive approach provides a simple and practical solution to the problem that all employees face – Stress.

Objectives:

  • Understand what stress is and how it affects companies.
  • Know the different types of stress and correlate it with those encountered in the workplace
  • Identify your own stress sources and your threshold for stress.
  • Get tips on how we can adapt to stress.
  • Learn some things we can do to minimize stress in our daily lives — both at work and at home.
  • Learn to Create a Stress Management Plan
  • Know about some lifestyle changes one can adapt to minimize stress.

Methodology:

  • Self Assessments
  • Activities
  • Video Clips
  • Interactive Group Discussions
  • Sharing and Story-telling
  • Worksheets
  • Fun Discoveries

Who Should Attend:

  • Anyone

 

Please fill the following information so we can customize your training. Please be as honest as possible because this will help us ensure the high quality of our tailored Leadership program. If you have questions, please call our hotline at (02)4333342.
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The Art of Managing Time

Course Duration: 2 Days

When it comes to time management, do you put off more today than you can ever accomplish tomorrow…have a tough time prioritizing tasks when everything is urgent…exhaust yourself by 4:00 p.m. with only a fraction of your work done…see yourself as a decision maker who never gets around to making decisions…dread the next business meeting—or worse, going back to your desk to see what voice mails and e-mails await you?

If you’re doing more and enjoying it less, it’s time to get out of the time trap and back to productivity through effective time management! This seminar gives you practical techniques for controlling time and making it a manageable resource.

Objectives

At this program’s conclusion, participants should be able to:

  • Recognize key components of effective goal setting through time management
  • Discover your time management strengths and self-management opportunities
  • Discover quick and easy ways to handle non-valid tasks
  • Manage multiple priorities based on validity and urgency
  • Identify ways to deal with distractions and eliminate interruptions
  • Set group goals and priorities
  • Learn strategies to improve your concentration and increase your efficiency
  • Implement tools and techniques for effective multitasking and scheduling abilities

Methodology:

As the trainer comes with more than thirty years of real-life corporate experience, the methodology will involve the following:

  • Individual Assessments
  • Use of participant manual/worksheets
  • Use of a combination of presentation and group activities
  • Story telling of real-life situations
  • Interactive group discussions
  • Challenging the thinking of participants
  • Providing input to participants’ real-life situations

Who Should Attend:

Managers                    Multi-tasking Employees              Young Professionals

Business Men            Front Line Employees

Topics to be Discussed: 

  • Planning Your Way to Success
    • Recognizing the key components of effective goal setting
    • Creating clearly defined goals based on your role
  • Managing Multiple Priorities—Focus on the Important and Valid
    • Setting priorities using importance and validity as guideposts
    • Using urgency to break ties between competing priorities
    • Learning to distinguish between competing priorities based on validity and urgency
  • Concentration—Your Key to Productive Efficiency
    • Learning ways to improve your concentration
    • Identifying ways to deal with distractions and interruptions
  • Taming the Typical Time Wasters
    • Learning the IOK method for handling paperwork
    • Eliminating (or at least minimize) e-mail overload
    • Diagnosing and treating your procrastinating ways using seven timely tips
  • Managing Meaningful Meetings
    • Identifying reasons why some meetings are ineffective
    • Planning and leading more productive meetings
  • Establishing Boundaries to Create Balance
    • Prioritizing and choosing your activities to provide balance
    • Understanding the importance of honoring your own time
  • Crafting Your Time Mastery Plan
    • Writing two SMART goals for your time mastery plan
    • Transferring your key learnings into action

For further inquiries regarding this training, please contact us by clicking here.

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Employee Empowerment Training

Course Duration: 8 Hours

A company’s ability to pursue its goals and achieve them is dependent on the willingness of everyone in the organization to work on the goals. Because of this, 89% of all organizations worldwide spend money on incentives and rewards and recognition in place in hopes of getting people engaged into meeting organizational goals. Despite this, a lot of companies and businesses still fail to thrive and meet their goals. Why? Shouldn’t rewards and recognition programs be enough to stir the performance of employees?

Employee engagement is very well tied up with motivation. Disengaged employees have very poor productivity, lower sales and output, and lower customer loyalty. This module attempts to provide managers with some practical approaches and best practices that work well in motivating employees.

Objectives:

At the end of the program, participants will be able to:

  • Review a few Motivation Principles and Theories that can help in guiding you about employee motivation.
  • Understand the steps in getting people’s engagement and why they are important.
  • Understand how feedback can be empowering and can boost results.
  • Have a basic understanding of the principles of instant coaching and how this can apply to the workplace.

Methodology:

Employee Empowerment Training shall be a workshop, not a seminar, with an ideal maximum number of 25 participants. The training shall make use of a mix of interesting lectures and engaging activities that will tailor to the needs of adult learners.  The activities include group activities, allowing participants to also learn from each other. The consultant shall serve as a facilitator and catalyst of learning to ensure that interaction is maximized to optimize information retention.

Who Should Attend:

Managers            Line Supervisors               Department Heads

Businessmen     Young Professionals       Sales Leaders

Topics to be Discussed:

  • Common Theories of Motivation
  • Some Best Practices in getting people’s engagements
  • How to develop under performing employees.
  • Understanding the different reactions people’s have when giving and receiving feedback.
  • Developing a strategy for feedback

For further inquiries regarding this training, please contact us by clicking here.

Register Here!